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Chalet (Phoenix Cocoon)

Bed Count 2 Queen Beds Maximum Occupancy 8 Max
£434* Per night/room 1 Apr - 2 Apr

Hotel Description

During your stay at this holiday home, you're just a quick walk from Hakuba Happo-One Ski Area. Free WiFi in public areas, free self-parking and free train pick-up service are available. The holiday home offers free WiFi and a deep-soaking bath.

  • The holiday home offers a kitchen, a washer/dryer and 2 bathrooms
  • Free WiFi
  • Free self-parking
  • Services include babysitting, a concierge and tour or ticket assistance
  • Steps from Hakuba Valley Ski Area and 10 minutes on foot from Hakuba Happo-One Ski Area
  • Free train station pick-up, train station drop-off and local-area shuttle service

Property Features

As a guest of Phoenix Cocoon, you'll find a terrace, tour or ticket assistance, and a BBQ. Public spaces have free WiFi. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. The luxury Phoenix Cocoon also features multilingual staff, concierge services, and laundry facilities. Self parking is free.

  • 1 guestroom or unit
  • Childcare (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Hakuba Station (2.2 km / 1.4 mi)
  • Property shuttles: Free area shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

Guest accommodation at this holiday home offers MP3 docking stations and washers/dryers. Rooms open to balconies. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with DVD players and Netflix. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Private balcony
  • Deep-soaking bath
  • MP3 dock
  • Flat-screen television
  • Netflix
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Stovetop
  • Dishwasher
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Separate bath and shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Heating
  • Ceiling fan
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. Front desk staff will greet guests on arrival.

This holiday home offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 10 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 7000.0 per night.
  • Cots (infant beds) are available for JPY 3000 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve high chair

This property accepts credit cards

This property is professionally cleaned

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express and JCB International. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Front desk opens daily at 7 AM
  • Front desk closes daily at 10 PM
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Contactless check-in is available
  • Carbon monoxide detector
  • No lifts
  • Property registry number - 第H27 22−08号
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 3000 per night
  • Rollaway bed fee: JPY 7000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenix Cocoon House Hakuba
  • Phoenix Cocoon House
  • Phoenix Cocoon Hakuba
  • Phoenix Cocoon Hakuba
  • Phoenix Cocoon Private vacation home
  • Phoenix Cocoon Private vacation home Hakuba

You should know

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.