4.8 out of 5

"Great location, the rooms are a little small but well designed to maximise the space available. Every member of staff we spoke with were polite and he ... " More

By a verified traveller on Wed 13 Dec 2017

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Hotel Description

The sightseeing around citizenM New York Times Square gets good marks from our customers. During your stay, you're just a quick walk from Gershwin Theater. Features include 2 bars, a restaurant and a 24-hour fitness centre. Built in 2014, this 4-star hotel has 230 rooms over 17 floors. Each room includes amenities such as an iPad and a Smart TV.

  • Air-conditioned rooms with iPads, Smart TVs and premium bedding
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Amenities include multilingual staff, a lift and a rooftop terrace
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the central location and the WiFi
  • Steps from Gershwin Theater and Eugene O'Neill Theatre

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£139 per night

Room, City View (High floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

citizenM New York Times Square ratings based on 28 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for citizenM New York Times Square

Everyone (21)
4 out of 5

Posted by on 16 Jun 2019

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5 out of 5
Amazing location most experiences within walking distance. Modern and comfortable room. Would have liked tea or coffee facilities in the room but other than that great stay.

Posted by , from United Kingdom on 20 Nov 2018

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5 out of 5
Great location for New York and everything about hotel was great - would definitely stay again

Posted by on 22 Sep 2018

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5 out of 5

A Great Stay

Great location, the rooms are a little small but well designed to maximise the space available. Every member of staff we spoke with were polite and helpful and always keen to help. Both bars are well stocked, do lovely cocktails and have great staff. Breakfast was very good and evening food was quite limited but tasty, however there are loads of good restaurants close by. The whole place has a good feel about it and we enjoyed our time there. Next time I'm in New York I'll definitely stay here again and would recommend it highly.

Posted by on 13 Dec 2017

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5 out of 5

Cool hotel and very convenient

Great place for a long weekend break in NYC. Cool decor!

Posted by , from Times Square, New York City on 10 Dec 2017

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4 out of 5

Great location and Spacious lounge areas

Very friendly approachable staff members.Nothing was too much trouble.Room smaller than we anticipated but we didn't stay in room for long periods except sleeping..

Posted by , from London on 26 Oct 2017

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4 out of 5

Great hotel

Great hotel in times square. Great price and really helpful staff. Clean tidy rooms. We will be back

Posted by , from england on 19 Aug 2017

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5 out of 5
Tout est parfait !!!! Je recommande fortement cet hôtel.

Posted by on 11 Jan 2019

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5 out of 5

Fantastic stay!

Pros: Die komplette Digitalisierung, vom Check-In über die komplette Bedienung im Zimmer.
Location: Das Hotel befindet sich am Times Square. Unternehmen kann man alles: Memorial Museum, Empire State Building, Battery Park, Soho, Tribeca, Brooklyn
Dieses Hotel ist einfach genial! Sehr zentral gelegen (alle wichtigen Sehenswürdigkeiten kann man gut zu Fuss erreichen), stylische Einrichtung und sehr moderne Zimmer! Kann dieses Hotel einfach nur empfehlen!

Posted by on 15 May 2018

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5 out of 5

Perfektes Hotel für Städtetrip

Pros: die Lage
Cons: nein
Location: Times Square, Rockefeller, Broadway, Subway super schnell zu erreichen
perfekte Lage, sehr zentral und dennoch ruhig höfliche und zuvorkommende Mitarbeiter gutes und vielfältiges Frühstück (für New Yorker Preise gut) jeden Tag wurde geputzt

Posted by on 3 May 2018

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About the citizenM New York Times Square

Location 218 West 50th Street, New York, NY 10019

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly citizenM New York Times Square. This 4-star New York hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 17 levels
  • 2 bars or lounges
  • Built in 2014
  • Dining venue
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (28 km / 17.4 mi)
  • Train station: New York W 32nd St. Station (1.9 km / 1.2 mi)
  • Metro station: 49th St. Station (0.4 km / 0.2 mi)
  • Parking:

Room Amenities

CitizenM New York Times Square offers 230 forms of air-conditioned accommodation with iPads and laptop-compatible safes. Beds feature premium bedding. Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • iPad
  • Smart television
  • Digital channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.

CanteenM grab and go – On-site buffet restaurant. Open 24 hours.

CloudM – On-site bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Parties and events are allowed on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Parties and events are allowed on site.

  • Noise-free rooms not guaranteed
  • Events/parties allowed
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Tax ID – MRMDUS33
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • citizenM New York Times Square Hotel
  • citizenM New York Times Square

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.