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Reviews

4.2 / 5Very Good
2,721 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Gym
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Metropolitan Museum of Art
    17 min walk
  • Popular Location
    Lincoln Center
    17 min walk
  • Popular Location
    Columbus Circle
    3 min drive
  • Airport
    New York, NY (JFK-John F. Kennedy Intl.)
    42 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-02-24. Try updating your dates to see prices for your trip.

    About this area

    New York

    Located in New York's Upper West Side neighbourhood, Excelsior Hotel is in the business district and near the airport. American Museum of Natural History and Beacon Theater are cultural highlights, and some of the area's popular attractions include Central Park Zoo and Chelsea Piers. Consider St. James Theatre for a night out, and don't miss Bronx Zoo, a top local attraction. Our guests appreciate the hotel's convenience for public transport: 81 St. - Museum of Natural History Station is 3 minutes by foot and 86 St. Station (Central Park West) is 8 minutes.

    Popular Location

    What's nearby

    • Central Park - 1 min walk
    • Metropolitan Museum of Art - 17 min walk
    • Lincoln Center - 17 min walk
    • Columbus Circle - 3 min drive
    • Trump Tower - 3 min drive

    Getting around

    • 81 St. - Museum of Natural History Station - 3 min walk
    • New York Harlem 125th St. Station - 5 min drive
    • New York, NY (JFK-John F. Kennedy Intl.) - 42 min drive

    About this property

    Excelsior Hotel

    A fitness centre, a coffee shop/café and self parking are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a business centre, conference space and concierge services are on-site. All 199 rooms offer comforts such as pillowtop beds and premium bedding, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Other amenities available to guests include free newspapers, hairdryers and safes.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: USD 30.00 per day
    Parking nearby: USD 30 per day

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–11 AM: USD 17.00 per person
    1 coffee shop/cafe
    Free daily reception

    Things to do

    Fitness centre

    Family friendly

    Dry-cleaning service
    Free cots/infant beds

    Conveniences

    Lift
    Front-desk safe
    Gift shop/newsstand
    Newspapers in reception

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance

    Languages spoken

    English
    Spanish

    Business services

    1 meeting room
    Business centre
    Conference space

    Outdoors

    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Braille signage
    In-room accessibility
    Roll-in shower

    More

    Smoke-free property

    Room amenities

    Bedroom

    Climate control (air conditioning)
    Blackout drapes/curtains
    Free cots/infant beds
    Hypo-allergenic bedding
    Pillow-top mattress
    Premium bedding

    Bathroom

    Eco-friendly toiletries
    Hairdryer
    Shower/bathtub combination

    Entertainment

    32-inch flat-screen TV
    pay films
    premium channels
    satellite channels

    More

    Desk
    Free newspapers
    Iron/ironing board
    Phone
    Safe
    4.2

    Very Good

    5 - Excellent
    1,237
    4 - Good
    1,056
    3 - Okay
    296
    2 - Mediocre
    83
    1 - Poor
    49
    4.4
    Cleanliness
    4.2
    Service and Staff
    3.8
    Amenities
    4.1
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    It was very clean and affordable. We had two issues though. One was the wake up call that didn’t come and the other was the hotness of the room. Too warm to get comfortable.

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Nice Hotel, Nice Location

    Great stay...will definitely return!

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Staff & service, property conditions & facilities

    Great location

    Upon arrival everyone was kind but our room was dirty. The building and furniture is very old so I was put off by the fact that even though the bed was made but there was hair everywhere. As if someone took a nap on top of the made bed. The room was very dusty too. So old plus dirty just kicked my OCD issues into overdrive!!! There was hair in the shower too. I did call down to front desk and they did have someone come in and clean up. So that was a plus. The staff was very kind and accommodating! The location is excellent!!! Next to the central park, subways and places to eat. My favorite part of the city! I will be coming back to this hotel again.

    Stayed 3 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Wonderful staff the hotel gave me a free upgrade it’s very comfortable very clean and feel very safe

    Stayed 1 night in Feb 2020

    2/5

    • Disliked: Staff & service, property conditions & facilities, room comfort

    No coffee machine in the room.

    Stayed 1 night in Feb 2020

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