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4.4 out of 5

"Počutila sem se zelo varno. Osebje je čudovito in poskuša pomagati na vse načine. Za zajtrk je obsežnoa pinudba. " More

By a verified traveller on Sat 08 Jun 2019

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Hotel Description

Our customers tell us that they can't get enough of the overall value at Best Western Plus Meridian Hotel. During your stay, you're just a quick walk from University of Nairobi. Features include free breakfast, free WiFi in public areas and free self-parking. This 3.5-star hotel has 128 rooms over 5 floors. Enjoy your stay with amenities like a flat-screen TV and a minibar in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at Khyber Restaurant, a theme restaurant that serves Chinese cuisine
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a steam room
  • Guests speak favourably about the bar and the comfortable guestrooms
  • Within a 10-minute walk of University of Nairobi and Jeevanjee Gardens
  • Airport and local-area shuttle service available for a fee

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£59* Per night/room 19 Jul - 20 Jul

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Family Suite, 2 Single Beds, Non Smoking (Third bed is Single Bed)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Meridian Hotel ratings based on 7 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Meridian Hotel

Everyone (6) Family (1)
5 out of 5

Posted by on 1 Jul 2019

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Comment from Hotel Management

3 Jul 2019 by FOM

Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

5 out of 5
Počutila sem se zelo varno. Osebje je čudovito in poskuša pomagati na vse načine. Za zajtrk je obsežnoa pinudba.

Posted by on 8 Jun 2019

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Comment from Hotel Management

10 Jun 2019 by FOM

Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

5 out of 5

City centre hotel with many amenities.

Pros: The service - everyone had a smile.
Location: City centre yet fairly close to the airport.
Pleasant staff greeted as on arrival. One young lady offered us the use of a free 15 mins massage which we took up and extended at a small cost, to 30 mins. We eat an evening meal in the hotel restaurant which provided a very reasonably priced buffet - which was wonderful. The bar staff, at the swimming pool, were very accommodating. A shuttle bus service provided us with transport to the airport early the following morning. The room was comfortable, clean and had all the necessary amenities.

Posted by , from Nairobi on 25 Feb 2018

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Comment from Hotel Management

25 Feb 2018 by FOM

Dear Valued Guest ! Greetings ! Thank you for writing such a wonderful review over this forum , we are truly delighted that you have a wonderful stay with us , i have acknowledged the fact that you have mentioned each and every place in the hotel which you have met your expectations !. Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future . Warm regards Management Team Best Western Plus Meridian

4 out of 5

Posted by on 29 Nov 2018

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Comment from Hotel Management

30 Nov 2018 by FOM

Dear Valued Guest! Greetings! Thank you for writing such a review over this forum, we are truly delighted that you have a wonderful stay with us! Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

3 out of 5
Bien situé mais hotel à rénover Cela dit le prix est raisonnable

Posted by on 18 May 2018

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Comment from Hotel Management

22 May 2018 by FOM

Dear Valued Guest, Greetings! Thank you for writing such a wonderful review over this forum, we are elated to know that you enjoyed the stay with us. Your beautiful review of our services and hospitality has elated to us and we are proud to have served you well. I am glad that you were well looked after and liked the hotel and the services. We have noted your feedback positively and seriously about the renewal and we are working on the same in order to enhance the guest the satisfaction. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for your words of encouragement. It was a delight serving you and we look forward to the pleasure of welcoming you back soon for another memorable stay. Warm regards Management Team Best Western Plus Meridian.

5 out of 5
Location: Am Rand des CBD (Central Business District).
Sehr viel sehr freundliches Personal, mit denen man gut reden kann und die nicht aufdringlich sind.

Posted by on 6 Dec 2017

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Comment from Hotel Management

8 Dec 2017 by FOM

Dear Guest, Greetings from the Best Western Plus Meridian Hotel! Thank you for reviewing us. We are delighted to know that you loved the hotel and the warm and gracious personalized service by our young team. I am glad that we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your generous words of appreciation which I have shared with my entire team. We deeply value your patronage and look forward to welcoming you back soon. Regards, Management Team Best Western Plus Meridian Hotel

4 out of 5

Eine oase inmitten einer lauten stadt

Das personal ist grossartig, von der security über empfang, restaurant, pool, cleaning,guest relation, tour booking. Ausserhalb des hotels sollte man vorsichtig sein, rauchen auf der strasse führt schnell mal zum einsatz von handschellen und hohen geldstrafen durch korrupte polizisten. Restaurants in der umgebung sind eher bescheiden und in den clubs ist die musik unerträglich laut.

Posted by , from berlin on 29 Aug 2017

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Comment from Hotel Management

30 Aug 2017 by Safiyah Kurji

Thank you for taking the time to share your feedback. I am so glad you thought the Hotel was an oasis in the middle of Nairobi city! Thank you for mentioning our great staff throughout the Hotel. As you correctly mentioned, it is illegal to smoke in the streets in Nairobi, and one should smoke in designated smoking areas. Kindly note that we have a smoking zone on the 5th floor of our Hotel, which is open to all our guests. I hope you will visit us again, the next time you are in Nairobi.

About the Best Western Plus Meridian Hotel

Location 6 Murang'a Road, Off Moi Avenue, Nairobi, 00100

Renovations + Closures

This property is closed from 1 April 2020 to 9 July 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Meridian Hotel offers its guests an outdoor pool, a steam room, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. You'll find a business centre on site. Event space at this hotel measures 1894 square feet (176 square metres) and includes conference centres. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the business-friendly Best Western Plus Meridian Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this Art Deco Nairobi hotel.

  • 1 building
  • 128 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 1894 sq ft of conference space
  • 176 sq. m of conference space
  • Buffet breakfast (free)
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Nairobi (NBO-Jomo Kenyatta Intl.) (18 km / 11.2 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Best Western Plus Meridian Hotel offers 128 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

Khyber Restaurant – This theme restaurant specialises in Chinese cuisine and serves lunch and dinner.

The Rendezvous – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby

Spa Services

  • Deep tissue massage
  • Swedish massage
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include a fire extinguisher and a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Each guestroom is kept vacant for a minimum of 24 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KES 2700 per vehicle (one way)
  • Early check-in fee: KES 5000 (subject to availability)
  • Late check-out fee: KES 5000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Meridian Hotel Nairobi
  • Meridian Hotel Nairobi
  • Meridian Nairobi
  • Best Western Plus Meridian Nairobi
  • Plus Meridian Hotel Nairobi
  • Best Western Plus Meridian Hotel Hotel
  • Best Western Plus Meridian Hotel Nairobi
  • Best Western Plus Meridian Hotel Hotel Nairobi

You should know

  • Best Western Plus Meridian Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.