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4.2 out of 5

"The location of this hotel is fab! You are pretty much withing walking distance of all the tourist attractions. Not to mention you'll have an amazing ... " More

By a verified traveller on Fri 06 Dec 2019

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Hotel Description

Our customers tell us they can't get enough of Arlo NoMad's great location. During your stay, you're just a quick walk from 5th Avenue. Features include free WiFi in public areas, plus 3 bars and a restaurant. Built in 2016, this 4-star hotel has 249 rooms over 31 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, fridges and premium bedding
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Lamalo
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests speak favourably about the helpful staff and the proximity to public transport
  • Just a 5-minute walk from Empire State Building and 7 minutes on foot from Madison Square Park

Room (Bunk)

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£75* Per night/room 23 Feb - 24 Feb

Room, 1 King Bed (City)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed (Urban)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed (City)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Arlo NoMad ratings based on 30 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Arlo NoMad

Everyone (24) Couples (1)
5 out of 5
The location of this hotel is fab! You are pretty much withing walking distance of all the tourist attractions. Not to mention you'll have an amazing view of Empire State Building (check out the roof top bar for the best pics!). If you ask for a Sky view room or City view room, you'll get those advertised rooms with the great views. The security in the hotel is great as you can't get anywhere without your hotel room key. The room was compact but pleasantly roomier than I think some people give it credit for. The shower and toilet are together behind a frosted glass wall so you will have to come out from the frosted sliding door to wash your hands after going to the bathroom. The room has USB plug sockets which is great for charging phones without the need of a US converter plug! They also provided a powerful hairdryer (yes, powerful enough for even frizzy hair!) and a steamer for those not wanting to wear suitcase creases.. Bed is really comfortable, as are the towels provided (another bonus and saving on luggage weight). There's a coffee shop just in the lobby to start the day the right way and free umbrellas to use for those blustery rainy New York days. On our last day, we checked out early and left our bags at the hotel to continue adventuring until we had to leave for JFK airport, which is about a 40 minute yellow cab away, and the hotel called the cab for us to make everything effortless. Would i stay again? In a heartbeat!

Posted by on 6 Dec 2019

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Comment from Hotel Management

6 Dec 2019 by Grace Z.

Hello Emma! Thank you so much for taking a moment to leave a review in regards to your most recent stay here at Arlo NoMad. Here at Arlo we pride ourselves on the service we provide to all of our guests, and I am pleased to see you had a wonderful stay! We hope to see you again soon! Best

3 out of 5
Most reviews one reads for this hotel are excellent. However, the reality is not as described. Rooms are really small and not at all comfortable. Almost not fit for purpose. Noise from the elevators kept waking us each night too. My description would be its a very ordinary budget hotel, bordering on a hostel in style.

Posted by on 26 Nov 2019

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Comment from Hotel Management

26 Nov 2019 by Benjamin

Hi there, Thank you for taking the time to write your review and share your experience with us. We know that we are not for everyone, but thank you for giving us a chance. Should you believe in second chances, we would love to host you again. Warmly, - Benjamin Sebring | Director of Front Office

5 out of 5

Posted by on 9 Nov 2019

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Comment from Hotel Management

10 Nov 2019 by Grace Z.

Hello there! Thank you for taking a moment to fill out a review in regards to your most recent stay at Arlo NoMad! Here at Arlo we pride ourselves on the service we provide here, and I am pleased to see you enjoyed your stay here. I do hope the next time you plan a trip to the city you stay with us! Best,

1 out of 5
Nothing to like. Dirty rooms, slow elevators and unfriendly staff

Posted by on 25 May 2019

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Comment from Hotel Management

27 May 2019 by Maggie Houston

We'd certainly like to connect with you directly to understand some of the challenges with your recent visit. While we are unable to share contact details via this review platform, please contact us directly via any of the communication methods on our website. We do hope to hear from you as we'd love to leave you with a better take away from your time in New York.

