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3.5 out of 5

"The hotel had nice swimming pools and a private beach with plenty of sunloungers. The food was good on the whole but the restaurants that you could bo ... " More

By Emma Mum of boys. on Wed 29 Aug 2012

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Hotel Description

Our customers tell us that they enjoy the pool at Grecotel Marine Palace & Aqua Park. During your stay, you're just a quick walk from Mediterranean Sea. You'll find features such as free WiFi in public areas and free self-parking, plus 5 outdoor pools. This 4-star resort has 278 rooms. All rooms offer free WiFi and balconies/patios.

  • Air-conditioned rooms with balconies or patios, LCD TVs and fridges
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 12 restaurants, a poolside bar and 7 bars/lounges
  • Splash around at the free water park or swim in the indoor and 5 outdoor pools
  • Indulge with body scrubs, hydrotherapy or body treatments at Elixir Thalassospa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a health club
  • Guests speak favourably about the restaurant and the family-friendly amenities
  • Steps from Mediterranean Sea and 8 minutes by car from Spilies Beach
  • Airport shuttle service available for a fee

Standard Room, Partial Sea View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Bungalow, Sea View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Family Room, Partial Sea View

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Family Bungalow, Garden View (Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Bungalow, Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grecotel Marine Palace & Aqua Park ratings based on 2 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Grecotel Marine Palace & Aqua Park

Family (2)
3 out of 5

overrun with little children.

The hotel had nice swimming pools and a private beach with plenty of sunloungers. The food was good on the whole but the restaurants that you could book and have table service were disappointing as the service was very slow and amateurish. The buffet alternative would have been preferable other than it being overtaken with very young children with no table manners or idea how to behave in a restaurant. This was not the exclusive 5 star hotel, represented by their brochure. Unfortuneately, I'd booked it for a last family holiday with 3 boys aged 17,15 and 12. We never went somewhere like this when the boys were little and really didn't want this now! The hotel situation was good as it was a short walk to Panormo, with several lively bars and restaurants. Also, it was a quick and easy bus trip to Rethymno. Taxis are very expensive but bus service is very good. Great place for relaxing holiday with nice pools and beach. Would be good for families with young kids but not the best for restless teenage boys.We had a good time because we made the best of it but wouldn't recommend it.

Posted by on 29 Aug 2012

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4 out of 5

The staff are the best

Very good ratio quality / price. The staff is always smiling and ready to help you.

Posted by on 22 May 2012

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About the Grecotel Marine Palace & Aqua Park

Location Panormo, Mylopotamos, Crete Island 74057

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks and beverages included
  • Limited gourmet or à la carte dining

Entertainment

  • On-site entertainment and activities

Not included

  • Airport transfers

  • All meals served buffet style
  • On-site entertainment and activities included
  • À la carte or gourmet dining is limited
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • All land activities, recreational facilities and equipment included
  • All food and beverages included

Property Features

Grecotel Marine Palace & Aqua Park is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply step outside to unwind on the resort's beach. At Grecotel Marine Palace & Aqua Park, you can cool off in one of the 5 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 12 restaurants on site. You can enjoy a drink at one of the bars, which include 7 bars/lounges and A poolside bar. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary water park, a free kid's club and a kids' pool. Self parking is free. This 4-star Mylopotamos resort is smoke free.

  • 278 guestrooms or units
  • 12 dining venues
  • 7 bars or lounges
  • Bar by the pool
  • Kid's club (free)
  • Childcare (surcharge)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of outdoor pools -5
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Heraklion (HER-Nikos Kazantzakis) (62 km / 38.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grecotel Marine Palace & Aqua Park offers 278 forms of accommodation with a safe and complimentary bottles of water. Rooms open to balconies or patios. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Mylopotamos resort provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • LCD television
  • Satellite channels
  • Fridge
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Safe
  • Toiletries (free)
  • Telephone
  • Climate control
  • Ensuite bathroom

Food & Drink

Grecotel Marine Palace & Aqua Park has 12 restaurants serving lunch and dinner.

Nearby Activities

5 the outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a private beach, an outdoor tennis court, a complimentary water park and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Rowing or canoeing on site
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Volleyball on site
  • Personal motorised watercraft on site
  • Windsurfing on site

Spa Services

Elixir Thalassospa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place.

  • Property is cleaned with disinfectant
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property Registry Number – 1041K014A0033001
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Grecotel Club Marine Palace Hotel Mylopotamos
  • Grecotel Club Marine Palace Mylopotamos
  • Grecotel Club Marine Palace Resort Mylopotamos
  • Grecotel Club Marine Palace Resort
  • Grecotel Club Marine Palace All Inclusive All-inclusive property
  • Grecotel Club Marine Palace All Inclusive Mylopotamos
  • Grecotel Club Marine Palace All Inclusive
  • Grecotel ine Inclusive Mylopo
  • Grecotel Club Marine Palace All Inclusive
  • Grecotel Marine Palace & Aqua Park Mylopotamos
  • Grecotel Marine Palace & Aqua Park All-inclusive property

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.