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Alps Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Mura Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Alps Deluxe Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Alps Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Mura Family Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Mura Japanese Tatami

Bed Count room.options.bedSize.Futon Maximum Occupancy 2 Max

Hotel Description

During your stay at Hakuba Kokoro hotel, you're just a quick walk from Hakuba Valley Ski Area. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This 3-star hotel has 27 rooms. Free WiFi and memory foam beds are available in all rooms.

  • Air-conditioned rooms with memory foam beds, flat-screen TVs and rainfall showerheads
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to aromatherapy, Thai massages or facials at Kokoro Massage
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes hot springs
  • Steps from Hakuba Valley Ski Area and 11 minutes on foot from Happo-one Adam Gondola
  • Free ski shuttle service

Property Features

For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Hakuba Kokoro hotel helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Free self parking is available. Smoking is allowed in designated areas at this 3-star Hakuba hotel.

  • 27 guestrooms or units
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Hakuba Station (2.1 km / 1.3 mi)
  • Property shuttles: Free ski shuttle
  • Parking: Free self parking

Room Amenities

Hakuba Kokoro hotel offers 27 forms of accommodation with a safe and complimentary slippers. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and in-room massages can be requested.

  • Memory foam beds
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (on request)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee
  • Children's slippers

Food & Drink

Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM.

Hakuba Kokoro hotel has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Ski lessons available nearby
  • Snowmobiling nearby
  • Ski equipment rental shops nearby
  • Snowshoeing nearby
  • Hot springs on site
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kokoro Massage. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs.

The spa is open daily.

  • Deep tissue massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hot springs/mineral springs in spa
  • Massages
  • Number of hot springs - 1

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 3 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property Registry Number – 長野県大町保健所指令1大保第919-31
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Number of children who can stay for free – 4
  • gap period enforced between guest stays 24 hours

Hotel Names

  • Hakuba Kokoro hotel Hotel
  • Hakuba Kokoro hotel Hakuba
  • Hakuba Kokoro hotel Hotel Hakuba

You should know

LOCALIZE

  • Up to 4 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.