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4.6 out of 5

"My husband and i agree that The Crowne Plaza,Oman,was our BEST overall hotel “experienceL in thirty years of travel " More

By a verified traveller on Mon 05 Mar 2018

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Hotel Description

Crowne Plaza Muscat's great location gets high marks from our customers. During your stay, you're just a quick walk from Qurum Beach. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle. This 4-star hotel has 205 rooms over 6 floors. Each room includes amenities such as free WiFi and an LED TV.

  • Air-conditioned rooms with 24-hour room service, LED TVs and minibars
  • Free WiFi
  • Free self-parking
  • Enjoy Persian/Iranian cuisine while dining at Shiraz Restuarant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a health club
  • Guests have great things to say about the location and the pool
  • Just a 2-minute drive from Qurum Beach and 10 minutes from Port Sultan Qaboos
  • Free local-area and shopping centre shuttle service

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, Balcony, Sea View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Crowne Plaza Muscat ratings based on 29 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Muscat

Everyone (12) Couples (7) Family (4) Friends (3)
5 out of 5

Posted by on 28 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by Vasken V

Thank you for the excellent rating. We hope you will visit us again! Regards Vsken Vartanian Director of Sales and Marketing

5 out of 5

Hotel,with private beach,gets a PERFECT score

Pros: Each and every member of staff was EXCEPTIONAL.,as was each and every facility at this beautiful hotel.We cannot wait to return!
My husband and i agree that The Crowne Plaza,Oman,was our BEST overall hotel “experienceL in thirty years of travel

Posted by , from Ireland on 5 Mar 2018

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Comment from Hotel Management

11 Mar 2018 by Vasken Vartanian

Thank you for this amazing review!! I am so pleased to see that you enjoyed your stay with us and our colleagues helped make your stay an exceptional one! We look forward to welcoming you again to the best hotel! Vasken Vartanian Director of Sales and Marketing

5 out of 5

Beautiful views from this hotel

Pleasant two day stay here. We had an upgraded room which was very comfortable with spectacular sea view. On arrival we were given option to pay flat rate for two days worth of breakfast, lunch, afternoon tea and happy hour with drinks and canapés. This was fantastic value for money, compared with previous deals in Middle East. Not sure we would have done more than 2 days as missed proper cooked meal but the food was good quality and varied. The drinks were plentiful and wines were very palatable. My son enjoyed watching the live Rugby in the bar. A very enjoyable stay in an excellent hotel.

Posted by , from Birmingham UK on 18 Feb 2017

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5 out of 5

Relaxing

This hoyel was excellent. Free shuttle bus to town, private beach and great amenaties.

Posted by on 4 Nov 2015

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4 out of 5

Birthday treat

Lovely hotel and staff, had a great stay, would love to go again

Posted by on 11 Dec 2013

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5 out of 5
Sehr schöne Lage, wunderbarer kleiner Privatstrand, sehr gute Restaurants, nettes Personal

Posted by on 9 Mar 2020

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Comment from Hotel Management

10 Mar 2020 by Vasken Vartanian

Vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Vasken Vartanian Director of Sales and Marketing

5 out of 5
Très très propre, chambre très propre toujours bien rangée

Posted by on 15 Feb 2020

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Comment from Hotel Management

16 Feb 2020 by Vasken Vartanian

Thank you so much for your feedback and excellent rating, I am glad that you've enjoyed your stay and look forward to your next visit. Kind regards Vasken Vartanian Director of Sales and Marketing

4 out of 5

Posted by on 11 Oct 2019

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Comment from Hotel Management

13 Oct 2019 by Vasken Vartanian

Thank you for your review. We appreciate it! Regards Vasken Vartanian Director of Sales and Marketing

5 out of 5

Posted by on 31 Jul 2019

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Comment from Hotel Management

16 Aug 2019 by Vasken Vartanian

Thank you very much for your positive review. Kind regards, Vasken Vartanian Director of Sales and Marketing

5 out of 5
- Wunderbare Hotelanlage mit Sport-, Schwimmbad- Anlagen. hoteleigener Strand mit Palmen, die Aussicht auf Qurm sensationell. - Hotel sehr sauber und gepflegter Gartenanlage - Personal sehr gute ausgebildet und sehr freundlich und zuvorkommend - Küche und Büffet sehr reichhaltige Auswahl einfach bombastisch Es war dass erste Mal, aber nicht das letzte Mal.

Posted by on 24 Mar 2019

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Comment from Hotel Management

29 Apr 2019 by Vasken Vartanian

Vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,

Property Features

Step outside to unwind on the sandy beach. After a day at the beach, enjoy amenities at Crowne Plaza Muscat such as the outdoor pool, the kids' pool and the outdoor tennis courts. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a health club, a steam room and a rooftop terrace. Free self parking is available. This 4-star Muscat hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 6 levels
  • 6 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts -2
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Muscat (MCT-Muscat Intl.) (23.9 km / 14.8 mi)
  • Property shuttles: Free area shuttle and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Crowne Plaza Muscat offers 205 forms of air-conditioned accommodation with minibars and a safe. This individually decorated and furnished accommodation includes day beds. Beds feature down comforters. A pillow menu is available. 43-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets. This Muscat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • Day bed
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Shiraz Restuarant – This restaurant specialises in Persian/Iranian cuisine and serves lunch and dinner.

Tropicana – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Come Prima – This restaurant specialises in Italian cuisine and serves lunch and dinner.

The Edge – This restaurant specialises in international cuisine and only serves dinner.

Duke Bar – This pub specialises in Peruvian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, outdoor tennis courts, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Racquetball/squash on site

Spa Services

  • Deep tissue massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for OMR 10.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 3
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: OMR 13.00 for adults and OMR 7.00 for children (approximately)
  • Rollaway bed fee: OMR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Muscat
  • Crowne Plaza Muscat
  • Muscat Crowne Plaza
  • Crowne Plaza Muscat Hotel Muscat
  • Crowne Plaza Muscat Hotel
  • Crowne Plaza Muscat Hotel
  • Crowne Plaza Muscat Muscat
  • Crowne Plaza Muscat Hotel Muscat

You should know

  • Up to 3 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.