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4.4 out of 5

"Had a lovely stay at this hotel, all the staff were fantastic would recommend " More

By a verified traveller on Wed 29 Nov 2017

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£129* Per night/room 31 May - 1 Jun

Deluxe Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max


Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Grand Hotel Santa Lucia. During your stay, you're just a quick walk from Castel dell'Ovo. Features include free WiFi in public areas, plus a restaurant and a fitness centre. Built in 1906, this 4-star hotel has 88 rooms over 6 floors. All rooms offer jetted baths and flat-screen TVs.

  • Air-conditioned rooms with jetted bathtubs, flat-screen TVs and room service (during limited hours)
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the comfortable guestrooms and the breakfast
  • Just a 5-minute walk from Lungomare Caracciolo and 6 minutes on foot from Castel dell'Ovo
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Grand Hotel Santa Lucia ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hotel Santa Lucia

Everyone (8) Couples (1) Family (1)
5 out of 5

Great hotel

Had a lovely stay at this hotel, all the staff were fantastic would recommend

Posted by , from Meols Wirral on 29 Nov 2017

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3 out of 5
Sehr unfreundliche ältere Dame mit Brille an der Reception! Ich hatte 2 Deluxe Zimmer gebucht und nur eines erhalten. Nach langem reden endlich dann das richtige 2. Zimmer erhalten. Frühstück war nicht 4 Stern.. ansonsten ok. werde es nicht mehr buchen.

Posted by , from Muttenz, Basellaänd on 7 Sep 2020

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5 out of 5

Posted by on 26 Oct 2019

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5 out of 5
Personnel accueillant chambre spacieuse et confortable

Posted by on 19 May 2019

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4 out of 5
Die Aussicht ist herrlich (haben mit Meersicht gebucht ) , das Personal freundlich ,Morgen essen top,was will man mehr

Posted by on 30 Apr 2019

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4 out of 5
Das hotel hat seine besten Jahren hinter sich. Nichtdestotrotz war es ok und die Lage kompensiert für alles. Es gab probleme bei Reservation, das hotel behauptete wir hatten nur Doppelzimmer obwohl es ein Deluxe zimmer war, nach 3 emails hin und her wurde es dann geklärt.

Posted by on 17 Dec 2018

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5 out of 5

Siisti ja hyvällä paikalla oleva hotelli Napolissa

Pros: Kauniisti sisustettu. Iso poreallas kylpyhuoneessa. Merimaisema.
Cons: Aamupalalle kurkkua, salaattia ja tomaatti viipaloituna.
Location: Hyvä kaupunginosa. Kiertoajelu kaupungissa. Laivareitit saarille.
Hyvä sijainti, linna ja kaunis merimaisema heti kadun toisella puolella, hyvät ruokaravintolat, kävelymatka ostoskaduille ja satamaan mistä laivayhteydet eri saarille,taxiasema vieressä.

Posted by on 26 Jul 2018

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5 out of 5
Sehr schöner Standort in Neapel Verkehrsberuhigt.Wunderbare Aussicht auf die Bucht von Neapel.

Posted by on 22 Apr 2018

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4 out of 5
It was clean and in a good place in naples, the stuff was also nice. All in all I personally think that the hotel is a little bit rough and oldschool, but it still is good..

Posted by on 13 Sep 2017

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4 out of 5

Hôtel remarquable

La situation de l'Hôtel est favorable pour qui veut aller au Teatro San Carlo ou Via Toledo. Le personnel est d'une extrême gentillesse pour vous rendre le séjour agréable, les chambres sont très bien tenues et extrêmement propres. Et surtout un accord de l'Hôtel avec le service des taxis permet de regagner l'aéroport avec la plus grand des facilités.

Posted by , from Genève on 20 Feb 2017

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About the Grand Hotel Santa Lucia

Location Via Partenope 46, Naples, NA 80121

Renovations + Closures

This property is closed from 14 December 2020 to 31 January 2021 (dates subject to change).

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi. Event space at this hotel measures 969 square feet (90 square metres) and includes conference centres. A fitness centre, tour or ticket assistance, and coffee/tea in common area are also featured at the business-friendly Grand Hotel Santa Lucia. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Naples hotel is smoke free.

  • 88 guestrooms or units
  • 6 levels
  • 969 sq ft of conference space
  • 90 sq. m of conference space
  • Built in 1906
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site


Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi


Valet parking (surcharge)


  • Airport: Naples International Airport (NAP) (16 km / 9.9 mi)
  • Train station: Montesanto Station (4 km / 2.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Grand Hotel Santa Lucia offers 88 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with pay-per-view films. Bathrooms include baths or showers with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, bidets and hairdryers. This Naples hotel provides wireless Internet access for a surcharge. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in July 2019.

  • Jetted bath
  • In-room dining (limited hours)
  • Flat-screen television
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Bidet
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.

Il Pavone – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 55 lbs
  • Food and water bowls are available


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Valet parking fee: EUR 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Santa Lucia
  • Grand Hotel Santa Lucia Naples
  • Grand Santa Lucia
  • Grand Santa Lucia Naples
  • Grand Hotel Naples
  • Grand Hotel Santa Lucia Hotel
  • Grand Hotel Santa Lucia Naples
  • Grand Hotel Santa Lucia Hotel Naples

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Grand Hotel Santa Lucia offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.