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"the only thing is internet charges ,otherwise all good. once you understood the metro it was all good " More

By ronald s. on Tue 08 Mar 2016

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Hotel Description

Our customers tell us that they enjoy the public transport around Bentley Hotel. During your stay, you're just a quick walk from Memorial Sloan-Kettering Cancer Center. You'll find features such as free WiFi in public areas, plus a 24-hour fitness centre and a bar. This 4-star hotel has 197 rooms over 21 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Breakfast is offered for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the proximity to the airport and the central location
  • Within a 15-minute walk of Memorial Sloan-Kettering Cancer Center and Roosevelt Island
  • Cats and dogs welcome for a fee (restrictions apply)

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£137* Per night/room 18 Nov - 19 Nov

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bentley Hotel ratings based on 29 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Bentley Hotel

Everyone (1) Couples (15) Family (6) Friends (5) Other (1)
2 out of 5
The room.was large and high up so could see a wrap around view

Posted by on 6 Sep 2019

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Comment from Hotel Management

6 Sep 2019 by Joseph M.

Thank you for your review. We are sorry to hear that your stay with us was less than satisfactory. Please rest assured that we will address the issues that you have brought to our attention and we hope to be afforded an opportunity to better serve you in the future.

5 out of 5

good

the only thing is internet charges ,otherwise all good. once you understood the metro it was all good

Posted by on 8 Mar 2016

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5 out of 5

Lovely hotel *****

Lovely hotel, great location, brilliant service a great base for a weekend break to New York. Would highly recommend this hotel.

Posted by on 3 Jun 2015

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2 out of 5

Disappointed

Small room with hardly any space for our cases. Noisy air conditioning unit. Constant noise from the street day and night. Poor bathroom, our shower always soaked the floor. Poor elevator service. Ridiculously expensive WiFi for a New York hotel. No complimentary services, not even a kettle. Misleading bottle of water on the dresser. Looked as if it was free, but it was actually $10!!!!! Mini bar prices ridiculous. Analogue TV in the room which initially did not work and even after it was fixed only had a very limited number of channels. Furniture looked rather dilapidated. Very helpful staff though!

Posted by on 17 Apr 2015

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3 out of 5

An average stay

My friend and I visited NYC for a 4 days short break to take in all the sights and a Broadway show. The hotel classed itself as a boutique hotel, which I have stayed in before but not like this one. It looked and felt tired, in desperate need of updating. The air con unit in our room was very noisy and didn't work that well. There is no tea and coffee making facilities in the room and the walls are paper thin so was kept awake by our noisy neighbours one night. On the plus side the location is good, a short walk from Central Park, Fifth Avenue and the subway.

Posted by on 2 May 2014

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3 out of 5

Nice enough stay

Staff are friendly and helpful. Rooms were comfortable but lacked a coffee machine and the heating unit did not work very well.

Posted by on 28 Feb 2014

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3 out of 5

What a difference

We have stayed at the Bentley many times but this time we have several complaints. 1. The room maid ( or someone ) dropped the trash down the toilet which blocked it --we had to go down to ask reception for help. Their response was we can move you to another room tomorrow -- this was 10ish at night. 2, The card keys didn't work on at least two occasions ( we didn't know until we tried them and again had to return to reception for new ones ( we were on the 14th floor). They suggested we get the keys checked at reception every time before we use the elevator. 3. The taps dripped but were not repaired until day 4- we reported the dripping taps on three consecutive days. 4. The view of the river was masked by another part of the building. (eoom 1401)

Posted by on 26 Feb 2013

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4 out of 5

Ideal for shopping midtown NY

The (king size bed) room on the 20th floor was really 'out of this wortd'---- the view across the river to Roosevelt Island was really beautiful in the early morning and late evening. We booked a 'delux' 2xbed queen size but asked for a couble king size. We have stayed before at the Bentley and would certainly recomend this hotel. The limo to the airport was 'good' value --cheaper than a Yellow Cab.

Posted by on 19 Aug 2012

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4 out of 5

Ideal for our visit

We've stayed before at The Bently and were offered the 'disabled' facilities room. ( wet room instead of a conventional bathrroom). All was reasonable but the shower took sometime to get hot and the bed sheet was put over the duvet for the last few days when the bed was made-up. Otherwise the hotel was just what we wanted ( only 7 blocks from our daughters appartment on 69th ). This was our third stay st the Bently and the price of the room has 'jumped' considerably -- over 25% increase in 2 years.

Posted by on 26 Jun 2012

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4 out of 5

NYE in NYC

Hotel was a perfect location for us to explore, the beds were slightly too small, the view we had from room 1203 was fantastic. The staff were very friendly and courteous. We had a fantastic visit to NYC and The Bentley.

Posted by on 8 Jan 2012

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Property Features

WiFi is free in public spaces. Business amenities include a business centre, a limo/town car service, and a meeting room. You can enjoy a drink at the bar/lounge. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Bentley Hotel. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 21 levels
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Fridge (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (10.4 km / 6.5 mi)
  • Train station: New York Grand Central Terminal Station (3.3 km / 2 mi)
  • Metro station: Roosevelt Island Tramway Manhattan Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Bentley Hotel offers 197 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and fridges can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Fridge available
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets: USD 25.00 per pet, per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay
  • Resort fee: USD 22.90 per accommodation, per night

The resort fee includes:

  • Fitness centre access
  • Business centre/computer access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge/Valet service

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 18 for adults and USD 12 for children (approximately)
  • Self-parking fee: USD 30.00 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25.00 per pet, per night plus a one-off USD 100.00 cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bentley Hotel
  • Bentley Hotel New York
  • Bentley New York
  • Hotel Bentley
  • Bentley Hotel Nyc
  • Bentley New York City
  • Hotel Bentley New York
  • Bentley Hotel New York City
  • Bentley Hotel Hotel
  • Bentley Hotel New York
  • Bentley Hotel Hotel New York

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.