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Apartamento Luxo Lateral Mar

Bed Count 1 King Bed Maximum Occupancy 2 Max
£106* Per night/room 2 Feb - 3 Feb

Suite Junior Vista Lateral Mar

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartamento Luxo Familia Lateral Mar

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Familia Prime Frente Mar

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Apartamento Prime Lateral Mar

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suíte Júnior Frente Mar

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Serhs Natal Grand Hotel & Resort's beach location gets good marks from our customers. During your stay, you're just a quick walk from Dunes Park. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Take a swim in the indoor and 3 outdoor pools or soak in the spa tub
  • Indulge with manicures and pedicures, body treatments or facials at the spa
  • Services include a free kids' club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the pool
  • Steps from Dunes Park and 9 minutes on foot from Natal Convention Center

Serhs Natal Grand Hotel & Resort ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Serhs Natal Grand Hotel & Resort

Everyone (2) Family (1)
5 out of 5

Posted by on 18 Oct 2021

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5 out of 5
Hotel liegt direkt an schönem Strand. Leider gibt es am Strand viel Plastik und auch im Hotel ist viel Plastik im Spiel. Essen im Buffet-Restaurant ist mittelmässig. Weniger Gerichte, dafür bessere Qualität wäre angesagt. Insgesamt recht gut, aber nicht 5-Sterne-Niveau.

Posted by on 11 Oct 2021

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Comment from Hotel Management

13 Oct 2021 by Qualidade Serhs Natal

Olá, sr. Michael! É com satisfação que recebemos sua avaliação. Esperamos recebê-lo novamente em breve.

4 out of 5

Posted by on 24 Jan 2020

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Comment from Hotel Management

28 Jan 2020 by Qualidade/SERHS Hotels

Olá, É com satisfação que recebemos sua avaliação e agradecemos o tempo dedicado em fazê-la. Esperamos recebê-lo novamente, volte sempre!

All-inclusive Details

All-inclusive room rates at Serhs Natal Grand Hotel & Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Serhs Natal Grand Hotel & Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with complimentary cabanas. At Serhs Natal Grand Hotel & Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Art Deco resort also offers a free kid's club, a children's pool and a hot tub. Free self parking is available. Smoking is allowed in designated areas at this 5-star Natal resort.

  • 396 guestrooms or units
  • 7 levels
  • 5 dining venues
  • Built in 2005
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Serhs Natal Grand Hotel & Resort offers 396 accommodations with a safe. Rooms open to balconies. This individually decorated accommodation has separate sitting areas and includes desks. This Natal resort provides complimentary wireless Internet access. Bathrooms include a shower. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Sitting area
  • In-room dining (24 hours)
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Safe
  • Desk
  • Climate control
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

Potiguar – This restaurant serves breakfast, lunch and dinner.

Marenostrum – This restaurant specialises in seafood and only serves dinner.

Tapiro Grill – This steakhouse serves lunch and dinner.

Renato Romagnoni – This restaurant only serves dinner.

Jangada – This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Volleyball on site
  • Fitness classes on site

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 3
  • Minimum age to access spa is 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: BRL 4 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hotel Serhs
  • Natal Grand Hotel
  • Serhs
  • Serhs Grand
  • Serhs Grand Hotel
  • Serhs Hotel
  • Serhs Natal Grand
  • Serhs Natal Grand Hotel
  • Serhs Grand Natal
  • Serhs Natal Grand Hotel Brazil
  • Serhs Natal Grand Hotel Resort
  • Serhs Grand Hotel Resort
  • Serhs Natal Grand
  • Serhs Grand
  • Resort Serhs Natal Grand Hotel & Resort Natal
  • Natal Serhs Natal Grand Hotel & Resort Resort
  • Resort Serhs Natal Grand Hotel & Resort
  • Serhs Natal Grand Hotel & Resort Natal
  • Serhs Natal Grand Hotel
  • Serhs Natal & Resort Natal
  • Serhs Natal Grand Hotel & Resort Natal
  • Serhs Natal Grand Hotel & Resort Resort
  • Serhs Natal Grand Hotel & Resort Resort Natal

You should know

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.