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"It has the drapes and the furniture of a great boutique hotel, but the service is not consistent enough to justify a top level rating. Service in the ... " More

By Molecule on Thu 12 Dec 2013

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Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£231* Per night/room 25 Oct - 26 Oct

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Presidential Suite (Graycliff)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Graycliff Hotel And Restaurant's good location gets good marks from our customers. During your stay, you're just a quick walk from Pirates of Nassau Museum. You'll find features such as free breakfast, free WiFi in public areas and free valet parking. Built in 1740, this 4-star resort has 20 rooms. Enjoy your stay with amenities like free WiFi and a jetted bathtub in each room.

  • Air-conditioned rooms with balconies or patios, pillowtop beds and jetted bathtubs
  • Free continental breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at Graycliff Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the restaurant and the pool
  • Steps from Heritage Museum of the Bahamas and Government House

Graycliff Hotel And Restaurant ratings based on 1 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Graycliff Hotel And Restaurant

Couples (1)
3 out of 5

Not quite a classic boutique hotel

It has the drapes and the furniture of a great boutique hotel, but the service is not consistent enough to justify a top level rating. Service in the dining room for dinner was excellent, but at breakfast we found it difficult to get tea made in the pot served with milk and sugar. Winston Churchill is supposed to have stayed here, have there been no English people since then? We were never offered enough butter for the quantity of toast we bought, we always had to ask for more and it was always quickly supplied; but I don't think you should have to ask for such basic items in a hotel charging over £250 a night (breakfast not included). We had two basins and a bath with shower in our bathroom, but we were given only one piece of soap for the week we stayed there. The staff were always friendly and courteous, just like most of the people living in Nassau, but a bit more training would deliver great results.

Posted by on 12 Dec 2013

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About the Graycliff Hotel And Restaurant

Location West Hill Street, Nassau, New Providence

Property Features

Graycliff Hotel And Restaurant offers its guests 2 the outdoor swimming pools and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Free breakfast is available daily. WiFi is free in public spaces. A library, a terrace, and tour or ticket assistance are also featured at the business-friendly Graycliff Hotel And Restaurant. Free self parking and valet parking are available. A complete renovation of Graycliff Hotel And Restaurant was completed in July 2020. Smoking is allowed in designated areas at this Victorian Nassau resort.

  • 20 guestrooms or units
  • 3 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1740
  • Continental breakfast (free)
  • Bar by the pool
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Nassau (NAS-Lynden Pindling Intl.) (15.9 km / 9.9 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Graycliff Hotel And Restaurant offers 20 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a jetted bath, bathrobes, slippers and designer toiletries. This Nassau resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Private balcony or patio
  • Pillowtop beds
  • Jetted tub
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Graycliff Restaurant – Overlooking the garden, this fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Humidor Churrascaria – Overlooking the garden, this steakhouse specialises in Brazilian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.

Giotto Pizzeria – On-site family restaurant.

Room service (during limited hours) is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 11:00 PM. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 95.0 per day.
  • Cots (infant beds) are available for USD 95.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Enhanced food service safety measures are in place. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 95.0 per day
  • Rollaway bed fee: USD 95.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Graycliff Hotel Restaurant
  • Graycliff Hotel
  • Graycliff Hotel Nassau
  • Graycliff Nassau
  • Hotel Graycliff
  • Graycliff Hotel Bahamas/Nassau
  • Graycliff Restaurant Nassau
  • Graycliff Hotel And Restaurant Resort
  • Graycliff Hotel And Restaurant Nassau
  • Graycliff Hotel And Restaurant Resort Nassau

You should know

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.