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"separate lift for breakfast strange not able to gete a bowl or cutlery from reception decoration a little bit dated comfortable bed and pillows good b ... " More

By a verified traveller on Mon 18 Nov 2019

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Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Empire Hotel's great location. During your stay, you're just a quick walk from Lincoln Center. Enjoy features like free WiFi in public areas, plus 2 bars and a fitness centre. This 4-star hotel has 427 rooms over 11 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, premium bedding and free newspapers
  • Free WiFi
  • Enjoy drinks at the 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the proximity to public transport and the central location
  • 6 minutes by car from Times Square and 7 minutes from Broadway
  • Pets welcome for a fee

Empire Hotel ratings based on 10 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Empire Hotel

Everyone (7) Couples (1) Family (1)
4 out of 5
separate lift for breakfast strange not able to gete a bowl or cutlery from reception decoration a little bit dated comfortable bed and pillows good bar chosen for location which is excellent

Posted by on 18 Nov 2019

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5 out of 5

Posted by on 10 Oct 2019

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3 out of 5
Great location near Central park, street view from room was good but windows had absolutely no noise soundproofing and we had some disturbed sleep as the street noise is amplified to the higher floors. Staff were great and the roof bar is really nice but quite expensive.

Posted by on 27 Aug 2019

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1 out of 5

Posted by on 23 Aug 2019

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4 out of 5

Posted by on 1 Jun 2019

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Comment from Hotel Management

16 Jun 2019 by Front Office Management Team

Thank you for your Rating !!

3 out of 5
Excellent location next to the Met opera and local restaurants. Very close to public transport. Room was a bit small and noisy (the building's or adjacent building's air conditioning system was noisy and there was a constant buzzing noise). The room was clean though

Posted by on 28 May 2019

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4 out of 5
L'hôtel est luxe et très bien placé, personnel accueillant, très calme

Posted by on 14 Nov 2019

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4 out of 5

Posted by on 22 Oct 2019

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4 out of 5
Zimmer für NYC Verhältnisse gross. Badezimmer etwas klein und wenig Abstellmöglichkeiten. Personal sehr freundlich! Metrostation 100m entfernt.

Posted by on 12 Sep 2019

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3 out of 5

Tolle Rooftop Lounge aber viel zu kleine Zimmer

Sorry, aber für ein 4 Sterne Hotel und Zimmerkategorie Superior, war das Zimmer einfach zu klein. Schon ohne Koffer, konnte man sich kaum umdrehen. Mit Koffer war das Zimmer überfüllt. Auch das Bad, viel zu klein. Aber sonst hatten wir ein supernettes Frontdesk und Bellman Team und eine tolle Rooftop Lounge.

Posted by , from Zürich on 6 Aug 2018

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Comment from Hotel Management

14 Aug 2018 by The Empire Management

Lieber Herr, Vielen Dank für Ihren Aufenthalt im Empire Hotel. Wir freuen uns sehr über Ihre Anmerkungen zu unserem Team und deren Bemühungen, Ihnen einen professionellen Service zu bieten. Es tut uns leid, dass Sie etwas über Ihre nicht gerade angenehme Erfahrung mit uns erfahren haben. Bitte entschuldigen Sie unsere aufrichtige Entschuldigung, da wir Ihre Erwartungen und unsere eigenen Standards der Gastfreundschaft nicht erfüllt haben. Ihr Feedback wird uns sicherlich dabei helfen, unsere Dienstleistungen zu verbessern, und wir hoffen, dass Sie wieder Freude an Ihrer Firma haben.

Renovations + Closures

This property is closed from 9 September 2020 to 6 September 2021 (dates subject to change).

Property Features

Empire Hotel offers its guests a fitness centre and a seasonal outdoor pool. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre, a meeting room, and a limo/town car service. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Empire Hotel. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 427 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: LaGuardia Airport (LGA) (26.9 km / 16.7 mi)
  • Train station: New York Penn Station (3.1 km / 1.9 mi)
  • Metro station: 66 St. - Lincoln Center Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Empire Hotel offers 427 forms of accommodation with laptop-compatible safes and free newspapers. Beds feature premium bedding. Flat-screen televisions come with pay-per-view films. Bathrooms include a shower, bathrobes and complimentary toiletries. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Flat-screen television
  • Premium channels
  • Films for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Weight limit: 40 lbs

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22.90 per accommodation, per night

The resort fee includes:

  • Fitness centre access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 71.03 per day
  • Pet fee: USD 125 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Empire Hotel
  • Empire Hotel New York
  • Empire New York
  • Hotel Empire
  • Empire Hotel Hotel
  • Empire Hotel New York
  • Empire Hotel Hotel New York

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10 AM to 9 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.