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3.5 out of 5

"The hotel had nice swimming pools and a private beach with plenty of sunloungers. The food was good on the whole but the restaurants that you could bo ... " More

By Emma Mum of boys. on Wed 29 Aug 2012

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Bungalow, Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max
£379* Per night/room 28 Jul - 29 Jul

Standard Room, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Bungalow, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Bungalow, Garden View (Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the pool at Grecotel Marine Palace & Aqua Park. During your stay, you'll be close to Geropotamos Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This 4-star resort has 426 rooms. All rooms offer free WiFi and balconies/patios.

  • Air-conditioned rooms with balconies or patios, LCD TVs and fridges
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 5 restaurants, a poolside bar and 6 bars/lounges
  • Splash around at the free water park or swim in the indoor and 5 outdoor pools
  • Indulge with manicures and pedicures, thalassotherapy or massages at Elixir Thalassospa
  • Services include babysitting, a free kids' club and a lifeguard on site
  • On-site recreation includes a private beach, an outdoor tennis court and a health club
  • Guests speak favourably about the restaurant and the family-friendly amenities
  • 8 minutes by car from Spilies Beach and 11 minutes from Reptisland
  • Airport shuttle service available for a fee

Grecotel Marine Palace & Aqua Park ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Grecotel Marine Palace & Aqua Park

Family (2)
3 out of 5

overrun with little children.

The hotel had nice swimming pools and a private beach with plenty of sunloungers. The food was good on the whole but the restaurants that you could book and have table service were disappointing as the service was very slow and amateurish. The buffet alternative would have been preferable other than it being overtaken with very young children with no table manners or idea how to behave in a restaurant. This was not the exclusive 5 star hotel, represented by their brochure. Unfortuneately, I'd booked it for a last family holiday with 3 boys aged 17,15 and 12. We never went somewhere like this when the boys were little and really didn't want this now! The hotel situation was good as it was a short walk to Panormo, with several lively bars and restaurants. Also, it was a quick and easy bus trip to Rethymno. Taxis are very expensive but bus service is very good. Great place for relaxing holiday with nice pools and beach. Would be good for families with young kids but not the best for restless teenage boys.We had a good time because we made the best of it but wouldn't recommend it.

Posted by on 29 Aug 2012

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4 out of 5

The staff are the best

Very good ratio quality / price. The staff is always smiling and ready to help you.

Posted by on 22 May 2012

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About the Grecotel Marine Palace & Aqua Park

Location Panormo, Mylopotamos, Crete Island 74057

Renovations + Closures

The property is closed between 1 November and 31 March.

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Entertainment

  • On-site entertainment and activities

  • All meals served buffet style
  • On-site entertainment and activities included
  • À la carte or gourmet dining is limited
  • Gratuities included
  • Additional gratuities accepted
  • All land sports and fitness activities and facilities are included
  • All food and beverages included

Property Features

Grecotel Marine Palace & Aqua Park is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grecotel Marine Palace & Aqua Park, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and A poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a free kid's club and a kids' pool. Self parking is free. This 4-star Mylopotamos property is smoke free.

  • 426 guestrooms or units
  • 5 dining venues
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Bar by the pool
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of outdoor pools - 5
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Heraklion (HER-Nikos Kazantzakis) (62 km / 38.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grecotel Marine Palace & Aqua Park offers 426 forms of accommodation with a safe and complimentary bottles of water. Rooms open to balconies or patios. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Mylopotamos property provides complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Kitchenware
  • Combined shower/bath
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Grecotel Marine Palace & Aqua Park has 5 restaurants serving lunch and dinner.

Nearby Activities

5 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a private beach, an outdoor tennis court, a complimentary water park and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Canoe on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Archery on site
  • Windsurfing on site
  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Rowing or canoeing on site
  • Fitness classes on site
  • Scuba diving on site
  • Hiking/biking trails nearby

Spa Services

Elixir Thalassospa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place.

  • Property is cleaned with disinfectant
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No lifts
  • Property Registry Number – 1041K014A0033001
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Grecotel Club Marine Palace Hotel Mylopotamos
  • Grecotel Club Marine Palace Mylopotamos
  • Grecotel Club Marine Palace Resort Mylopotamos
  • Grecotel Club Marine Palace Resort
  • Grecotel Club Marine Palace All Inclusive All-inclusive property
  • Grecotel Club Marine Palace All Inclusive Mylopotamos
  • Grecotel Club Marine Palace All Inclusive
  • Grecotel ine Inclusive Mylopo
  • Grecotel Club Marine Palace All Inclusive
  • Grecotel Marine Palace & Aqua Park Mylopotamos
  • Grecotel Marine Palace & Aqua Park All-inclusive property

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.