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4.7 out of 5

"Amazing location most experiences within walking distance. Modern and comfortable room. Would have liked tea or coffee facilities in the room but othe ... " More

By a verified traveller on Tue 20 Nov 2018

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Hotel Description

Our customers tell us they can't get enough of citizenM New York Times Square's great location. During your stay, you're just a quick walk from Gershwin Theater. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant. Built in 2014, this 4-star hotel has 230 rooms over 17 floors. Enjoy your stay with amenities like an iPad and a Smart TV in each room.

  • Air-conditioned rooms with iPads, Smart TVs and premium bedding
  • Free WiFi and wired Internet in some public areas
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Amenities include a business centre, multilingual staff and a lift
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the location and the proximity to public transport
  • Steps from Gershwin Theater and Eugene O'Neill Theatre

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£112* Per night/room 28 Feb - 29 Feb

Room, City View (High floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

citizenM New York Times Square ratings based on 33 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for citizenM New York Times Square

Everyone (23) Couples (2) Family (1)
4 out of 5

Posted by on 16 Jun 2019

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5 out of 5
Amazing location most experiences within walking distance. Modern and comfortable room. Would have liked tea or coffee facilities in the room but other than that great stay.

Posted by , from United Kingdom on 20 Nov 2018

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5 out of 5
Great location for New York and everything about hotel was great - would definitely stay again

Posted by on 22 Sep 2018

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5 out of 5

A Great Stay

Great location, the rooms are a little small but well designed to maximise the space available. Every member of staff we spoke with were polite and helpful and always keen to help. Both bars are well stocked, do lovely cocktails and have great staff. Breakfast was very good and evening food was quite limited but tasty, however there are loads of good restaurants close by. The whole place has a good feel about it and we enjoyed our time there. Next time I'm in New York I'll definitely stay here again and would recommend it highly.

Posted by on 13 Dec 2017

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5 out of 5

Cool hotel and very convenient

Great place for a long weekend break in NYC. Cool decor!

Posted by , from Times Square, New York City on 10 Dec 2017

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4 out of 5

Great location and Spacious lounge areas

Very friendly approachable staff members.Nothing was too much trouble.Room smaller than we anticipated but we didn't stay in room for long periods except sleeping..

Posted by , from London on 26 Oct 2017

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4 out of 5

Great hotel

Great hotel in times square. Great price and really helpful staff. Clean tidy rooms. We will be back

Posted by , from england on 19 Aug 2017

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2 out of 5
Das citizen M Hotel ist ca. 2 Gehminuten vom Times Square entfernt. Ausserdem liegt die U-Bahn direkt neben dem Hotel. Die Ausstattung des Hotels ist super. Es gibt genug Platz um die Kleider zu verstauen. Alles wird über einen I-Pad gesteuert (Licht, Fernsehen etc.)

Posted by on 18 Feb 2020

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5 out of 5
Sehr sauber, sehr freundliche Arbeiter, schöne Bar von Hotel, diese Hotel kann ich mur weiterempfehlen

Posted by on 2 Feb 2020

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4 out of 5

Posted by on 19 Jan 2020

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About the citizenM New York Times Square

Location 218 West 50th Street, New York, NY 10019

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business centre on site. Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly citizenM New York Times Square. This 4-star New York hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 17 levels
  • 2 bars or lounges
  • Built in 2014
  • Dining venue
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (28.7 km / 17.9 mi)
  • Train station: New York W 32nd St. Station (1.9 km / 1.2 mi)
  • Metro station: 49th St. Station (0.4 km / 0.2 mi)
  • Parking:

Room Amenities

CitizenM New York Times Square offers 230 forms of air-conditioned accommodation with iPads and laptop-compatible safes. Beds feature premium bedding. Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers. This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • iPad
  • Smart television
  • Digital channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.

CanteenM grab and go – On-site buffet restaurant. Open 24 hours.

CloudM – On-site bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Tax ID - MRMDUS33. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is MRMDUS33. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Events/parties allowed
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Tax ID – MRMDUS33
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • citizenM Hotel New York Times Square
  • citizenM New York Times Square
  • citizenM New York Times Square Hotel
  • citizenM Times Square Hotel
  • citizenM Times Square
  • citizenM New York Times Square Hotel
  • citizenM New York Times Square New York
  • citizenM New York Times Square Hotel New York

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.