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4.3 out of 5

"Amazing hotel, very big spacious and clean rooms with an amazing rain shower. People were so hospitable and helpful. " More

By a verified traveller on Thu 28 Mar 2019

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Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£66* Per night/room 18 Apr - 19 Apr

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the shopping around Grand Millennium Muscat. During your stay, you'll be connected to a shopping centre and just a quick walk from Muscat Grand Mall. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 coffee shops/cafes, a restaurant and a poolside bar
  • Continental breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Indulge with facials, manicures and pedicures or deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a steam room
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from Muscat Grand Mall and Oman Avenues Mall

Grand Millennium Muscat ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grand Millennium Muscat

Everyone (2) Couples (1) Family (1)
5 out of 5
Amazing hotel, very big spacious and clean rooms with an amazing rain shower. People were so hospitable and helpful.

Posted by on 28 Mar 2019

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Comment from Hotel Management

31 Mar 2019 by Cluster General Manager

Dear Valued Guest, Thank you for choosing our hotel for your visit and your kind words! We are glad you were able to enjoy your stay with us and that our service and facilities delivered our promise. I hope you will visit Muscat again and that we have a chance to see you return. Sincerely, Luca Medda Cluster General Manager - Sultanate of Oman

4 out of 5

Posted by on 24 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Cluster General Manager

Dear Valued Guest, Thank you for choosing to stay at the Grand Millennium Muscat during your recent trip to Oman. We are excited with your rating as it reflects that our services have met your expectations on this occasion. We hope to have the opportunity to welcome you back again soon. Sincerely, Luca Medda Cluster General Manager - Sultanate of Oman

4 out of 5
Hotel accueillant, bien centré sur la région de Muscat. Seul point à relever, l'établissement ne sert pas d'alcool, en conséquence excellent pour les personnes qui n'en boivent pas.

Posted by , from St-Sulpice / Suisse on 15 Nov 2018

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Comment from Hotel Management

19 Nov 2018 by Cluster General Manager

Dear Marcel-A, Thank you choosing the Grand Millennium Muscat as your hotel while in Oman and for finding the time to share your experience with us. I am glad that you were able to take advantage of our location being with direct access to the Muscat Grand Mall via the Sky Bridge, and also being close to most attractions and business hubs of Muscat. Our hotel has chosen to pursue a healthy lifestyle, reason for which we decided to operate a complete non-smoking environment and not offer alcoholic beverages. We understand that some guest prefer the availability of the same, in which case we can anytime recommend nearly located restaurants and venues offering it. Thank you again for staying with us and we look forward to welcoming you again soon. Sincerely, Luca Medda Cluster General Manager - Sultanate of Oman

4 out of 5

Nice hotel in the city

Pros: The location of the hotel. The pool on the roof.
Cons: The guest service.
Location: With the hop-on-hop-off bustour through Muscat you are able to visit the important places. The taxi drivers give also interesting information.
Good location of the hotel. Close to the shopping malls. Everything is easily accessible by taxi. The hotel facilities should already now (soft opening) be maintained continually

Posted by , from Switzerland on 22 Aug 2017

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Comment from Hotel Management

27 Aug 2017 by Martin Cramer

Dear Beat, Thank you for staying and sharing your experience here with us. I am heartened by the fact that our outstanding facilities lived up to your expectations, and I am sure that my colleagues will be equally delighted to learn of this. I am also glad that you were able to take advantage of and enjoy the Rooftop swimming pool with a 270 degrees view of the city and the Indian Ocean. The comfort and satisfaction of our guests is our top priority. Thank you once again for the kind compliments and please do let us know if you are planning to visit Muscat again as we would love to welcome you back and I have a chance to meet you in person. Sincerely, Martin Cramer Area General Manager – Sultanate of Oman

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:

  • Bar/lounge
  • Full-service spa
  • Health club
  • Hot tub

The following facilities are closed on Friday and Saturday:

  • Bar/lounge
  • Full-service spa
  • Health club
  • Sauna
  • Hot tub

Property Features

Grand Millennium Muscat offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a 24-hour health club. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the pool bar. Public spaces have free WiFi. You'll find a business centre on site. Event space at this hotel measures 20990 square feet (1950 square metres) and includes conference rooms. A kids' pool, a hot tub, and a sauna are also featured at the luxury Grand Millennium Muscat. Free self parking is available. Smoking is allowed in designated areas at this 5-star Muscat hotel.

  • 1 building
  • 328 guestrooms or units
  • 7 levels
  • 2 coffee shops
  • 20990 sq ft of conference space
  • 1950 sq. m of conference space
  • Built in 2016
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Grand Millennium Muscat offers 328 air-conditioned accommodations with iPod docking stations and MP3 docking stations. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium digital channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. This Muscat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Sitting area
  • Pillowtop beds
  • iPod dock
  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Taybat Restaurant – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor tennis court and a 24-hour health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Archery on site

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a steam room. The spa is open daily.

  • Deep tissue massage
  • Number of treatment rooms 5
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. If original credit card is not presented at check-in, the hotel reserves the right to cancel the booking.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for OMR 17.5 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately OMR 14 for adults and from OMR 6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: OMR 17.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Millennium Muscat Hotel
  • Grand Millennium Muscat
  • Grand Millennium Muscat Hotel
  • Grand Millennium Muscat Muscat
  • Grand Millennium Muscat Hotel Muscat

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served or allowed at Grand Millennium Muscat.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.