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"Nice hotel close to the airport - but not as close as I expected being suggested by the name - landing hotel. Some misleading information - first, ... " More

By a verified traveller on Tue 04 Sep 2018

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The shopping around Airport Landing Hotel gets good marks from our customers. During your stay, you're just a quick walk from Southfield Mall. Free WiFi in public areas, free self-parking and a restaurant are available.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests speak favourably about the location and the helpful staff
  • 5 minutes by car from Southfield Mall and 9 minutes from The Nextgen Mall
  • Airport shuttle service available for a fee

Airport Landing Hotel ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Airport Landing Hotel

Everyone (2)
3 out of 5

ok for the price paid

Pros: comfortable rooms.
Cons: Staff need to know what is put on the website to help customers settle quickly.
Location: not near the airport as suggested.
Nice hotel close to the airport - but not as close as I expected being suggested by the name - landing hotel. Some misleading information - first, the transfers are not free, they are charged at $15. 2nd - issue with my pre paid rooms, I had to get the manager to call Expedia to confirm payments. I also had to inform them breakfast was included and to show on my confirmation where it stated the same. 3rd - their meals takes more than an hour to be prepared. and I was served a different breakfast to what was suggested on the menu. in summary - it didn't seem as though the staff were aware of what they are putting on Expedia and if I didn't have all my documents, I might have been double charged. still, I would use the property only after I triple confirm they have all necessary information before I depart.

Posted by on 4 Sep 2018

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Comment from Hotel Management

24 Sep 2018 by FK

Thank you for your feedback. We are doing our best to correct where wrong. Stay well.

2 out of 5

Hotel next to main highway

Very frustrating experience:- our booking included transfer from the airport and bed and breakfast. But when we arrived the drive was not Available we were asked to take a taxi ourselves which we refused and finally hotel receptionist got someone to pick us. On arrival to the hotel we we advise breakfast was not included even after showing the receptionist a printed and email confirmation she still had to call the hotel manager and ebookers to confirm breakfast was included. Servises was very very slow. Cup of tea took more than an hour to be served. Breakfast we was even worse as what was on the menu is not what was served. I personally think the hotel is struggling. The toilet in the room had a bad odour which apparently is from the cleaning products. I would not recommend this hotel to anyone.

Posted by , from leicester on 19 Aug 2018

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Comment from Hotel Management

24 Sep 2018 by FK

We profusely apologize for the bad experience you had while at the hotel. We are working to give nothing but the best to our guests. Thank you for your feedback.

About the Airport Landing Hotel

Location Airport North Road, Nairobi, 00200

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, tour or ticket assistance, and concierge services are also featured at the business-friendly Airport Landing Hotel. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.

  • 45 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Syokimau Station (7.7 km / 4.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Airport Landing Hotel offers 45 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining
  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.

Airport Landing Hotel has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Airport Landing Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Airport Landing Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 15 for adults and USD 5 for children (approximately)
  • Airport shuttle fee: USD 15 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Airport Landing Hotel Nairobi
  • Airport Landing Nairobi
  • Airport Landing Hotel Hotel
  • Airport Landing Hotel Nairobi
  • Airport Landing Hotel Hotel Nairobi

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.