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Traditional Room, Shared Bathroom

Bed Count room.options.bedSize.Futon Maximum Occupancy 2 Max

Japanese Style Room for 4 people, Private Bathroom

Bed Count room.options.bedSize.Futon Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Matsuya Ryokan. During your stay, you're just a quick walk from Zenko-ji Temple. Features include free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Just a 3-minute walk from Zenko-ji Temple and 7 minutes on foot from Nagano Prefectural Shinano Art Museum

Property Features

There's a restaurant on site. WiFi is free in public spaces. Matsuya Ryokan also features vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this Nagano ryokan.

  • 13 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Zenkojishita Station (0.7 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Matsuya Ryokan offers 13 accommodations with complimentary slippers and a hairdryer. Each accommodation is individually decorated. Beds feature down duvets. Flat-screen televisions are featured in guestrooms. Bathrooms include bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining
  • Flat-screen television
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Climate control
  • Unique decor

Food & Drink

For a fee, guests can enjoy a local cuisine breakfast daily from 7 AM to 9:00 AM.

Matsuya Ryokan has a restaurant on site.

Room service is available.

A hosted evening meal is available for a surcharge daily. Reservations are required.

Spa Services

Services include massages. Public bath/onsen services include an indoor public bath and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 4:00 PM to 10:00 PM.

  • Indoor public bath (no mineral springs)
  • Massages
  • Yukata (Japanese robe)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

  • Front desk opens daily at 7 AM
  • Front desk closes daily at 9 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 1650 for adults and from JPY 1650 for children
  • Hosted evening meal: JPY 3850

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Matsuya Ryokan Nagano
  • Matsuya Nagano
  • Matsuya Ryokan Ryokan
  • Matsuya Ryokan Nagano
  • Matsuya Ryokan Ryokan Nagano

You should know

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.