18 Mar 2020 by FUTABAYA
Good afternoon dear customer.We are really sorry for any inconvenience.We understand the situation.We did not got any messages and any mails including cancellation.If we got message in Expedia we will be more than happy to help you with free cancellation.We could not get any phone and messages from customer in our Expedia.We waited for you till midnight.We did not had any medium to contact you.We are really sorry for any inconvenience caused.We hope you will understand the situation.
WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. This 3-star Kusatsu hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Kusatsu Onsen Futabaya offers 14 air-conditioned accommodations with free toiletries and blackout curtains. Beds feature down duvets. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. This Kusatsu hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include a yukata (Japanese robe).
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.