"Great stay. Warm even during coldest weekend for years. Staff friendly. Great location close to subway and walking distance to many sites. " More

By Fiona M. on Fri 19 Feb 2016

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£79 per night

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Empire Hotel ratings based on 34 verified reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Empire Hotel

Everyone (4) Couples (9) Family (12) Friends (5) Other (3)
2 out of 5
The hotel desperately needs redecorating. The patterns on the walls and different pattern on the carpets etc made me very uncomfortable and made it difficult for me to relax in my room.

Posted by on 17 Feb 2018

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Comment from Hotel Management

19 Feb 2018 by Front Office Team

Thank you for your review. We apologize for the inconvenience.

5 out of 5

Great location. Friendly staff

Great stay. Warm even during coldest weekend for years. Staff friendly. Great location close to subway and walking distance to many sites.

Posted by on 19 Feb 2016

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5 out of 5

NYE TRIP

Great hotel from the door men, all way through to the cleaners. the staff and service were brilliant. Great lobby are with good wifi. Location not central to all the big attractions but it's New York and are never close to anything, and has all the amenities on its door step and the subway a 2 minute walk, and always a taxi available which are reasonably priced. Great hotel.

Posted by on 18 Jan 2016

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4 out of 5

Good value for money

Great location, clean hotel with a very comfy bed! WiFi rubbish, drafty Windows.

Posted by on 13 Jan 2016

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5 out of 5

Perfect location and wonderful place to stay

Lovely entrance lobby lots of comfortable seats for picking up wifi and at night made a comfortable bar area. Rooftop terrace was very special - pool is great way to cool down after sight seeing but its only two lengths wide so don't expect a full size pool - however we used it pretty much each night as it was empty a lot of the time. Bathroom in room was clean and modern double shower full walk in and beds really comfortable - air con great and location is fab 20 mins by foot from time square and two subways within 5 mins- lifts had a few issues but there was always one available for us.

Posted by on 13 Aug 2014

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3 out of 5

Good location if seeing a lot of Broadway shows

Overall is it was good except for a couple of annoying things. There didn't seem to be any way to turn down the air con and it was cold on a couple of nights. Many times there were issues with the elevators. Sometimes only one or two out of four were working, which is quite noticeable with such a busy hotel.

Posted by on 22 Apr 2014

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2 out of 5

Excellent location

This was an excellent location. Very close to Time Square and the metro. Close to 5th - 9th avenue. Most of the staff on the front desk especially the women were great. bell boy Aziz was great. For a room of 3 they need to provide quilts and towels etc. Far too many bits in the room to buy. The reception/lobby area needed to be warmer. It was not very inviting. Also new years eve staff had their own party in the bar area so there were no facilities for guests.

Posted by on 12 Jan 2014

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3 out of 5

Not a great place to stay

The room were not that big and the bathroom was the smallest I have ever seen. There was a price tag on everything including to make of tea in the room. The porters were very rude and did not help with our luggage. We would definatley stay there again.

Posted by on 9 Jul 2013

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3 out of 5

Not quite what we'd hoped for

No waste bin in bathroom, no bath mat after day one, not enough hangers in cupboard. Hideous, drab decor colours. Friendly but rather inefficient staff. Poor website/room information proved to be incorrect in several areas.

Posted by on 9 Sep 2012

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4 out of 5

Luxurious and yet friendly

This is our second stay at the Empire and it was as lovely as the first. Initially we were allocated a room on the second floor which proved to be very noisey as we had air conditioning units outside, but as soon as we requested another room it was done - and we were no longer disturbed. The staff and concierge were all very helpful when booking tables, needing info etc. My only gripe would be that although the bar is suppossedly open until midnight, we were turned away twice at 11.15pm and told the bar was closed which was disappointing. Other than that, the hotel more than lived up to expectation.

Posted by on 20 Dec 2011

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Property Features

Empire Hotel offers its guests an outdoor pool and a fitness centre. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre, a limo/town car service, and a meeting room. A computer station is on site and WiFi is available in public spaces for a fee. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Empire Hotel. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 426 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (17.8 km / 11.1 mi)
  • Train station: New York Penn Station (3.1 km / 1.9 mi)
  • Metro station: 66 St. - Lincoln Center Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Empire Hotel offers 426 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with pay-per-view films. Bathrooms include a shower, a complimentary bathrobe and complimentary toiletries. This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • Flat-screen television
  • Premium channels
  • Films for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom