12 Feb 2018 by Grand Lido Negril
Dear Trev, Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us. It saddens us that we were unable to exceed your expectations this trip. Please accept our humblest apology for the inconsistent butler service and maintenance issues you encountered - this is certainly not the typical guest experience. Your concerns were noted and shared with the management team for further review. It is our sincerest hope that you will grant us the opportunity of serving you to a future experience which will surpass your last. Regards, Courtney Miller General Manager
29 Nov 2019 by Management Team
Dear Valued Guest, Thank you for choosing our resort for your recent vacation and taking the time to share your feedback with us. We hope that you grant us another opportunity to host you again so that we can deliver an experience that will surpass your last. Regards, Grand Lido Negril Management Team.
This property is undergoing renovations from 7 September 2023 to 20 November 2023 (completion date subject to change).
During renovations, the property will make every effort to minimise noise and disturbance.
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorised water sports are included.
Land activities
Entertainment
Not included
Grand Lido Negril Au-Naturel, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply step outside to unwind on the property's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Lido Negril Au-Naturel, An Autograph Collection All-Inclusive Resort - Adults Only such as the outdoor pool and a fitness centre. Free breakfast is served, and guests can also enjoy a free manager's reception. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. This all-inclusive property also offers a garden and a terrace. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Negril property.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Grand Lido Negril Au-Naturel, An Autograph Collection All-Inclusive Resort - Adults Only offers 26 accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a jetted bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free full breakfast. The property hosts a free manager's reception daily.
Gourmet Marche – This buffet restaurant specialises in international cuisine and serves lunch and dinner.
Dorado Seafood and Grill – This restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Hunter Steakhouse – This steakhouse specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Zen – This restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Grazi Italian Trattoria – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
Recreational amenities at the property include a private beach, an outdoor pool and a fitness centre.
The Royal Spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
