28 Jan 2020 by Hugo Perez
Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are not accepted.
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Sandals Royal Bahamian - ALL INCLUSIVE Couples Only is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Sandals Royal Bahamian - ALL INCLUSIVE Couples Only, you can cool off in one of the 7 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 10 restaurants on site. You can enjoy a drink at one of the bars, which include 8 bars/lounges, A beach bar, and A swim-up bar. Public spaces have free WiFi. This all-inclusive resort also offers outdoor tennis courts, a steam room and a fitness centre. Self parking is free. This 4.5-star Nassau resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Sandals Royal Bahamian - ALL INCLUSIVE Couples Only offers 404 forms of air-conditioned accommodation with iPod docking stations and minibars. 40-inch Smart televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Baccarat Restaurant – Overlooking the pool, this restaurant specialises in French cuisine and serves breakfast and dinner. Reservations are required.
Kimonos Restaurant – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Ristorante Casanova – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Open daily.
Spices Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Crystal Room – This restaurant specialises in international cuisine and only serves dinner. Open selected days.
24-hour room service is available.
7 the outdoor swimming pools are on site along with outdoor tennis courts and a sauna. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Red Lane Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 3:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property caters to couples, including same-sex couples.
Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property caters to couples.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.