4.3 out of 5

"Convenient rooms. Staff need customer service development. " More

By a verified traveller on Sat 19 May 2018

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Hotel Description

Our customers tell us that they enjoy the nightlife around Arlo NoMad. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus 3 bars and a restaurant. Built in 2016, this 4-star hotel has 249 rooms over 31 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, fridges and premium bedding
  • Free WiFi
  • Enjoy Italian cuisine while dining at Massoni
  • Breakfast is offered for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests praise the central location for its nightlife and sightseeing
  • Just a 5-minute walk from Empire State Building and 7 minutes on foot from Madison Square Park

Room, 1 Queen Bed (Urban)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£113 per night

Room, 1 King Bed (City)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room (Bunk)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, Accessible

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed (City)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Arlo NoMad ratings based on 22 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arlo NoMad

Everyone (20)
1 out of 5
Nothing to like. Dirty rooms, slow elevators and unfriendly staff

Posted by on 25 May 2019

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5 out of 5

Posted by on 24 Dec 2018

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Comment from Hotel Management

25 Dec 2018 by Carly

Hello there, Thanks for leaving a review! We're so glad you enjoyed your time with Arlo and look forward to welcoming you back in the future! Warm regards, Carly Carly Antonioli Assistant Front Office Manager

5 out of 5
Nice hotel, would have preferred a more discreet bathroom, maybe with a proper door rather than a sliding frosted one. Staff were lovely and friendly and we loved the digital detox highly recommend!

Posted by on 7 Dec 2018

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Comment from Hotel Management

12 Dec 2018 by Amil Deljanin | Director of Front Office

Thank you for your review! I'm glad to hear that our staff was friendly and welcoming, that's exactly how we want them to make our guests feel! I'm sorry that the bathroom layout was not to your liking. Your comments are totally fair and understandable. Many hotels in New York use a similar bathroom design to help save space since space is so limited in New York! We have taken comments like this into account when designing new Arlo Hotels and we will eliminate the open bathroom concept from all future Arlo hotels. Thanks again for the review. We hope to welcome you back to Arlo Hotels in the future!

5 out of 5
A brilliant hotel with friendly staff ideally situated just off 5th Avenue. The location is perfect for all the sightseeing and shopping in New York and I would highly recommend staying there. Top class hotel with very friendly polite staff which made our trip even more enjoyable.

Posted by , from Hartlepool, UK on 26 Nov 2018

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Comment from Hotel Management

19 Dec 2018 by Carly

Hello Kevin, Thank you for taking the time to share your review! We are thrilled to hear you enjoyed your stay and especially appreciated Arlo's fantastic location and friendly people. We hope to welcome you back soon! Warm regards, Carly Carly Antonioli Assistant Front Office Manager

5 out of 5
Fantastic! Great hotel and great staff. Would happily come back again

Posted by on 10 Oct 2018

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3 out of 5

Good location. Small rooms. Nice decor.

Convenient rooms. Staff need customer service development.

Posted by on 19 May 2018

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Comment from Hotel Management

5 Aug 2018 by The Front Desk Team

Hello there, thank you for sharing your feedback. We are glad to hear there so many positive aspects to your trip and would love to welcome you back to prove our improvements.

4 out of 5

Great location and rooftop (in season) but small r

Great value hotel in the middle of Manhattan. Lots of nice restaurants and bars in the neighbourhood and fantastic rooftop in season but no gym and very small rooms.

Posted by , from London on 24 Feb 2018

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Comment from Hotel Management

21 Mar 2018 by Maggie

Thank you so much for providing your feedback. We'd love to welcome you in rooftop season. While we affiliate with New York Sports Club for a local gym accommodation, we will host rooftop yoga come spring!

3 out of 5

Hotel was ok not what I was expecting

The hotel overall was pleasant . The room was very small which was still again ok . The view wasn't so great for which I had paid extra and was looking into a brick wall with minimal views on the opposite side. There wasn't any room service menu .The staff were very sweet .

Posted by , from NY on 20 Apr 2017

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5 out of 5

Posted by on 31 Mar 2019

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Comment from Hotel Management

31 Mar 2019 by Jeanell

Thank you so much for your awesome feedback!

4 out of 5

Posted by on 25 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Carly

Thanks for your review, Arlo would love to welcome you back soon!

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. A rooftop terrace, a library, and tour or ticket assistance are also featured at the boutique Arlo NoMad. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 1 building
  • 249 guestrooms or units
  • 31 levels
  • 3 bars or lounges
  • 3 conference rooms
  • Built in 2016
  • Dining venue
  • Coffee shop
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (14.6 km / 9.1 mi)
  • Train station: New York W 32nd St. Station (0.5 km / 0.3 mi)
  • Metro station: 33 St. Station (Park Av. S) (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Arlo NoMad offers 249 forms of air-conditioned accommodation with a safe and free toiletries. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower. This New York hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Massoni – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

BARlo – On-site bar. Open daily.

The Heights – On-site rooftop bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

  • Free bicycles on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 31.57 per accommodation, per night.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 35.00 per person (approximately)
  • Valet parking fee: USD 55.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tommie Nomad Hotel New York
  • Tommie Nomad Hotel
  • Tommie Nomad New York
  • Arlo Nomad Hotel New York
  • Arlo Nomad Hotel
  • Arlo Nomad New York