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4.2 out of 5

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Hotel Description

Our customers tell us that they can't get enough of the sightseeing around Freehand New York. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, 5 restaurants and a 24-hour fitness centre are available. This 4-star hotel has 395 rooms. Each room includes amenities such as free WiFi and a Smart TV.

  • Air-conditioned rooms with Smart TVs, room service (during limited hours) and safes
  • Free WiFi
  • Enjoy seafood while dining at Simon and the Whale
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the proximity to public transport and the local sightseeing
  • Just a 4-minute walk from 5th Avenue and 11 minutes on foot from Madison Square Garden
  • Pets welcome for a fee (restrictions apply)

Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£84* Per night/room 23 Feb - 24 Feb

Cabin

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Cozy

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Gallery Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Freehand New York ratings based on 16 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Freehand New York

Everyone (11) Couples (4) Family (2)
5 out of 5
Excellent. Highly recommended. Well designed with boutique feel details & really good service :)

Posted by on 25 Nov 2019

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Comment from Hotel Management

8 Dec 2019 by Laura F

Great design and great service is what we're so proud to have here at Freehand. So glad you were able to join us!

3 out of 5
The property was generally nice, well located and clean enough. Housekeeping staff and bellboys/girls were very nice and helpful however the staff at the reception desk let the hotel down a great deal, they are rude and unwelcoming and give off the impression that they simply dont want to speak to you.

Posted by on 22 Jul 2019

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Comment from Hotel Management

29 Jul 2019 by Laura F

Although I'm happy to hear our Housekeeeping staff and Bell Team were great, I'm disappointed to hear our front desk team missed the mark. I'll be sure to share your feedback with them to make sure we improve.

5 out of 5
Room Size and quality was very good for New York. The shower and bed were excellent. Decor was cool and made it different.

Posted by on 2 Apr 2019

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Comment from Hotel Management

12 Apr 2019 by Laura F

If you loved the decor, then you'll love our interior designers Roman & Williams. They decorate all of our properties!

4 out of 5
Lovely hotel - didn't expect the additional $25 per night tax, no coffee making facilities, one of the lifts didn't work which did cause queues but still a very nice Hotel and location

Posted by on 1 Mar 2019

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Comment from Hotel Management

1 May 2019 by Laura F

I wish we could've known about your coffee needs earlier! We have nespresso machines available upon request. They're only a call away :)

5 out of 5
Fantastic hotel in a prime location. There is a great relaxed vibe about the place, well curated interior design, young and very helpful staff, nothing pretentious about the yet high quality service. My only comment would be the cleaning staff were not great

Posted by on 25 Nov 2018

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Comment from Hotel Management

8 Jan 2019 by Laura F

We love our team and everything they do! Happy to see they were so helpful throughout your stay

4 out of 5

Posted by on 23 Jan 2020

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Comment from Hotel Management

28 Jan 2020 by Freehand

We are so delighted you enjoyed your stay with us! We appreciate your generous feedback. Thank You. Hope to see you soon. --Freehand Staff

4 out of 5
Les 200 USD de taxe à la fin du séjour ...ebookers pourrait faire un effort pour le mettre plus clairement lors du règlement des chambres

Posted by on 24 Jul 2019

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4 out of 5
Ein lebhaftes Hotel mit Gästen jeden Alters und aus aller Herren Länder. Modern und offensichtlich vor nicht allzu langer Zeit renoviert, aber mit dem Flair vergangener Tage. Mit mehreren Restaurants und Rooftop-Bar (allerdings nicht von uns genutzt). Wenige Minuten von der Subway-Haltestelle "23. Straße" der Linie 6 ("grüne Linie").

Posted by on 10 Jun 2019

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5 out of 5
Tolles Hotel an super Lage, vieles fussläufig erreichbar. Sehr nettes und hilfsbereites Personal.

Posted by on 1 Jun 2019

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5 out of 5
Sehr nettes Personal. Hat alles prima funktioniert.

Posted by on 30 May 2019

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Comment from Hotel Management

18 Jun 2019 by Laura F

Ich danke dir sehr!

Property Features

There are 5 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A nightclub, a 24-hour fitness centre, and a terrace are also featured at the business-friendly Freehand New York. The hotel can provide concierge services and wedding services. A complete renovation of Freehand New York was completed in December 2017. This 4-star New York hotel is smoke free.

  • 395 guestrooms or units
  • 5 dining venues
  • Nightclub
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (27.5 km / 17.1 mi)
  • Train station: New York 23rd St. Station (0.8 km / 0.5 mi)
  • Metro station: 23 St. Station (Park Av.) (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

Freehand New York offers 395 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Smart televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Bathtub or shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.

Simon and the Whale – This restaurant specialises in seafood and only serves dinner.Guests can enjoy drinks at the bar.

The Studio – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.

Smile to Go – This café serves breakfast, lunch and dinner.

GW Bar – This cocktail bar only serves light fare.

Broken Shaker – This rooftop bar serves brunch and dinner. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 0 per night.

Pets

  • Pets: USD 50 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.13 per accommodation, per night

The resort fee includes:

  • Health club access
  • Fitness centre access
  • Internet access
  • In-room safe
  • Housekeeping
  • Additional inclusions
  • WiFi access (may be limited)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 100 for adults, and USD 5 and USD 100 for children (approximately)
  • Pet fee: USD 50 per pet, per stay
  • Crib (infant bed) fee: USD 0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Freehand New York Hotel
  • Freehand Hotel
  • Freehand
  • Freehand New York Hotel
  • Freehand New York New York
  • Freehand New York Hotel New York

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.