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4.3 out of 5

"The staff were very helpful with an thing that we asked them " More

By a verified traveller on Sun 22 Dec 2019

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Hotel Description

Best Western Premier Herald Square's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a fitness centre and a bar are available. This 3-star hotel has 94 rooms over 17 floors. Free WiFi and LED TVs are available in all rooms.

  • Air-conditioned rooms with LED TVs, premium bedding and coffee/tea makers
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/café or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Steps from 5th Avenue and Empire State Building

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Premier Herald Square ratings based on 11 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Premier Herald Square

Everyone (9) Couples (2)
5 out of 5
The staff were very helpful with an thing that we asked them

Posted by on 22 Dec 2019

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Comment from Hotel Management

22 Dec 2019 by Management

Dear Guest, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all of our guests. Come visit us again soon. Best Regards,

4 out of 5

Nice hotel

Pros: Location
Cons: Bottled waters will be useful if provided in the room.
Nice hotel but rooms are rather small with double beds but it was expected for NYC. Hotel had all the amenities and staff was very helpful. The only thing was I thought it said previously on there features 'bottled water was provided' but we didn't get any when we asked we were told it was extra cost. Breakfast room gets full early but they let u take breakfast upstairs which was helpful and breakfast was good. Location is excellent very close to time square and Empire state.

Posted by , from London on 10 Aug 2018

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Comment from Hotel Management

12 Aug 2018 by Best Western Premier

Thank you dearly for taking the time to leave us your feedback. We are thrilled to hear your overall stay experience with us was to your expectations. Glad to hear you’ve enjoyed our convenient location and loved our complimentary breakfast. We look forward to welcoming you back soon.

5 out of 5
A great hotel, ideally situated. No complaints, staff very helpful and friendly. A good buffet breakfast that got quite busy at times. You just have to be patient as the staff worked quickly to clear tables and refill the food. Thank you.

Posted by , from Hampshire,UK on 7 May 2018

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Comment from Hotel Management

7 May 2018 by Management

Hi Simon, Thank you for your positive feedback regarding your most recent stay with us. We are glad you had a satisfying experience and we hope you do visit us again.

5 out of 5

central to time square

we arrived late but the reception staff very friendly check in was quick,room was on the small side not enough wardrobe space for 4 females but we managed.i would recommend this hotel for its potion and for all the staff who were always smiling and the on tap tea and coffee in reception was good

Posted by , from england on 27 Nov 2017

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4 out of 5

Posted by on 22 Sep 2019

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Comment from Hotel Management

22 Sep 2019 by Management

Dear Guest, Thank you for rating us regarding your most recent stay at our property. We hope you visit us again soon.

5 out of 5

Posted by on 18 May 2019

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Comment from Hotel Management

18 May 2019 by Best Western Premier

Dear Guest, Thank you for rating us regarding your most recent stay at our property. We hope to see you again soon. Regards,

4 out of 5
It is small hotel and so you get service quickly. Breakfast room is small and if you were not early there was line for tables. Location is great.

Posted by on 27 Mar 2019

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Comment from Hotel Management

29 Mar 2019 by Best Western Premier

Dear Guest, Thank you for such a wonderful review. It is extremely important that all of our guest have a comfortable and satisfactory stay. We hope that future guests find your review very helpful in choosing their next great accommodation. Come visit us again soon! Best Regards,

4 out of 5
Top Hotel für einen NYC besuch. Frühstück ist inkl. Bus und Bahnen sjnd perfekt zu Fuß erreichbar.

Posted by , from Stuttgart on 6 Nov 2018

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Comment from Hotel Management

8 Nov 2018 by Best Western Premier

Lieber Giuseppe, Vielen Dank, dass Sie sich die Zeit genommen haben, eine so wundervolle Bewertung unseres Hotels zu schreiben. Wir hoffen, dass wir allen unseren Gästen weiterhin exzellenten Service bieten können. Besuchen Sie uns bald wieder. Freundliche Grüße,

4 out of 5
Super Hotel, gute Ausgangsposition, U-Bahn 1 Min. entfernt, zentral gelegen. Abwechslungsreiches und sehr gutes Frühstück. Nachts leider etwas laut, es liegen jedoch Ohrstöpsel bereit

Posted by , from Baden-Württemberg on 5 Aug 2018

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Comment from Hotel Management

11 Aug 2018 by Best Western Premier

Lieber Gast, Wir freuen uns, dass Sie sich die Zeit genommen haben, über Ihre großartige Erfahrung mit uns zu schreiben. Wir hoffen, dass dies unserem zukünftigen Gast helfen wird, die beste Unterkunft für seine Reise zu wählen. Bitte besuchen Sie uns erneut, damit wir Ihnen einen weiteren außergewöhnlichen Aufenthalt bieten können! Mit freundlichen Grüßen,

4 out of 5

Hervorragende Lage

Das Hotel liegt in unmittelbarer Nähe des Empire State Building. Ein Katzensprung ist es zum Timesquare-alles Gehdistanz. Wir hatten ein Zimmer im 16. Stockwerk mit grossen Fenstern und Blick auf die Wolkenkratzer👍. Zudem ist das Hotelpersonal super nett!

Posted by on 2 Apr 2018

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Comment from Hotel Management

2 Apr 2018 by Management

Hello, Thank you for taking the time to give us feedback on your recent stay with us. Your business is important to us and we do hope to see you again soon.

About the Best Western Premier Herald Square

Location 50 W 36th St, New York, NY 10018

Renovations + Closures

This property is closed from 1 June 2020 to 31 August 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. Public spaces have free WiFi and wired Internet. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Premier Herald Square. This 3-star New York hotel is smoke free.

  • 94 guestrooms or units
  • 17 levels
  • Buffet breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: New York, NY (LGA-LaGuardia) (14.1 km / 8.8 mi)
  • Train station: New York W 32nd St. Station (1 km / 0.6 mi)
  • Metro station: 34 St. Station (Herald Square) (0.3 km / 0.2 mi)

Room Amenities

Best Western Premier Herald Square offers 94 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available for breakfast
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, and USD 10 and USD 20 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Herald
  • Best Western Herald Square
  • Best Western Premier Herald
  • Best Western Premier Herald Square
  • Best Western Premier Herald Square Hotel
  • Best Western Premier Herald Square Hotel New York
  • Best Western Premier Herald Square New York
  • Herald Square Best Western
  • Premier Herald Square
  • Premier Herald Square New York
  • Best Western Premier Herald Square Hotel
  • Best Western Premier Herald Square New York
  • Best Western Premier Herald Square Hotel New York
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.