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4.2 out of 5

"Close to airport, nice modern hotel. Breakfast was expensive so did not partake. " More

By a verified traveller on Mon 22 Apr 2019

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Hotel Description

Our customers tell us they can't get enough of Hilton Garden Inn Nairobi Airport's great location. During your stay, you'll be within walking distance of Southfield Mall. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available. Built in 2018, this 4-star hotel has 175 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with LCD TVs, fridges and room service (during limited hours)
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests really like the accommodation for the comfy beds, cleanliness and overall comfort
  • 2.6 mi (4.2 km) from Gateway Mall and 6.3 mi (10.1 km) from Nairobi National Park
  • Free airport shuttle service

Twin Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£82* Per night/room 19 Jul - 20 Jul

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Nairobi Airport ratings based on 5 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Nairobi Airport

Everyone (4) Couples (1)
5 out of 5
Close to airport, nice modern hotel. Breakfast was expensive so did not partake.

Posted by on 22 Apr 2019

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Comment from Hotel Management

7 May 2019 by Steve

Thank you for staying with us and also for sharing your experience. Just to let you know, we have a breakfast option of $9 at the restaurant.

5 out of 5
Very convenient for an overnight stay in between flights being in very close proximity to the airport. New clean hotel with an excellent restaurant.

Posted by , from Essex on 20 Jan 2019

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Comment from Hotel Management

21 Jan 2019 by BM

We thank you for your kind and very positive feedback on the service you received. It is always our joy when our guests recommend us to others. Most definitely, you are welcome once again.

5 out of 5

Excellent stay

We only stayed one night, after arriving in Nairobi before heading on safari, but loved it, and would gladly stay again. The hotel is very clean, quiet, and comfortable, with polite and helpful staff, and good wifi. We also had dinner in the main restaurant which was excellent. If like us you just need a place for one night before heading out on safari, I would highly recommend here; travelling in to the main city from the airport can take 2 hours (or more if there are problems on the roads), which isn't worth it if you're travelling back out again. Staying here saved us so much time both on arrival, and then the next morning as we didn't need to drive back out of the city to head to Amboseli. If you have an early morning flight I would consider staying here the night before for the same reason. However, if you have regular business in Nairobi city itself this hotel will be too far out for you, with the awful traffic.

Posted by on 19 Aug 2018

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Comment from Hotel Management

20 Aug 2018 by Brian

We thank you for your kind and very positive feedback on the service you received. It is always our joy when our guests recommend us to others. Most definitely, you are welcome once again.

2 out of 5
Staff were pleasant but needed more training. Shuttle bus to airport arrived thirty minutes after the time requested, staff could not produce taxi at that time and my grandson almost missed his plane back to school. Food in the restaurant was not good and took a very long time to arrive. As the main reason for my stay was to get my grandson to the airport for an early flight I found the service unacceptable.

Posted by , from Kenya on 20 Apr 2018

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Comment from Hotel Management

20 Apr 2018 by Brian

Thank you for your feedback. We do appreciate you taking your time to let us know of our weaknesses. For sure, we shall work to improve them so that next time you come, you will have a seamless, smooth stay.

4 out of 5

Quality Hotel close proximity to the airport

Comfortable hotel with an excellent restaurant i had the spaghetti carbonara very good. Allow time for your free airport transfer the morning traffic is very busy. This is a reasonable priced quality hotel close to the airport.

Posted by , from United Kingdom on 14 Mar 2018

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Comment from Hotel Management

14 Mar 2018 by Brian

Dear Nicholas, It was a great pleasure hosting you at the hotel. Thank you for your positive feedback on your experience. We look forward to hosting you once again.

About the Hilton Garden Inn Nairobi Airport

Location Mombasa Road, Nairobi, Nairobi 00100

Property Features

Hilton Garden Inn Nairobi Airport offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Event space at this hotel measures 3488 square feet (324 square metres) and includes conference centres. The business-friendly Hilton Garden Inn Nairobi Airport also features a terrace, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 4-star Nairobi hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 6 levels
  • 3488 sq ft of conference space
  • 324 sq. m of conference space
  • Built in 2018
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Train station: Syokimau SGR Railway Station (3.4 km / 2.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Nairobi Airport offers 175 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • In-room dining (limited hours)
  • LCD television
  • Fridge
  • Coffee maker
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Garden Grille – On-site restaurant.

Pavilion Lounge – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18 per person (approximately)
  • Rollaway bed fee: USD 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Nairobi Airport Hotel
  • Hilton Garn Inn Nairobi Hotel
  • Hilton Nairobi Airport Nairobi
  • Hilton Garden Inn Nairobi Airport Hotel
  • Hilton Garden Inn Nairobi Airport Nairobi
  • Hilton Garden Inn Nairobi Airport Hotel Nairobi

You should know

  • Hilton Garden Inn Nairobi Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.