"I stayed one night here in Manhattan the view of Manhattan and empire States is fantastic. I loved the room bed was comfortable. I used the gym and st ... " More

By Farhad Chowdhury on Sun 16 Aug 2015

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Hotel Description

Our customers tell us they enjoy DoubleTree by Hilton New York City - Chelsea's quiet location. During your stay, you're just a quick walk from Madison Square Garden. Free WiFi in public areas, a restaurant and a 24-hour fitness centre are available. Built in 2008, this 4-star hotel has 236 rooms over 27 floors. Flat-screen TVs and fridges are available in all rooms.

  • Air-conditioned rooms with iPod docking stations, flat-screen TVs and fridges
  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the quiet location and the proximity to the airport
  • Just a 4-minute walk from Madison Square Garden and 4 minutes on foot from 5th Avenue
  • Pets welcome for a fee

Standard King - Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£77 per night

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Penthouse, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard 2 Double Beds - Non Smoking

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Double Beds Maximum Occupancy 4 Max

King - Empire State Building View No Smk

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton New York City - Chelsea ratings based on 13 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for DoubleTree by Hilton New York City - Chelsea

Everyone (4) Couples (1) Business (1) Family (3) Other (3) Friends (1)
5 out of 5

Beautiful hotel with a birds eye view

I stayed one night here in Manhattan the view of Manhattan and empire States is fantastic. I loved the room bed was comfortable. I used the gym and staff were very friendly. It's about 15 minutes walk to Times Square. I will stay here again next time

Posted by on 16 Aug 2015

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4 out of 5

Doubletree Chelsea

Ideal location for a brilliant trip to Manhattan. Didn't spend much time in the hotel but adequate when there.

Posted by on 26 Apr 2014

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3 out of 5

Very central

This hotel is in a fairly quiet location. It is within comfortable walking distance of anywhere in midtown Manhatten. Rooms were clean, beds comfortable and staff very friendly.

Posted by on 8 Mar 2012

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5 out of 5

Fantastic place for short-stay to NYC

I stayed for 3 nights at the Double Tree in December 2011. The hotel was really clean and modern looking. I was welcomed with some cookies at check-in and the staff were really friendly and very happy to give advice on the city. My room was very modern with a big tv and clock-stereo where I could hook my ipod to - nice touch! The room wasn't very big, but this wasn't an issue as I didn't really spend too much time lounging about in there. I would say the only 'annoying' thing about the hotel was the time it took for the elevator. There are only two and they do take quite sometime. I waited almost 15min when checking-out for the elevator (no way I was going to take my heavy luggage down the stairs!). All in all the hotel exceeded my expectations mainly because of how modern and clean everything was and also it's fantastic location - literally in the heart of NYC. I would definitely stay at this hotel again!

Posted by on 3 Jan 2012

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4 out of 5

Comfortable in every way.

We paid for twin Queens;offered single King. They faulted the reservation e-bookers system. Offerred free breakfasts which are GREAT. We enjoyed our stay and would recommend this hotel. Nice place, nice people.

Posted by on 2 Nov 2010

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2 out of 5
hotel tres bruyant et encombre a cause des travaux de renovation! les chambres sont faites tous les jours ,aspirateur sur moquette 1 fois en 10 jours !!

Posted by , from toulon on 10 Sep 2018

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Comment from Hotel Management

13 Sep 2018 by KH

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5
Très bon hôtel. Situation idéale. Calme, propre et bien équipé. A recommander!

Posted by on 14 Oct 2017

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Comment from Hotel Management

7 Nov 2017 by Kathy- Sales Coordinator

Thanks for staying with us. We appreciate your feedback!

3 out of 5

Old but clean

The bath was all time cleand very good!! Old bed, the hotel needs new ones, had pain in my back... Very fiendly staff :-))

Posted by on 15 Sep 2017

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4 out of 5

Excellent rapport qualité prix

Petite chambre 21e étage avec vue sur l'Empire state building, en famille avec deux ados Personnel agréable du début à la fin du séjour et serviable notamment pour réserver le transfert Pas de problème de propreté Bonne situation à Manhattan

Posted by , from Martinique on 15 Jan 2017

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3 out of 5

dreckiges zimmer

Hotel zimmer war dreckig hatte sogar alte socken unter dem Bett, zimmer waren staubig Lage ist super

Posted by on 14 Mar 2016

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About the DoubleTree by Hilton New York City - Chelsea

Location 128 West 29th Street, New York, NY 10001

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a limo/town car service, and a meeting room. Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton New York City - Chelsea. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 27 levels
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Fridge (on request)
  • Fridge

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (13.5 km / 8.4 mi)
  • Train station: New York Penn Station (0.6 km / 0.4 mi)
  • Metro station: 28 St. Station (7th Av.) (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton New York City - Chelsea offers 236 forms of air-conditioned accommodation with iPod docking stations and laptop-compatible safes. 32-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries and a hairdryer. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary weekday newspapers, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • iPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily.

DoubleTree by Hilton New York City - Chelsea has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets: USD 50 per stay
  • Maximum 2 per room (weight limit: 50 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 22.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 6.95 (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 (rates may vary)
  • Self-parking fee: USD 43 per day
  • Valet parking fee: USD 47 per day
  • Pet fee: USD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton New York City Chelsea Hotel
  • DoubleTree Hilton New York City Chelsea
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.