"The resort was very clean not to crowded. The staff were falling over to help in anyway. The choice of foods at the restaurants caterers for everyone " More
4 Sep 2019 by Gigi
Dear Valued Guest, Thank you for the excellent review of Shangri-La Barr Al Jissah Resort & Spa. I am so glad to know that your honeymoon stay went very well, this is our aim, to let our guest leave the resort with treasured memories and with smile on their face. Thank you for your time and we are looking forward to welcoming you back. With best regards, Ghislaine Lê Resident Manager Shangri-La Barr Al Jissah Resort & Spa
26 Feb 2019 by Jürgen Dörr, General Manager
Dear Valued Guest, thank you for taking the time to share your feedback regarding your recent visit. We take great pride in caring for our guests, so I’m delighted to hear you enjoyed your precious holiday with us. Many thanks for choosing to stay at Shangri-La Barr Al Jissah Resort & Spa. With the team, we will wait for your return and please do get in touch if I can be of any assistance. Sincerely, Jürgen Dörr
10 Apr 2018 by General Manager Juergen Doerr
Dear Ibrahim, It is gratifying to know that the services and facilities of the resort were to your satisfaction. I have personally noted your comments on the prices. Allow me to briefly explain that we do carry out regular checks of prices charged by our local competitors in order to ensure that our prices are competitive and are in keeping with those in the region. Looking forward to welcome you in Muscat again soon!
10 Apr 2018 by General Manager Juergen Doerr
Dear Guest, It is very sad for us that the resort did not meet your expectations and you did not enjoy your stay as much as we expected. However, we do hope that you will reconsider your decision and will choose to stay with us again in future and allow us another opportunity to show you our beautiful resort and hospitality. We hope that we will welcome you back to the resort as our guests in the future.
31 Aug 2017 by Juergen Doerr - General Manager
Dear Sarah, I sincerely appreciate you highlighting the team's exemplary service and warm hospitality. Such comments are always encouraing and I will certainly share your compliments to our Concierge Team and to all the team members. I am sure that this will be their inspiration to continue to delight all our valued guests as as yourself. Looking forward to your future visits. Best regards, Juergen Doerr General Manager
31 Aug 2017 by Juergen Doerr - General Manager
Dear Shay, thank you for choosing Shangri-La’s Barr Al Jissah Resort & Spa, and for taking the time to review us. We as a team are very pleased of your remarks and it has been a our privilege to have welcomed you in our resort. The whole team and I are looking forward to the pleasure of welcoming you back, and hopefully in a not too distant future. Sincerely, Juergen Doerr General Manager
2 May 2017 by Jürgen Dörr, General Manager
Dear NK, thank you for the great review of our resort! We are glad that you and your family enjoyed your stay and hope to see you again very soon. Sincerely, Jürgen Dörr General Manager
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Shangri-La Barr Al Jissah, Muscat, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 19 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a health club. Self parking and valet parking are free. This 5-star Muscat resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking
Shangri-La Barr Al Jissah, Muscat offers 460 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. This Muscat resort provides complimentary wireless Internet access. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a hairdryer. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Shahrazad – This restaurant only serves dinner.
Al Tanoor – This restaurant serves breakfast, lunch and dinner. Open daily.
Bait Al Bahr – This beach restaurant only serves dinner. Open daily.
Capri Court – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Samba – This restaurant serves breakfast and lunch. Open daily.
A complimentary food shopping service is offered and 24-hour room service is available.
2 outdoor tennis courts, a marina and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a waterslide, a sauna and a fitness centre.
Guests aged under 16 years old are not allowed in the swimming pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Guests age 18 and older are required to download the Tarassud+ app to their smartphone or tablet. The app must be presented at check-in along with photo identification.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
The listed child breakfast fee applies to guests age 11 and younger.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
