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4.8 out of 5

"We were given the wrong room number when we checked in & couldn't get into the room we had been sent to " More

By a verified traveller on Tue 16 Jul 2019

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Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£118* Per night/room 14 Aug - 15 Aug

Superior Twin Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Premium Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Premium Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Villa Rosa Kempinski's good location gets good marks from our customers. During your stay, you'll be within walking distance of University of Nairobi. You'll find features such as free WiFi in public areas and free valet parking, plus 4 restaurants. Built in 2012, this 5-star hotel has 200 rooms over 10 floors. Free WiFi and deep-soaking bathtubs are available in all rooms.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine while dining at Cafe Villa Rosa
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with Thai massages, facials or body treatments at Kempinski The Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the pool and the breakfast
  • Just a 2-minute drive from University of Nairobi and 14 minutes from Yaya Centre
  • Airport and local-area shuttle service available for a fee

Villa Rosa Kempinski ratings based on 4 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Villa Rosa Kempinski

Everyone (2) Couples (2) Family (1)
5 out of 5

Posted by on 22 Sep 2019

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Comment from Hotel Management

22 Sep 2019 by Roberto Simone

Dear Guest, Thank you for taking the time to share a five out of five rating with us on your recent experience at Villa Rosa Kempinski Nairobi. We look forward to hosting you once again in the coming days. Best Regards Roberto Simone

4 out of 5
We were given the wrong room number when we checked in & couldn't get into the room we had been sent to

Posted by on 16 Jul 2019

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Comment from Hotel Management

21 Jul 2019 by Philippe Charraudeau

Dear Guest, Thank you for sharing a recent review and rating on your experience with us. Firstly apologies for the inconvenience caused with regard to incorrect details of your room. I will personally look into the communication gap here between our Front Office team and yourselves. We do hope that you still enjoyed the rest of your stay with us, and we look forward to hosting you once again in the coming days. Best Regards Philippe Charraudeau

5 out of 5
wonderful hotel. excellent staff and onsite restaurants.

Posted by on 10 Jul 2017

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Comment from Hotel Management

17 Jul 2017 by Kees Heuveling, General Manager

Dear Ebookers, Many thanks for your recent review on Expedia. We are very pleased to read that you enjoyed your overall experience at the hotel. We look forward to hosting you on many more occasions. Warm Regards

5 out of 5
Hieno hotelli, hyvä ruoka, jatkuva jousimusiikki soi taustalla- aivan karmeaa

Posted by on 11 Aug 2019

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Comment from Hotel Management

11 Aug 2019 by Roberto Simone

Dear Guest, Thank you for the five out of five rating. We have had your review translated by a professional agency. It's a pleasure to read you enjoyed your overall stay with us and appreciated the quality of food. I will share this wonderful feedback with our kitchen team. Look forward to hosting you once again in the coming days. Best Regards Roberto Simone

About the Villa Rosa Kempinski

Location Chiromo Road, Nairobi, 00800

Property Features

Villa Rosa Kempinski offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 8428 square feet (783 square metres) and includes conference centres. A sauna, spa services, and a terrace are also featured at the luxury Villa Rosa Kempinski. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Nairobi hotel.

  • 200 guestrooms or units
  • 10 levels
  • 4 dining venues
  • 8428 sq ft of conference space
  • 783 sq. m of conference space
  • Built in 2012
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Nairobi (NBO-Jomo Kenyatta Intl.) (18.5 km / 11.5 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking

Room Amenities

Villa Rosa Kempinski offers 200 forms of accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries. This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Separate bedroom
  • Deep-soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Cafe Villa Rosa – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.

K Lounge – This bar serves breakfast and light fare.

Lucca – This theme restaurant specialises in Italian cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

88 – This restaurant specialises in Pan-Asian cuisine and only serves dinner. Reservations are required. Open selected days.

Tambourin – This theme restaurant specialises in Middle Eastern cuisine and serves dinner and light fare. Reservations are required. Open selected days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game viewing nearby
  • Game drive nearby
  • Safari nearby
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Kempinski The Spa has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a spa tub and a steam room.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 9
  • Thai massage
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 3:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Villa Rosa Kempinski

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service

Each guestroom is kept vacant for a minimum of 24 hours between bookings

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: KES 3200 per person (approximately)
  • Airport shuttle fee: KES 16000 per vehicle (roundtrip)
  • Early check-in fee: KES 10000 (subject to availability)
  • Late check-out fee: KES 10000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kempinski Villa
  • Kempinski Villa Rosa
  • Rosa Kempinski
  • Villa Kempinski
  • Villa Rosa Kempinski
  • Villa Rosa Kempinski Hotel
  • Villa Rosa Kempinski Hotel Nairobi
  • Villa Rosa Kempinski Nairobi
  • Villa Rosa Kempinski Hotel
  • Villa Rosa Kempinski Nairobi
  • Villa Rosa Kempinski Hotel Nairobi

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.