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Superior Room (Skyline View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room (Lounge Access)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite (Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room (Skiyline Lounge Access)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

The comfortable rooms at Radisson Blu Hotel Nairobi Upper Hill get good marks from our customers. During your stay, you'll be within walking distance of Nairobi Hospital. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle. Built in 2015, this 5-star hotel has 271 rooms over 8 floors. Enjoy your stay with amenities like free WiFi and a TV in each room.

  • Air-conditioned rooms with 24-hour room service, TVs and fridges
  • Free WiFi
  • Free self-parking
  • Enjoy African cuisine while dining at The Chop House
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with Swedish massages, aromatherapy or facials at Revitalize wellness centre
  • Services include free babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 4-minute drive from Nairobi Hospital and 11 minutes from City Market
  • Free local-area shuttle service

About the Radisson Blu Hotel Nairobi Upper Hill

Location Elgon Rd, Nairobi, 00100

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Radisson Blu Hotel Nairobi Upper Hill offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Event space at this hotel measures 6351 square feet (590 square metres) and includes conference centres. A kids' pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Radisson Blu Hotel Nairobi Upper Hill. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 5-star Nairobi hotel is smoke free.

  • 271 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 6351 sq ft of conference space
  • 590 sq. m of conference space
  • Built in 2015
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Childcare (free)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (free)
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Nairobi (NBO-Jomo Kenyatta Intl.) (17 km / 10.5 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Radisson Blu Hotel Nairobi Upper Hill offers 271 forms of air-conditioned accommodation with minibars and a safe. This individually furnished accommodation includes desks. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower and hairdryers. This Nairobi hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.

The Chop House – This restaurant specialises in African cuisine.

Larder – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

The Humidor – This lobby lounge only serves light fare.

Al Fresco Pool Bar & Gril – This bar is located by the pool. Guests can enjoy al fresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

  • Golfing on site

Spa Services

Revitalize wellness centre has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 18
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at noon
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 12:30 PM - 11:30 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 12:30 PM - 11:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - 0194158Z

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 0194158Z. This property accepts credit cards and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Host will greet you
  • Staffed front desk
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property Registry Number – C96561
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • State tax ID - 0194158Z
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: KES 3000 per person (approximately)
  • Airport shuttle fee: KES 4900 per person (one way)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Blu Hotel Nairobi Upper Hill
  • Radisson Blu Hotel Upper Hill
  • Radisson Blu Nairobi Upper Hill
  • Radisson Blu Upper Hill
  • Radisson Blu Hotel Nairobi Upper Hill Hotel
  • Radisson Blu Hotel Nairobi Upper Hill Nairobi
  • Radisson Blu Hotel Nairobi Upper Hill Hotel Nairobi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.