Skip to main content
Beginning of main content
4.8 out of 5
Exceptional!
See all 4 ebookers Reviews

"We were given the wrong room number when we checked in & couldn't get into the room we had been sent to " More

By a verified traveller on Tue 16 Jul 2019

Points Of Interest

View all on Map

Enter dates to see availability

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£151* Per night/room 30 Sep - 1 Oct

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa Rosa Kempinski ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Villa Rosa Kempinski

Everyone (2) Couples (2) Family (1)
5 out of 5

Posted by on 22 Sep 2019

Was this review helpful to you?
Comment from Hotel Management

22 Sep 2019 by Roberto Simone

Dear Guest, Thank you for taking the time to share a five out of five rating with us on your recent experience at Villa Rosa Kempinski Nairobi. We look forward to hosting you once again in the coming days. Best Regards Roberto Simone

4 out of 5
We were given the wrong room number when we checked in & couldn't get into the room we had been sent to

Posted by on 16 Jul 2019

Was this review helpful to you?
Comment from Hotel Management

21 Jul 2019 by Philippe Charraudeau

Dear Guest, Thank you for sharing a recent review and rating on your experience with us. Firstly apologies for the inconvenience caused with regard to incorrect details of your room. I will personally look into the communication gap here between our Front Office team and yourselves. We do hope that you still enjoyed the rest of your stay with us, and we look forward to hosting you once again in the coming days. Best Regards Philippe Charraudeau

5 out of 5
wonderful hotel. excellent staff and onsite restaurants.

Posted by on 10 Jul 2017

Was this review helpful to you?
Comment from Hotel Management

17 Jul 2017 by Kees Heuveling, General Manager

Dear Ebookers, Many thanks for your recent review on Expedia. We are very pleased to read that you enjoyed your overall experience at the hotel. We look forward to hosting you on many more occasions. Warm Regards

5 out of 5
Hieno hotelli, hyvä ruoka, jatkuva jousimusiikki soi taustalla- aivan karmeaa

Posted by on 11 Aug 2019

Was this review helpful to you?
Comment from Hotel Management

11 Aug 2019 by Roberto Simone

Dear Guest, Thank you for the five out of five rating. We have had your review translated by a professional agency. It's a pleasure to read you enjoyed your overall stay with us and appreciated the quality of food. I will share this wonderful feedback with our kitchen team. Look forward to hosting you once again in the coming days. Best Regards Roberto Simone

Top Trending

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.