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Standard Room, Balcony, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Serena Mountain Lodge, you'll be within walking distance of Mount Kenya National Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This 3-star lodge has 42 rooms. All rooms offer free WiFi and balconies.

  • All rooms offer balconies, 24-hour room service and satellite TV
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes hiking/biking trails
  • 14 minutes on foot from Mount Kenya National Park
  • Local-area shuttle service available for a fee

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Spa services, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Serena Mountain Lodge. Self parking is free. This 3-star Nyeri lodge is smoke free.

  • 42 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Serena Mountain Lodge offers 42 forms of accommodation with complimentary bottles of water and coffee/tea makers. Rooms open to balconies or patios. Each accommodation is individually furnished. Satellite televisions are provided. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Serena Mountain Lodge has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Fishing on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.

  • Number of treatment rooms 1

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 6 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property is located in Mount Kenya National Park. The additional mandatory fee covers entrance to the national park.

The front desk at this property is open daily from 7:00 AM - 6:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 2 and younger are not allowed at this property. All guests older than 2 are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Additional fees: USD 52 per person, per night for adults and USD 26 per person, per night for children

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Serena Mountain Lodge Nyeri
  • Serena Mountain Nyeri
  • Serena Mountain
  • Serena Mountain Lodge Lodge
  • Serena Mountain Lodge Nyeri
  • Serena Mountain Lodge Lodge Nyeri

You should know

  • Children 2 years old and younger aren't allowed at this property.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.