5 out of 5

Posted by on 24 Dec 2018

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Comment from Hotel Management

25 Dec 2018 by Carly

Hello there, Thanks for leaving a review! We're so glad you enjoyed your time with Arlo and look forward to welcoming you back in the future! Warm regards, Carly Carly Antonioli Assistant Front Office Manager

5 out of 5
Nice hotel, would have preferred a more discreet bathroom, maybe with a proper door rather than a sliding frosted one. Staff were lovely and friendly and we loved the digital detox highly recommend!

Posted by on 7 Dec 2018

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Comment from Hotel Management

12 Dec 2018 by Amil Deljanin | Director of Front Office

Thank you for your review! I'm glad to hear that our staff was friendly and welcoming, that's exactly how we want them to make our guests feel! I'm sorry that the bathroom layout was not to your liking. Your comments are totally fair and understandable. Many hotels in New York use a similar bathroom design to help save space since space is so limited in New York! We have taken comments like this into account when designing new Arlo Hotels and we will eliminate the open bathroom concept from all future Arlo hotels. Thanks again for the review. We hope to welcome you back to Arlo Hotels in the future!

5 out of 5
A brilliant hotel with friendly staff ideally situated just off 5th Avenue. The location is perfect for all the sightseeing and shopping in New York and I would highly recommend staying there. Top class hotel with very friendly polite staff which made our trip even more enjoyable.

Posted by , from Hartlepool, UK on 26 Nov 2018

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Comment from Hotel Management

19 Dec 2018 by Carly

Hello Kevin, Thank you for taking the time to share your review! We are thrilled to hear you enjoyed your stay and especially appreciated Arlo's fantastic location and friendly people. We hope to welcome you back soon! Warm regards, Carly Carly Antonioli Assistant Front Office Manager

5 out of 5
Fantastic! Great hotel and great staff. Would happily come back again

Posted by on 10 Oct 2018

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3 out of 5

Good location. Small rooms. Nice decor.

Convenient rooms. Staff need customer service development.

Posted by on 19 May 2018

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Comment from Hotel Management

5 Aug 2018 by The Front Desk Team

Hello there, thank you for sharing your feedback. We are glad to hear there so many positive aspects to your trip and would love to welcome you back to prove our improvements.

4 out of 5

Great location and rooftop (in season) but small r

Great value hotel in the middle of Manhattan. Lots of nice restaurants and bars in the neighbourhood and fantastic rooftop in season but no gym and very small rooms.

Posted by , from London on 24 Feb 2018

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Comment from Hotel Management

21 Mar 2018 by Maggie

Thank you so much for providing your feedback. We'd love to welcome you in rooftop season. While we affiliate with New York Sports Club for a local gym accommodation, we will host rooftop yoga come spring!

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A business centre and meeting rooms are available. WiFi is free in public spaces. A rooftop terrace, a library, and tour or ticket assistance are also featured at the boutique Arlo NoMad. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 1 building
  • 249 guestrooms or units
  • 31 levels
  • 3 bars or lounges
  • 3 conference rooms
  • Built in 2016
  • Dining venue
  • Coffee shop
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (14.6 km / 9.1 mi)
  • Train station: New York W 32nd St. Station (0.5 km / 0.3 mi)
  • Metro station: 33 St. Station (Park Av. S) (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Arlo NoMad offers 249 forms of air-conditioned accommodation with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.

Lamalo – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

BARlo – On-site bar. Open daily.

Arlo Roof Top – On-site rooftop bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

  • Free bicycles on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 24.00 for adults and USD 24.00 for children (approximately)
  • Valet parking fee: USD 65 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arlo Nomad Hotel New York
  • Arlo Nomad Hotel
  • Arlo Nomad New York
  • Arlo NoMad Hotel
  • Arlo NoMad New York
  • Arlo NoMad Hotel New York
url importing https://www.ebookers.com/New-York-Hotels-Arlo-NoMad.h12521969-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.