23 Oct 2019 by W Muscat
Hello, Thank you for taking the time to review W Muscat. I’m very sorry to hear that you didn’t enjoy your stay due to the mentioned points. We have taken your comments seriously and shared it with the respective leaders. It would be our great pleasure welcoming you back and to show you how we have improved. All the best, Gerald Chevasson – General Manager
W Muscat offers its guests a full-service spa, 2 the outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness centre. There are 7 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 13500 square feet (1254 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and a BBQ are also featured at the luxury W Muscat. Free self parking is available. Smoking is allowed in designated areas at this 5-star Muscat hotel.
Available in all rooms: WiFi (surcharge) , Free wired Internet
Available in some public areas: Free WiFi
Free self parking , Valet parking (surcharge)
W Muscat offers 279 forms of accommodation with iPod docking stations and MP3 docking stations. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. 49-inch LCD televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy self-service breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to noon.
Ba Ban – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
CHAR – Overlooking the ocean and pool, this restaurant specialises in international cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
HARVEST – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Siddharta Lounge – Overlooking the ocean and pool, this restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Living Room – Overlooking the ocean and pool, this bar only serves light fare. Reservations are required. Open daily.
24-hour room service is available.
2 the outdoor swimming pools are on site along with an outdoor tennis court and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
AWAY Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub, a steam room and Turkish bath/hammam.
The spa is open selected days. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.