16 Jun 2019 by Front Office Management Team
Thank you for your Rating !!
14 Aug 2018 by The Empire Management
Lieber Herr, Vielen Dank für Ihren Aufenthalt im Empire Hotel. Wir freuen uns sehr über Ihre Anmerkungen zu unserem Team und deren Bemühungen, Ihnen einen professionellen Service zu bieten. Es tut uns leid, dass Sie etwas über Ihre nicht gerade angenehme Erfahrung mit uns erfahren haben. Bitte entschuldigen Sie unsere aufrichtige Entschuldigung, da wir Ihre Erwartungen und unsere eigenen Standards der Gastfreundschaft nicht erfüllt haben. Ihr Feedback wird uns sicherlich dabei helfen, unsere Dienstleistungen zu verbessern, und wir hoffen, dass Sie wieder Freude an Ihrer Firma haben.
This property is closed from 9 September 2020 to 6 September 2021 (dates subject to change).
Empire Hotel offers its guests a fitness centre and a seasonal outdoor pool. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre, a meeting room, and a limo/town car service. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Empire Hotel. Parking is available for a fee. This 4-star New York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Empire Hotel offers 427 forms of accommodation with laptop-compatible safes and free newspapers. Beds feature premium bedding. Flat-screen televisions come with pay-per-view films. Bathrooms include a shower, bathrobes and complimentary toiletries. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.