14 Mar 2018 by Juliet Njoroge
Sehr geehrter Gast, vielen Dank, dass Sie im Lenana Mount Hotel gestrandet sind und sich die Zeit genommen haben, uns zu besuchen. Ihre Kommentare werden sehr geschätzt! Wir sind gerade dabei, unsere Speisekarte zu ändern, um unseren Gästen hochwertige Speisen und Getränke zu bieten. Vielen Dank noch einmal für Ihren Aufenthalt bei uns und für Ihre hochgeschätzten Kritikpunkte. Mit freundlichen Grüßen Juliet Njoroge, Guest Service Manager
Swiss Lenana Mount Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A nightclub, a fitness centre, and a terrace are also featured at the business-friendly Swiss Lenana Mount Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Nairobi hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Parking (limited spaces)
Swiss Lenana Mount Hotel offers 140 accommodations with private pools and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on request and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Swiss Cafe Restaurant – This buffet restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner.
Ted and Co Bar and Lounge – This lobby lounge specialises in international cuisine and serves breakfast, lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Swiss Lenana Mount Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.