31 Mar 2019 by Cluster General Manager
Dear Valued Guest, Thank you for choosing our hotel for your visit and your kind words! We are glad you were able to enjoy your stay with us and that our service and facilities delivered our promise. I hope you will visit Muscat again and that we have a chance to see you return. Sincerely, Luca Medda Cluster General Manager - Sultanate of Oman
1 Apr 2019 by Cluster General Manager
Dear Valued Guest, Thank you for choosing to stay at the Grand Millennium Muscat during your recent trip to Oman. We are excited with your rating as it reflects that our services have met your expectations on this occasion. We hope to have the opportunity to welcome you back again soon. Sincerely, Luca Medda Cluster General Manager - Sultanate of Oman
19 Nov 2018 by Cluster General Manager
Dear Marcel-A, Thank you choosing the Grand Millennium Muscat as your hotel while in Oman and for finding the time to share your experience with us. I am glad that you were able to take advantage of our location being with direct access to the Muscat Grand Mall via the Sky Bridge, and also being close to most attractions and business hubs of Muscat. Our hotel has chosen to pursue a healthy lifestyle, reason for which we decided to operate a complete non-smoking environment and not offer alcoholic beverages. We understand that some guest prefer the availability of the same, in which case we can anytime recommend nearly located restaurants and venues offering it. Thank you again for staying with us and we look forward to welcoming you again soon. Sincerely, Luca Medda Cluster General Manager - Sultanate of Oman
27 Aug 2017 by Martin Cramer
Dear Beat, Thank you for staying and sharing your experience here with us. I am heartened by the fact that our outstanding facilities lived up to your expectations, and I am sure that my colleagues will be equally delighted to learn of this. I am also glad that you were able to take advantage of and enjoy the Rooftop swimming pool with a 270 degrees view of the city and the Indian Ocean. The comfort and satisfaction of our guests is our top priority. Thank you once again for the kind compliments and please do let us know if you are planning to visit Muscat again as we would love to welcome you back and I have a chance to meet you in person. Sincerely, Martin Cramer Area General Manager – Sultanate of Oman
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
The following facilities are closed on Friday and Saturday:
Grand Millennium Muscat offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a 24-hour health club. There's a restaurant on site, as well as 2 coffee shops/cafés and a nearby snack bar/deli. You'll find a business centre on site. Public spaces have free WiFi. Event space at this hotel measures 20990 square feet (1950 square metres) and includes conference rooms. A kids' pool, a hot tub, and a steam room are also featured at the luxury Grand Millennium Muscat. Free self parking is available. Smoking is allowed in designated areas at this 5-star Muscat hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Grand Millennium Muscat offers 328 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium digital channels. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Muscat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Taybat Restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a 24-hour health club, a spa tub and a steam room.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. If original credit card is not presented at check-in, the hotel reserves the right to cancel the booking.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.