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24 Sep 2019 by Front office manager
Dear Guest, Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free reach out to us in case of any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
As a guest of Brickwood Apartments, you'll find an outdoor pool, concierge services, and laundry facilities. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Brickwood Apartments also features dry cleaning/laundry services, limo service, and 24-hour room service. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Brickwood Apartments offers 55 accommodations with DVD players and a safe. Rooms open to balconies. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Brickwood Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, debit cards and cash.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
