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Nairobi Serena Hotel

Star Rating
5 out of 5
Photo gallery

Reviews

4.5 / 5Excellent
145 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Uhuru Park
    10 min walk
  • Popular Location
    City Market
    12 min walk
  • Popular Location
    Kenya Railway Golf Club
    16 min walk
  • Airport
    Nairobi (NBO-Jomo Kenyatta Intl.)
    19 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-18. Try updating your dates to see prices for your trip.

    About this area

    Nairobi

    Located in Nairobi, Nairobi Serena Hotel is in the city centre and connected to the airport. Kenya Railway Golf Club and Royal Nairobi Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nairobi National Park and Central Park. Travelling with kids? Consider Giraffe Centre and David Sheldrick Elephant & Rhino Orphanage.

    Popular Location

    What's nearby

    • Uhuru Park - 10 min walk
    • City Market - 12 min walk
    • University of Nairobi - 14 min walk
    • Jeevanjee Gardens - 15 min walk
    • Kenya Railway Golf Club - 16 min walk

    Getting around

    • Syokimau Station - 25 min drive
    • Nairobi (NBO-Jomo Kenyatta Intl.) - 28 min drive

    Restaurants

    • Where to eat
    • Cafe Magreb Restaurant – Restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner daily.
    • The Pool Terrace and Bar – Restaurant. Serves light fare daily.
    • The Aksum Bar – Garden-view bar. Serves light fare daily.
    • The Mandhari Restaurant – Pool-view fine-dining restaurant offering international cuisine. Open daily.

    About this property

    Nairobi Serena Hotel

    This hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, 2 bars/lounges, a poolside bar and a sauna are on-site. All 199 individually furnished rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include separate bathtubs and showers and coffee makers.

    Awards and affiliations

    • The property is a member of the Leading Hotels of the World.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking
    24-hour return airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: KES 3547 per person
    3 restaurants
    2 bars/lounges and 1 poolside bar

    Things to do

    18 holes of golf
    Children's pool
    Full-service spa
    Outdoor pool
    Sauna
    Shopping
    Steam room

    Family friendly

    Babysitting/childcare (surcharge)
    Children's pool
    In-room childcare (surcharge)
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)

    Conveniences

    Banquet hall
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Golf caddy
    Laundry facilities
    Luggage storage
    Tour/ticket assistance

    Languages spoken

    English
    French
    Italian

    Business services

    8 meeting rooms
    Conference space (4844 square feet)

    Outdoors

    Garden
    Terrace

    Spa

    4 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Facials
    Massages
    Massage/treatment rooms
    Sauna
    Hot tub
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Free toiletries
    Hairdryer
    Separate bathtub and shower

    Entertainment

    21-inch LCD TV
    pay films
    premium channels
    satellite channels

    Food and drink

    Coffee/tea maker
    Minibar

    More

    Desk
    Free newspapers
    In-room massage
    Individually furnished
    Laptop-compatible safe
    Phone
    4.5

    Excellent

    5 - Excellent
    89
    4 - Good
    44
    3 - Okay
    8
    2 - Mediocre
    3
    1 - Poor
    1
    4.7
    Cleanliness
    4.6
    Service and Staff
    4.6
    Amenities
    4.5
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Will definitely use this hotel again

    The staff were very efficient, helpful and friendly. The view of the park and Nairobi from the room was a bonus. The breakfast was excellent.

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great experience great service

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    The place to relax in Nairobi!

    Fabulous hotel! Great service, food, rooms!

    Stayed 2 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This hotel has amazing security, the hotel is very clean and the rooms are spacious, not sure it is a family hotel, seemed like a lot of business people. The restaurant food was excellent and breakfast had many choices. There is a park behind the hotel, which felt safe, but recommend not to be out too late.

    Stayed 1 night in May 2019

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