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Hotel Touring au Lac

3-star property
Place Numa-Droz 1, Neuchatel, NE 020 3788 4841
Choose Dates
4.1 out of 5
Very good!
See all 53 ebookers Reviews

"Very beautiful hotel at a very great location, clean room with AC, comfy bed and friendly staff, definitely recommend it guys. " More

By a verified traveller on Thu 11 Aug 2022

Points Of Interest

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Double city side

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£130* Per night/room 7 May - 8 May

Single harbor side

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family room Harbor side

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Double harbor side

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single city side

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Queen Confort superior city side

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Touring au Lac, you're just a quick walk from Lac de Neuchatel. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and a shared microwave
  • Steps from Lac de Neuchatel and Trans Swiss Trail
  • Pets welcome for a fee

Hotel Touring au Lac ratings based on 53 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Touring au Lac

Everyone (29) Business (1) Couples (13) Family (4)
5 out of 5
Very beautiful hotel at a very great location, clean room with AC, comfy bed and friendly staff, definitely recommend it guys.

Posted by on 11 Aug 2022

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Comment from Hotel Management

7 Sep 2022 by carole

Many thanks for your stay, it was a pleasure to welcome you to Neuchâtel the 3-Lake-Region.We are looking forward to your next visit

3 out of 5
What I liked : friendly Staff, Good Location (at the lake) What I didn't like : old building

Posted by on 4 Nov 2019

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4 out of 5

Posted by on 23 Apr 2019

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5 out of 5
Einfach, sauber, ruhig

Posted by on 9 Dec 2023

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5 out of 5

Posted by on 29 Nov 2023

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4 out of 5
It’s ok

Posted by on 9 Sep 2023

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5 out of 5
Sauber ordentlich

Posted by on 9 Aug 2023

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4 out of 5
Wir waren nur 1 Nacht

Posted by on 31 May 2023

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5 out of 5

Posted by on 8 May 2023

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4 out of 5
Zentrale Lage am Hafen

Posted by on 8 May 2023

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Comment from Hotel Management

8 May 2023 by carole

Bonjour YvonneBesten Dank für Ihr Feedback.Wir würden uns sehr freuen Sie erneut im Hotel Touring au lac in Neuchâtel begrüßen zu dürfen.Das Hôtel Touring au Lac -Team

About the Hotel Touring au Lac

Location Place Numa-Droz 1, Neuchatel, NE 2000

Renovations + Closures

The property is closed between 22 September and 25 September.

Property Features

Hotel Touring au Lac offers its guests multilingual staff, ski equipment storage, and dry cleaning/laundry services. Public spaces have free WiFi. Hotel Touring au Lac also features a lift, a microwave in a common area, and a fridge in a common area. This 3-star Neuchatel hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Neuchatel (QNC-Neuchatel Train Station) (1 km / 0.6 mi)

Room Amenities

Hotel Touring au Lac offers 50 accommodations with a safe and a hairdryer. This Neuchatel hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a combined bath/shower unit.

  • In-room dining
  • Television
  • Combined shower/bath
  • Hairdryer
  • Safe
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.

Room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 30.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 10 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 9:00 PM
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 18.00 to 18.00 per person
  • Pet fee: CHF 10 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Touring au Lac
  • Hotel Touring au Lac Neuchatel
  • Touring au Lac
  • Touring au Lac Hotel
  • Touring au Lac Neuchatel
  • Hotel Touring au Lac Hotel
  • Hotel Touring au Lac Neuchatel
  • Hotel Touring au Lac Hotel Neuchatel

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.