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4.6 out of 5

"Fabulous location and rooms cleverly designed to give you maximum manoeuvrability in a small space. Loved having the iPad that controls everything in ... " More

By a verified traveller on Sun 23 Feb 2020

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King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£165* Per night/room 31 Aug - 1 Sep

King Room - City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of citizenM New York Times Square's great location. During your stay, you're just a quick walk from Times Square. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Enjoy vegetarian cuisine while dining at CanteenM - open 24/7
  • Buffet breakfast served daily for a fee
  • Amenities include a 24-hour business centre, multilingual staff and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 3-minute walk from Times Square and 6 minutes on foot from Broadway

citizenM New York Times Square ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for citizenM New York Times Square

Everyone (3) Couples (4) Family (2)
5 out of 5

Posted by on 16 Mar 2022

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5 out of 5
Fabulous location and rooms cleverly designed to give you maximum manoeuvrability in a small space. Loved having the iPad that controls everything in the room. Liked the decor and the ambience too. For a hotel that is centrally located, it is quiet. We were only on the 3rd floor and yes you could hear sirens and large trucks but no pedestrian noise whatsoever. We would definitely stay at CitizenM again and in other cities too. Liked their concept.

Posted by , from Brussels on 23 Feb 2020

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5 out of 5
Sijainti täydellinen, teatterit ja Times Square kulman takana. Metroasema vieressä ja hyviä ravintoloita ja klubeja kävelyetäisyydellä. Hotellissa ystävällinen palvelu ja kaikki toimi hyvin.

Posted by on 4 Aug 2022

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5 out of 5
Super Hotel, sehr zentral! Personal extrem freundlich und hilfsbereit.

Posted by on 11 May 2020

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2 out of 5
Das citizen M Hotel ist ca. 2 Gehminuten vom Times Square entfernt. Ausserdem liegt die U-Bahn direkt neben dem Hotel. Die Ausstattung des Hotels ist super. Es gibt genug Platz um die Kleider zu verstauen. Alles wird über einen I-Pad gesteuert (Licht, Fernsehen etc.)

Posted by on 18 Feb 2020

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5 out of 5
Sehr sauber, sehr freundliche Arbeiter, schöne Bar von Hotel, diese Hotel kann ich mur weiterempfehlen

Posted by on 2 Feb 2020

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4 out of 5

Posted by on 19 Jan 2020

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5 out of 5
Top Lage und cooler Style - freundliches und hilfsbereites Personal

Posted by on 20 Sep 2019

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5 out of 5

Posted by on 11 Sep 2019

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About the citizenM New York Times Square

Location 218 West 50th Street, New York, NY 10019

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and coworking spaces are available. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM New York Times Square. Smoking is allowed in designated areas at this 4-star New York hotel.

  • 1 building
  • 230 guestrooms or units
  • 17 levels
  • Built in 2014
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Grand Central - 42 St. Station (1.8 km / 1.1 mi)
  • Metro station: 49th St. Station (0.4 km / 0.2 mi)

Room Amenities

CitizenM New York Times Square offers 230 accommodations with tablet computers and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on request.

  • Pillowtop beds
  • Tablet
  • iPod dock
  • Smart television
  • Digital channels
  • Luxury bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.

CanteenM - open 24/7 – This restaurant specialises in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.

CloudM – On-site bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests have the possibility to enhance their stay via the citizenM mobile app. The app gives guests access to pre-arrival check-in, keyless room access, room controls, and optional cleaning and food services.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Tax ID - MRMDUS33

This property accepts credit cards and debit cards; cash is not accepted

On-site parties or group events are strictly prohibited

Long-term renters welcome

This property uses wind and solar energy, plus eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is MRMDUS33. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner.

  • One child stays free
  • Humane animal treatment
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Car not required
  • Long-term renters welcome
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free: Maximum age 10
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Children stay free
  • State tax ID - MRMDUS33
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Renewable energy source - solar
  • Debit cards
  • Renewable energy source - wind
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18.95 per person (approximately)
  • Nearby parking fee: USD 45 per day(525 ft away; open 24 hours)
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • citizenM Hotel New York Times Square
  • citizenM New York Times Square
  • citizenM New York Times Square Hotel
  • citizenM Times Square Hotel
  • citizenM Times Square
  • citizenM New York Times Square Hotel
  • citizenM New York Times Square New York
  • citizenM New York Times Square Hotel New York

You should know

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.