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Quadruple Room, Non Smoking

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Economy Double Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Double Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Triple Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Kusatsu Onsen Futabaya. During your stay, you're just a quick walk from Yubatake. Enjoy features like free WiFi in public areas and free self-parking.

  • Free WiFi
  • Free self-parking
  • Services include luggage storage
  • On-site recreation includes downhill skiing
  • Steps from Yubatake and Jizo Hot Spring

Kusatsu Onsen Futabaya ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Kusatsu Onsen Futabaya

Everyone (1)
1 out of 5
Das war das einzige Hotel auf meiner 3 monatigen Asien-Reise, dass trotz Corona-Virus-Pandemie keine außerordentliche Stornierung oder auch nur Gutschrift für eine künftige Reservierung erlaubte. Der Ebookers-Kundendienst war tagelang nicht erreichbar (trotz jeweils einstündigem Warten an der Hotline aus dem Ausland, was viel Geld gekostet hat): Das Hotel bietet zudem weder email-Kommunikation über die Webseite noch über Ebookers und antwortet nicht auf mehrere Messages auf der Facebook-Seite. Insgesamt ein miserables Kundenservice angesichts der Coronavirus-Krise und definitiv die schlechtest Hotel-Erfahrung, die ich in meinem Leben je gemacht habe.

Posted by on 12 Mar 2020

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Comment from Hotel Management

18 Mar 2020 by FUTABAYA

Good afternoon dear customer.We are really sorry for any inconvenience.We understand the situation.We did not got any messages and any mails including cancellation.If we got message in Expedia we will be more than happy to help you with free cancellation.We could not get any phone and messages from customer in our Expedia.We waited for you till midnight.We did not had any medium to contact you.We are really sorry for any inconvenience caused.We hope you will understand the situation.

Property Features

WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. This 3-star Kusatsu hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Kusatsu Onsen Futabaya offers 14 air-conditioned accommodations with free toiletries and blackout curtains. Beds feature down duvets. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. This Kusatsu hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Fridge
  • Electric kettle
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Downhill skiing on site

Spa Services

Public bath/onsen services include a yukata (Japanese robe).

  • Yukata (Japanese robe)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Kusatsu Onsen Futabaya Inn
  • Onsen Futabaya Inn
  • Onsen Futabaya
  • Kusatsu Onsen Futabaya Hotel
  • Onsen Futabaya Hotel
  • Kusatsu Onsen Futabaya Hotel
  • Kusatsu Onsen Futabaya Kusatsu
  • Kusatsu Onsen Futabaya Hotel Kusatsu

You should know

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.