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3.6 out of 5

"Good breakfast with lots of choices. Was able to request change of room with no problem. " More

By a verified traveller on Wed 23 Aug 2017

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Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£66* Per night/room 30 Aug - 31 Aug

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Junior suite with mezzanine

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

The sightseeing around Grand Hotel Europa gets high marks from our customers. During your stay, you're just a quick walk from Centro Direzionale. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy Italian cuisine while dining at La Falena
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests speak favourably about the bathrooms and the helpful staff
  • Just a 5-minute walk from Centro Direzionale and 8 minutes on foot from Piazza Giuseppe Garibaldi
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Grand Hotel Europa ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grand Hotel Europa

Everyone (3) Couples (4) Friends (1)
1 out of 5

Posted by on 8 Aug 2020

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Comment from Hotel Management

11 Aug 2020 by Simona

Dear Guest, thank you for your review! Best personal regards from Naples and come back soon to the Grand Hotel Europa: -)

4 out of 5

Nice hotel minutes from train station

Good breakfast with lots of choices. Was able to request change of room with no problem.

Posted by on 23 Aug 2017

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Comment from Hotel Management

30 Aug 2017 by Simona Chiapparelli - Sales Manager

Dear Guest, thank you for your so good review about your stay at the Grand Hotel Europa. We are really delighted to hear that your holiday was so pleasant...please feel free to consider our hotel as your neapolitan house! Awaiting for welcoming you to the Grand Hotel Europa again we thank you and we remain with our kindest regards from Naples

5 out of 5

Good location

The location is about 3 mins walk from the main station (which is kind of a dodgy area generally). Staff are friendly and helpful. Bathroom is clean and spotless. Only complaint is that there was quite a lot of dust balls underneath the bed when I accidentally moved my shoe underneath the bed.

Posted by on 10 Dec 2015

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3 out of 5
Ihan perushotelli jossa vanha-ajan havinaa ja tunnelmaa. Kaikki toimii ja henkilökunta auttaa tarvittaessa. Aseman lähellä mutta ns likaisella puolella.

Posted by on 31 Oct 2019

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Comment from Hotel Management

28 Nov 2019 by Simona

Dear Guest, thank you so much for your review on your stay! You underlined in a few words all most important aspects of our hospitality: friendliness, kindness, good food and very convenient location close to bus stops, undergrounds and main train station. Best personal regards from Naples:-)

4 out of 5
Hyvæ sijainti. Ahdas hissi ja sokkeloinen käytävistö

Posted by on 17 Oct 2019

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Comment from Hotel Management

28 Nov 2019 by Simona

Dear Guest, thank you for this so nice review on your stay in Naples at the Grand Hotel Europa! We really do hope to see you soon again to our hotel (next time don't miss the chance to try our delicious dinner at our restaurant :-)

3 out of 5

Rautatieaseman lähellä perushotelli

Pros: Hotelli oli lähellä rautatieasemaa ja muutenkin keskeisellä paikalla. Aamiainen oli vaatimaton, mutta riittävä.
Cons: Internetyhteys ei toimi kunnolla kuin aulassa. Huonekyltit käytävissä vievät vääriin paikkoihin. Aamiaisella voisi olla vaihtelua.
Hotelli oli tähtiensä (kolme) arvoinen lähellä rautatieasemaa. Palvelu oli perustasoa, ei kovin innokasta. Hotellilta oli helppo suunnistaa ympäri kaupunkia. Ympäristössä muutama hyvä ravintola. Aamiainen pysyi samana koko viikon.

Posted by , from Helsinki on 23 Oct 2017

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4 out of 5

Hotel near good connections of transportation

The Hotel was pleasing to look at, lots of the old architecture has remain and the furnishing and decorating suits the feel of the old times. Reception was very welcoming and spoke good english (with a slight accent of course) and they would very gladly show us around the map to all the tourist atractions. Our room was sizable enough for me and my brother. Lots of closet space for stuff to put in and a small fridge. AC worked nicely but was a little noisy at times (not as noisy as the traffic outside though). Bathroom was huge and had all the neccessities, plus a little washplace for your feet! The shower wall though, looked like it had lots of mold all over so it felt a little uneasy to shower. Breakfast was mainly paistries and fruit and drinks, and the same every day. Good though.

Posted by , from Finland on 2 Sep 2017

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Comment from Hotel Management

5 Sep 2017 by Simona Chiapparelli - Sales Manager

Dear Maju, thank you for your so nice review: our entire staff thanks you so much as congratulations of our guests are fundamental to us to improve our work everyday! Please feel free to consider Grand Hotel Europa as your neapolitan house each time you would like to come back to visit our wonderful magic city:-) Warmest regards from Naples

4 out of 5

Très bon séjour

Très bon hôtel pour un court séjour et idéalement situé à proximité de la gare.

Posted by on 8 Feb 2016

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4 out of 5

Praktisch für wenige Tage

Für einen längeren Aufenthalt würde ich das Hotel nicht buchen, aber für ein paar Tage Sightseeing-Urlaub ist es durch die gute Verkehrsanbindung gut geeignet. Ausstattung und Essen sind für die Preise recht gut. Vorteil der Lage des Hotels: Hauptbahnhof und Hauptbusstation von Neapel in unmittelbarer Nähe. Nachteil der Lage des Hotels: dreckiges, armes, heruntergekommenes und leider kriminelles Viertel. Vorsicht auf Handtaschen und Rucksäcke!

Posted by on 13 Oct 2015

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Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. A computer station is on site and WiFi is free in public spaces. There are 4 meeting rooms available. A library, tour or ticket assistance, and vending machine are also featured at the family-friendly Grand Hotel Europa. This 3-star Naples hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 4 levels
  • Built in 1900
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Fridge in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Naples Central Station (3.5 km / 2.1 mi)
  • Metro station: Piazza Garibaldi Station (0.3 km / 0.2 mi)

Room Amenities

Grand Hotel Europa offers 89 accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. 32-inch Flat-screen televisions come with digital channels. Bathrooms include baths or showers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Luxury bedding
  • Down blanket
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.

La Falena – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Weight limit: 22 lbs
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free: Maximum age 3
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 12 for adults and EUR 12 for children (approximately)
  • Late check-out fee: EUR 35.00 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Europa Grand
  • Europa Grand Hotel
  • Grand Europa Hotel
  • Grand Europa Naples
  • Grand Hotel Europa Naples
  • Hotel Grand Europa
  • Grand Hotel Europa Hotel
  • Grand Hotel Europa Naples
  • Grand Hotel Europa Hotel Naples

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.