4.2 out of 5

"Hotel was beyond everything we were expecting- trendy ascetic with brilliant food options. My favourtie part was how even in a small room, the bathroo ... " More

By a verified traveller on Mon 09 Apr 2018

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Hotel Description

Ace Hotel New York puts you in the heart of New York, within just a 10-minute stroll of popular attractions like Macy's and Empire State Building. Highlights at this hotel include 2 restaurants, 3 bars/lounges, and a 24-hour fitness centre.

All 280 individually decorated rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, MP3 docks, and safes. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and designer toiletries. Hairdryers, phones, and irons/ironing boards are also available.

The restaurant, The Breslin, is open for breakfast, brunch, lunch, and dinner. Added amenities include free WiFi in public areas and a coffee shop/café. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 4-star Midtown hotel include Penn Station and New York Public Library.

Mini Room One Full Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Small Room One Full Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Medium Room One Full Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Large Room One King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Loft Suite One King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ace Hotel New York ratings based on 33 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0
5 out of 5
Hotel was beyond everything we were expecting- trendy ascetic with brilliant food options. My favourtie part was how even in a small room, the bathroom was larger then any hotel I’ve stayed at in the city & the bedroom was a great space with an extremely comfortable bed. Great location & overall a brilliant experience

Posted by on 9 Apr 2018

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Comment from Hotel Management

13 Apr 2018 by Alex P.

Hello! We are so glad to hear you enjoyed your stay! While Manhattan architecture can sometimes be a challenge we do our best to make the most of our space. Hope to see you again soon! Best, Alex and the Staff of Ace Hotel New York

4 out of 5

Week enders

Very very noisy heater. Very good location. NY hipsters home. Gentle staff. Long line in the coffee shop in the morning. Small bathroom.

Posted by on 30 Mar 2016

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5 out of 5

Ace - it's in the name!

This hotel seriously rocks. Everything about the hotel is ACE: The staff, ambiance, design, décor, attention to detail, ethos, comfort, location, coffee - I could go on ! You owe it to yourself...........make the booking - what are you waiting for?

Posted by on 26 Mar 2015

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5 out of 5

Saving for my next trip

This is my third time at this hotel and it does not disappoint. Manhattan is ideally located to getting around New York and the hotel is just round the corner from The Empire State Building Stumptown has the best coffee I have ever tasted and the cakes are good too. Have not yet made it to the gym but it looks OK Lots of good places to eat in walking distance: Sweet Greens, Wholefoods, Dig Inn

Posted by on 12 Jan 2015

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2 out of 5

Place for hipsters

Booked Ace NYC on basis of family member's experience of Ace Palm Springs. NYC isn't in same league. Problem is the hotel tries so hard to be a cool hangout for "hipsters", it forgets to be a hotel and paying overnight guests are a low priority. We arrived about 4pm on Friday. Lobby seating was full of people surfing on Macbooks. We just needed somewhere to sit for a coffee and a sandwich, but there was nowhere. The coffee shop was crowded and freezing cold because of people coming in from outside, the sandwich shop is only accessible from the street and has no seating. Took sandwiches back to hotel, but weren't allowed to eat them in the bar/restaurant area, despite the shop being listed as one of the hotel's amenities. The Mini rooms are spartan and tired, with a very strange theme, like a futuristic prison cell with 1960s pine furniture. Bathroom suffered from icy draught from ill-fitting windows, shower and bath tap came on together, outlet was slow, so bath filled with water. Shower was lukewarm, though basin water was hot. The room had a kettle and some random packs of tea, but no coffee, sugar or milk. Positives, most staff were helpful, breakfasts were excellent, beds were comfortable. My recommendation to the hotel would be to create a space exclusive to overnight guests, maybe on an upper floor, where they can sit, get a coffee or other drink and light meals or sandwiches. That alone would have improved my first impression by 100%. And freshen up the decor and furniture in the rooms, it's not like they're cheap.

Posted by on 4 Mar 2014

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5 out of 5

Hidden Gem tucked away in the flatiron district

Could not fault this Hotel at all. Laid back trendy boutique Hotel The Breslin serves the best coffee I have ever had and the queue is worth the wait. Staff go out of their way to help make your stay a great experience. The beds are really comfortable and did not want to leave !

Posted by on 6 Jan 2014

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5 out of 5

Unexpectedly brilliant

Wasn't sure what to expect but from the moment I arrived I was blown away. Funky staff, great style, great service and a great location... Will definitely be back.

Posted by on 24 Jun 2013

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4 out of 5

cosy (small) and chic

I would recommend this place. Nice bar, relaxing dimly lit lobby area and staff seemed eager to help/assist. Location is as central manhatten as you can get. Only draw back was that my room was a bit small - not much space, but I think this is normal for NYC.

Posted by on 30 Nov 2011

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5 out of 5

Gute gelegenes Hotel

Ich fühlte mich sehr wohl in diesem Hotel. Das Zimmer war gross genug für mich alleine. Die Lobby des Hotels ist sehr belebt und es gab am Abend jeweils Musik. Dies allerdings ziemlich laut.

Posted by on 13 May 2015

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2 out of 5

Ei niin onnistunut hotellivalinta

Hotelli on sijainniltaan hyvä ja henkilökunta oli ystävällistä. Mutta jouduimme kesken loman vaihtamaan huonetta, koska ilmastointi/lämmityslaite ei toiminut ja huoneen lämpötila oli n. +15 astetta. Saimme vaihdossa ns. paremman huoneen, jossa ei sitten tallelokero toiminut. Myöskään hotellin mainostama ilmainen wi-fi ei toiminut. Henkilökunta syytti iPhonen palomuuria (jonka joku hotellin it-henkilö olisi voinut kuulemma ohittaa). Kumma kyllä wi-fi toimi muualla, esim. Macy´s:llä. Hotellin huoneissa kylpyhuoneet tosi kylmiä, koska niissä ei ole lainkaan pattereita/lämmitystä ja suihkusta tuli lämmintä vettä, kun jaksoi tarpeeksi kauan odotella. Hotellin ala-aula erittäin meluinen, ilmeisesti suosittu kohtaamispaikka, jossa dj soitti musiikkia iltaisin. Hotellin concierge -palvelua ei kannata käyttää! Jääkiekko-ottelun liput sitä kautta hankittuna yli tuplahintaiset verrattuna siihen hintaan, mikä lipussa luki.

Posted by on 12 Jan 2015

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Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Ace Hotel New York. The hotel can provide concierge services and wedding services. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 280 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 3 bars or lounges
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (27.1 km / 16.8 mi)
  • Train station: New York W 32nd St. Station (0.4 km / 0.3 mi)
  • Metro station: 28 St. Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ace Hotel New York offers 280 forms of air-conditioned accommodation with MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a bath and shower, a complimentary bathrobe, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

The Breslin – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.

John Dory Oyster House – This restaurant serves brunch, lunch and dinner. Happy hour is offered.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 48.99 per night.


  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • 24-hour check-in


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD10.00 and USD50.00 per person (approximately)
  • Self-parking fee: USD65.00 per day
  • Pet fee: USD25.00 per pet, per day
  • Rollaway bed fee: USD48.99 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ace Hotel New York
  • Ace Hotel
  • Ace New York
  • Ace Hotel New York City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).