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4.8 out of 5

"Fabulous location and rooms cleverly designed to give you maximum manoeuvrability in a small space. Loved having the iPad that controls everything in ... " More

By a verified traveller on Sun 23 Feb 2020

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Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£86* Per night/room 29 Sep - 30 Sep

Standard Room, City View (High floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of citizenM New York Times Square's great location. During your stay, you're just a quick walk from Broadway Theatre. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant. Built in 2014, this 4-star hotel has 230 rooms over 17 floors. Enjoy your stay with amenities like free WiFi and a tablet computer in each room.

  • Air-conditioned rooms with tablet computers, iPod docking stations and Smart TVs
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and 2 bars/lounges
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Amenities include a 24-hour business centre, multilingual staff and a lift
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the local sightseeing and the proximity to public transport
  • Steps from Gershwin Theater and Winter Garden Theatre

citizenM New York Times Square ratings based on 32 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for citizenM New York Times Square

Everyone (20) Couples (4) Family (1)
5 out of 5
Fabulous location and rooms cleverly designed to give you maximum manoeuvrability in a small space. Loved having the iPad that controls everything in the room. Liked the decor and the ambience too. For a hotel that is centrally located, it is quiet. We were only on the 3rd floor and yes you could hear sirens and large trucks but no pedestrian noise whatsoever. We would definitely stay at CitizenM again and in other cities too. Liked their concept.

Posted by , from Brussels on 23 Feb 2020

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4 out of 5

Posted by on 16 Jun 2019

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5 out of 5
Amazing location most experiences within walking distance. Modern and comfortable room. Would have liked tea or coffee facilities in the room but other than that great stay.

Posted by , from United Kingdom on 20 Nov 2018

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5 out of 5
Great location for New York and everything about hotel was great - would definitely stay again

Posted by on 22 Sep 2018

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5 out of 5

A Great Stay

Great location, the rooms are a little small but well designed to maximise the space available. Every member of staff we spoke with were polite and helpful and always keen to help. Both bars are well stocked, do lovely cocktails and have great staff. Breakfast was very good and evening food was quite limited but tasty, however there are loads of good restaurants close by. The whole place has a good feel about it and we enjoyed our time there. Next time I'm in New York I'll definitely stay here again and would recommend it highly.

Posted by on 13 Dec 2017

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5 out of 5

Cool hotel and very convenient

Great place for a long weekend break in NYC. Cool decor!

Posted by , from Times Square, New York City on 10 Dec 2017

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4 out of 5

Great location and Spacious lounge areas

Very friendly approachable staff members.Nothing was too much trouble.Room smaller than we anticipated but we didn't stay in room for long periods except sleeping..

Posted by , from London on 26 Oct 2017

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5 out of 5
Super Hotel, sehr zentral! Personal extrem freundlich und hilfsbereit.

Posted by on 11 May 2020

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2 out of 5
Das citizen M Hotel ist ca. 2 Gehminuten vom Times Square entfernt. Ausserdem liegt die U-Bahn direkt neben dem Hotel. Die Ausstattung des Hotels ist super. Es gibt genug Platz um die Kleider zu verstauen. Alles wird über einen I-Pad gesteuert (Licht, Fernsehen etc.)

Posted by on 18 Feb 2020

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5 out of 5
Sehr sauber, sehr freundliche Arbeiter, schöne Bar von Hotel, diese Hotel kann ich mur weiterempfehlen

Posted by on 2 Feb 2020

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About the citizenM New York Times Square

Location 218 West 50th Street, New York, NY 10019

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and coworking spaces are available. Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM New York Times Square. This 4-star New York hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 17 levels
  • 2 bars or lounges
  • Built in 2014
  • Dining venue
  • Coffee shop
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (28.9 km / 18 mi)
  • Train station: New York W 32nd St. Station (1.9 km / 1.2 mi)
  • Metro station: 49th St. Station (0.4 km / 0.2 mi)

Room Amenities

CitizenM New York Times Square offers 230 forms of air-conditioned accommodation with tablet computers and iPod docking stations. Beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, and hairdryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Tablet
  • iPod dock
  • Smart television
  • Digital channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 6 AM to 11 AM.

CanteenM grab and go – On-site buffet restaurant. Open 24 hours.

CloudM – On-site bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Tax ID - MRMDUS33

On-site parties or group events are strictly prohibited

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is MRMDUS33. On-site parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner.Enhanced food service safety measures are in place.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Long-term renters welcome
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • State tax ID - MRMDUS33
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 9.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Nearby parking fee: USD 45 per day
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • citizenM Hotel New York Times Square
  • citizenM New York Times Square
  • citizenM New York Times Square Hotel
  • citizenM Times Square Hotel
  • citizenM Times Square
  • citizenM New York Times Square Hotel
  • citizenM New York Times Square New York
  • citizenM New York Times Square Hotel New York

You should know

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.