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3.5 out of 5

"Bathrooms very small I am only 5'2'' I could stand in the bath and touch both walls you had a job to shut the bathroom door once in there as there wa ... " More

By a verified traveller on Mon 04 Nov 2019

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Hotel Description

Our customers tell us that they can't get enough of the shopping around DoubleTree by Hilton Metropolitan - New York City. During your stay, you're just a quick walk from Rockefeller Center. Free WiFi in public areas, a restaurant and a 24-hour gym are available.

  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 3-minute walk from 5th Avenue and 6 minutes on foot from Rockefeller Center
  • Pets welcome for a fee (restrictions apply)

DoubleTree by Hilton Metropolitan - New York City ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Metropolitan - New York City

Family (1)
3 out of 5
Bathrooms very small I am only 5'2'' I could stand in the bath and touch both walls you had a job to shut the bathroom door once in there as there was no room to get behind the door to close it. We made a cup of tea the 1st night next day we could not no cups tea or sugar etc. never been to a hotel that charges for Wi-Fi? Free in the lobby IF you could get onto it I could not and it drained my battery every time I tried.

Posted by on 4 Nov 2019

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4 out of 5
Hyvä sijainti. Monipuolisia ruokapaikkoja ympärillä. Metroasema vieressä ja käveleekin helposti ydinkeskustaan.

Posted by on 11 Jun 2019

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About the DoubleTree by Hilton Metropolitan - New York City

Location 569 Lexington Ave, New York, NY 10022

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a limo/town car service. WiFi and wired Internet are free in public spaces. Event space at this inn measures 12000 square feet (1115 square metres) and includes conference rooms. A 24-hour fitness centre, spa services, and tour or ticket assistance are also featured at the business-friendly DoubleTree by Hilton Metropolitan - New York City. For a fee, parking is available. This 3-star New York inn is smoke free.

  • 1 building
  • 764 guestrooms or units
  • 20 levels
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 1961
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge) , Free wired internet , Wired internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (1 km / 0.6 mi)
  • Metro station: Lexington Av.-53 St. Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Metropolitan - New York City offers 764 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • HD television
  • Cable channels
  • Films for purchase
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Met Bar – On-site lobby lounge.

Met Grill – This restaurant specialises in American cuisine and only serves breakfast.

Nearby Activities

Recreational amenities at the inn include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Weight limit: 60 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas. Contactless check-out is available. Individually wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Self-parking fee: USD 55 per night
  • Valet parking fee: USD 65 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Metropolitan New York City Hotel
  • DoubleTree Hilton Metropolitan Hotel New York City
  • DoubleTree Hilton Metropolitan New York City
  • DoubleTree Hilton New York City
  • DoubleTree Metropolitan
  • DoubleTree Metropolitan Hilton
  • DoubleTree Metropolitan New York City
  • DoubleTree New York City Metropolitan
  • Hilton DoubleTree Metropolitan
  • Hilton Metropolitan New York City
  • DoubleTree Hilton Metropolitan Hotel
  • DoubleTree by Hilton Metropolitan New York City
  • DoubleTree by Hilton Metropolitan - New York City Inn
  • DoubleTree by Hilton Metropolitan - New York City New York
  • DoubleTree by Hilton Metropolitan - New York City Inn New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.