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Junior Suite, Garden View (B2C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Oceanfront (L)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Ocean View (E)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Oceanfront (E)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Ocean View (B2C-US)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Ocean View (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they enjoy RIU Palace Tropical Bay All Inclusive's beach location. During your stay, you're just a quick walk from Bloody Bay Beach. Features include free breakfast, free WiFi in public areas and free self-parking. This 4.5-star resort has 452 rooms over 2 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, separate sitting areas and 24-hour room service
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 5 restaurants, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Treat yourself to hot stone massages, reflexology or body treatments at Renova Spa
  • Services include free supervised kids' activities, dry cleaning/laundry and concierge services
  • On-site recreation includes 2 outdoor tennis courts, a health club and a sauna
  • Guests speak favourably about the location and the beach
  • Steps from Bloody Bay Beach and a 2-minute drive from Seven Mile Beach

RIU Palace Tropical Bay All Inclusive ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for RIU Palace Tropical Bay All Inclusive

Everyone (1)
4 out of 5

Great all-inclusive right on the beach

Pros: entertainment, music, beach
Cons: bread
Our 9 days vacation at the riu palace in Negril was great!! The entertainement team was awesome, food was good, loved the music and enjoyed the drinks. however some of the workers weren't always too friendly.. buuuut it didn't mess up our stay out there :D

Posted by on 21 Sep 2017

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About the RIU Palace Tropical Bay All Inclusive

Location Norman Manley Boulevard, Negril, Westmoreland

Renovations + Closures

This property is closed from 14 January 2020 to 15 February 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
  • Dining and beverage availability is limited at one or more venues

Activities and facilities/equipment
Water activities

  • Kayaking
  • Sailing
  • Snorkelling
  • Snorkelling excursions
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances

Not included

  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Off-site tours

  • Kayaking included
  • Access to on-site clubs included
  • Sailing included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Snorkelling excursions included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Wireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Football included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Off-site tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Dancing classes/lessons included
  • On-site entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for bottled wine
  • On-site live performances included
  • Snorkelling included

Property Features

RIU Palace Tropical Bay All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. RIU Palace Tropical Bay All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A swim-up bar. Free breakfast is served daily. Public spaces have free WiFi. A kids' pool, a hot tub, and a sauna are also featured at the luxury RIU Palace Tropical Bay All Inclusive. Self parking is free. A complete renovation of RIU Palace Tropical Bay All Inclusive was completed in October 2018. This 4.5-star Negril property is smoke free.

  • 452 guestrooms or units
  • 2 levels
  • 8 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (71.2 km / 44.2 mi)
  • Parking: Free self parking

Room Amenities

RIU Palace Tropical Bay All Inclusive offers 452 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. Plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Coffee maker
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.

RIU Palace Tropical Bay All Inclusive has 5 restaurants on site.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Playground on site
  • Golfing nearby
  • Fitness classes on site
  • Sailing on site
  • Scuba diving on site
  • Volleyball on site
  • Kayaking on site
  • Waterskiing on site
  • Personal motorised watercraft on site
  • Windsurfing on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at RIU Palace Tropical Bay All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica) and Covid-19 Health Protocol (RIU) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines COVID-19 Health Protocol (Jamaica)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner

Hotel Names

  • Riu Palace Tropical
  • Riu Palace Tropical Bay
  • Riu Palace Tropical Bay All Inclusive
  • Riu Palace Tropical Bay All Inclusive Negril
  • Riu Palace Tropical Bay Negril
  • Riu Tropical
  • Riu Tropical Bay
  • Riu Tropical Bay Palace
  • Riu Tropical Palace Bay
  • Tropical Bay
  • Riu Tropical Inclusive Negril
  • RIU Palace Tropical Bay All Inclusive Negril
  • RIU Palace Tropical Bay All Inclusive All-inclusive property

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.