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Reviews

3.7 / 5Good
422 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Kenyatta International Convention Centre
    8 min walk
  • Popular Location
    City Market
    11 min walk
  • Popular Location
    Jeevanjee Gardens
    13 min walk
  • Airport
    Nairobi (NBO-Jomo Kenyatta Intl.)
    19 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-02-23. Try updating your dates to see prices for your trip.

    About this area

    Nairobi

    Located in Nairobi, Hilton Nairobi is in the city centre and near a train station. Kenyatta Mausoleum and Times Tower are local landmarks, and the area's natural beauty can be seen at Nairobi National Park and Jeevanjee Gardens. Giraffe Centre and AFEW Giraffe Centre are also worth visiting.

    Popular Location

    What's nearby

    • Kenyatta International Convention Centre - 8 min walk
    • City Market - 11 min walk
    • Jeevanjee Gardens - 13 min walk
    • Uhuru Park - 13 min walk
    • University of Nairobi - 3 min drive

    Getting around

    • Syokimau Station - 26 min drive
    • Nairobi (NBO-Jomo Kenyatta Intl.) - 29 min drive

    Restaurants

    • Where to eat
    • Travellers Restaurant – Serves breakfast, lunch and dinner.
    • Sale E Pepe Restaurant – Serves dinner.
    • Pool Garden Restaurant – Serves lunch.
    • Cafe American – Serves breakfast, lunch and dinner.

    About this property

    Hilton Nairobi

    This hotel features 5 restaurants, an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a poolside bar and a coffee shop/café are on-site. All 287 rooms provide conveniences such as sofa beds and coffee makers, plus 24-hour room service and LED TVs with satellite channels. Guests will also find wireless Internet access (surcharge), wired Internet (surcharge) and minibars.

    Property amenities

    Internet

    Available in all rooms: WiFi (KES 20 per 24-hour period), Wired Internet (surcharge)
    Available in some public areas: Free WiFi, Wired Internet (KES 12 per day)

    Parking and public transport

    Free self parking
    Free valet parking
    24-hour return airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Breakfast available for a fee: KES 2800 per person
    5 restaurants and 1 coffee shop/cafe
    2 bars/lounges and 1 poolside bar
    Free daily reception
    24-hour room service

    Things to do

    Aerobics classes
    Health club
    Outdoor pool
    Sauna
    Shopping
    Spa services
    Steam room

    Family friendly

    Dry-cleaning service
    Free cots/infant beds
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)
    Sofa bed

    Conveniences

    Ballroom
    Banquet hall
    Lift
    Free newspapers in reception
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Turndown service

    Languages spoken

    Dutch
    English
    German

    Business services

    Business centre
    Meeting rooms
    Conference space

    Outdoors

    BBQ grill(s)

    Spa

    4 treatment rooms
    Aromatherapy
    Body scrubs
    Facials
    Massage - deep-tissue
    Massage - hot stone
    Massage - swedish
    Massage - Thai
    Massage/treatment rooms
    Reflexology

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Free cots/infant beds
    Rollaway/extra beds (surcharge)
    Sofa bed

    Bathroom

    Free toiletries
    Hairdryer
    Shower/bathtub combination

    Entertainment

    LED TV
    premium channels
    satellite channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Connecting rooms available
    Desk
    Laptop-compatible safe
    Turndown service
    5 - Excellent
    108
    4 - Good
    154
    3 - Okay
    90
    2 - Mediocre
    46
    1 - Poor
    24
    3.8
    Cleanliness
    4.1
    Service and Staff
    4.0
    Amenities
    3.4
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Hilton Nairobi setting was appropriate for my business trip being at the heart of CBD. The room was comfortable. Very helpful staff In general. Great help. Transport back to JKA airport was the only hiccup, not straightforward but that is arranged separately.

    Stayed 13 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Not too happy customer

    Everything was super excellent apart from when making reservation I was advised checking time to be 10.01am, we arrived at 11:30am and was told check in time was 2pm, so we had to wait. Secondly I reserved two rooms next to each other but when we got there our rooms were on different floors

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Its in good location. Security good. Food is good. But didnt provide tooth past and brush.

    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The property is dated and is due an upgrade in the rooms

    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    The Hilton is well placed in town and has all the facilities that you would expect. Staff are good and there is a good atmosphere. I am a regular visitor to the Hilton and my only complaint is the limited restaurant/food options and the price. a two course lunch for two people consisting of soup followed by chicken with mash and vegetables came in at close to $85.00 USD before service charge. Half of that price would have been expensive. The food was fine, but not at that price.

    Stayed 6 nights in Jan 2020

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