4.1 out of 5

"Welcoming on arrival a busy hotel but were very pleasant " More

By a verified traveller on Tue 13 Feb 2018

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Hotel Description

Hilton Garden Inn New York/Central Park South-Midtown West places you in the center of New York, steps from Ed Sullivan Theater and within a short 5-minute stroll of Carnegie Hall. Highlights at this hotel include in-room free WiFi, free high-speed Internet, and LCD TVs.

All 401 rooms feature cable TV, coffee/tea makers, and safes. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Additionally, hairdryers, phones, and irons/ironing boards are available.

The hotel's own bar/lounge is a nice place to enjoy a drink. 800 square feet (74 square metres) of event facilities include conference rooms, and other business amenities include a 24-hour business centre. Added amenities include free WiFi in public areas, a 24-hour fitness centre, and coffee/tea in a common area. Each morning buffet breakfast is served between 6 AM and 11 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 3.5-star Midtown hotel include Broadway and Museum of Modern Art.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£109 per night

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn New York/Central Park South-Midtown West ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5
Welcoming on arrival a busy hotel but were very pleasant

Posted by , from New York on 13 Feb 2018

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Comment from Hotel Management

16 Feb 2018 by Alicia

Thank you for sharing your feedback. We are elated that you enjoyed your time with us as you savored New York City. We look forward to welcoming you back on your next adventure to NYC.

5 out of 5

Great location, friendly staff

We stayed at the hotel for 10 days over Christmas and new year. The hotel was a great location to Times Square and Central Park. Staff couldn't do enough for you. We had Christmas lunch at the Empire Steak house which was lovely. Nice touch of the hotel to have complimentary tea/coffee in the lobby in the morning and water and cookies in the afternoon.

Posted by on 11 Jan 2016

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4 out of 5

Hilton Garden Inn Hotel 54th Street New York

Very clean , excellent location and courteous staff. Would use again.

Posted by on 7 Sep 2015

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5 out of 5

Would stay again excellent

Good location Very clean and modern I'm very fussy and I would book this hotel again

Posted by on 5 Sep 2015

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1 out of 5

Great hotel shame about the management

The hotel has a perfect location for shops and Central Park. It is one of the quietist neighbourhoods I have stayed in. We stayed in the colder months and the air conditioning was quite noisy, although it did not bother my other half. The coffee and tea was not replinished overnight, my husband went downstairs to request more but after an hour nothing so we called down and finally they brought more. It happened again and we just gave up and I went to get coffee myself in the morning so my other half could have a lie in. The big problem came after we checked out. I made sure we had a nil bill on check out however 1 day after I landed my card was charged for the full amount even though I had pre paid 6 months earlier. I won't bore you with the details , I will just say management were less than keen to sort it out and kept fobbing me off. It took 10 days to get it resolved and I still have not received an apology from the hotel. Head office had to deal with it and were more than helpful once they saw the communications from the hotel managment. So check your credit card as soon as you can.

Posted by on 18 Mar 2015

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4 out of 5

Lovely stay at The Hilton garden inn

Lovely hotel, perfect location for Central Park, Rockerfella and Times Square. Rooms were kept beautifully clean, lovely comfy bed. Staff very pleasant and helpful. Would recommend to anyone staying in New York.

Posted by on 15 Mar 2015

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5 out of 5

Sehr gute Lage, sehr freundliches Personal.

Hotel in jeder Hinsicht top. Besonders hervorzuheben ist das sehr freundliche Personal.

Posted by , from Schweiz on 1 Oct 2017

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4 out of 5
Hotel très agréable, chambres de très bon confort, mais ménage moyen. Hotel très bien situé à deux pas de Time Square et de Central Park.

Posted by on 23 Aug 2017

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4 out of 5

hotel très bieb situé tout proche de Brodway

Pros: son emplacement son service de boisson (café, thé) au moment du petit déjeuner et petit gateau vers 17h
Cons: our moi aucun
Location: Qartier de Brodvay et time square tout pret
Nous passions le temps à l'hotel uniquement pour dormir nous n'avons pas pris petit déjeuner et diner à l'hotel

Posted by , from paris on 20 Feb 2017

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4 out of 5

Edullinen keskustahotelli

Hotelli sijaitsee hyvällä paikalla. Lyhyt kävelymatka metrolle, keskuspuistoon ja Times Squarelle. Kirjautuminen sujui nopeasti. Henkilökunta ystävällistä ja palvelualtista. Huone hieman nuhjuinen mutta kuitenkin siisti. Siivottiin päivittäin. 11. kerroksen huone oli kaukana hissistä ja rauhallinen. Ikkuna 54th Streetille mutta kadulta kuului vain hälytysajoneuvojen äänet, ei liikenteen ääniä muuten. Hotellin käytävältä tai naapurihuoneista ei kuulunut käytännössä mitään ääniä. Ilmastointi-/lämmityslaite piti kyllä uskomattoman kovaa ääntä mutta siihen tottui. Hissiä joutui todellakin odottelemaan kuten moni muukin on sanonut, etenkin aamupäivällä. Kuntosali siisti ja riittävästi varusteltu hyvälaatuisin välinein.

Posted by on 20 Feb 2016

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About the Hilton Garden Inn New York/Central Park South-Midtown West

Location 237 West 54th Street, New York, NY 10019

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. WiFi is free in public spaces. Event space at this hotel measures 800 square feet (74 square metres) and includes conference rooms. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New York/Central Park South-Midtown West. For a fee, parking is available.

  • 401 guestrooms or units
  • 800 sq ft of conference space
  • 74 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • ATM
  • Lift

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


Valet parking (surcharge)


  • Airport: New York, NY (LGA-LaGuardia) (16.2 km / 10.1 mi)
  • Train station: New York Penn Station (2 km / 1.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Garden Inn New York/Central Park South-Midtown West offers 401 forms of air-conditioned accommodation with a safe and coffee/tea makers. 40-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include a shower, complimentary toiletries and a hairdryer. New York's hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.

On-site venue – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD22 and USD22 per person (approximately)
  • Valet parking fee: USD70.00 per day
  • Late check-out fee: USD100

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn New York/Central Park South-Midtown West Hotel
  • Hilton Garden Inn York/Central Park South-Midtown West Hotel
  • Hilton Garden Inn New York/Central Park South-Midtown West
  • Hilton Garden Inn York/Central Park South-Midtown West

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.