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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£29* Per night/room 31 Jul - 1 Aug

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

The shopping around Cloud Hotel & Suites gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Diamond Plaza II. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This 4-star hotel has 39 rooms. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with iPod docking stations, 24-hour room service and LCD TVs
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the pool and the location
  • Steps from Diamond Plaza II and 14 minutes on foot from Aga Khan University Nairobi
  • Airport shuttle service available for a fee

Property Features

Cloud Hotel & Suites offers its guests an indoor pool, an outdoor pool, a spa tub, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. The business-friendly Cloud Hotel & Suites also features concierge services, laundry facilities, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Nairobi hotel.

  • 39 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Nairobi (NBO-Jomo Kenyatta Intl.) (21.2 km / 13.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Cloud Hotel & Suites offers 39 forms of air-conditioned accommodation with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

On-site venue – Overlooking the pool, this restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open 24 hours.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Safari nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Hiking/biking trails nearby

Spa Services

  • Aromatherapy treatments
  • Deep tissue massage

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Cloud Hotel & Suites

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in is available.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Service animals not allowed
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 9 per person (approximately)
  • Airport shuttle fee: USD 30 per vehicle (one way)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cloud Hotel Nairobi
  • Cloud Nairobi
  • Cloud Hotel & Suites Hotel
  • Cloud Hotel & Suites Nairobi
  • Cloud Hotel & Suites Hotel Nairobi

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.