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4.3 out of 5

"Great time in a very central hotel near to the subway and many shops such as Macy's. Fantastic breakfast facilities and helpful staff on the desk. " More

By a verified traveller on Wed 06 Dec 2017

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Hotel Description

Kixby's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant. Built in 1901, this 4-star hotel has 195 rooms over 13 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, fridges and room service (during limited hours)
  • Free WiFi
  • Enjoy American cuisine while dining at Lot 15 Bar and Lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the location and the comfortable guestrooms
  • Steps from Herald Square and Macy's

Lux Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Lux Queen Queen

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Classic King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lux King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Kixby ratings based on 12 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kixby

Everyone (8) Couples (2)
5 out of 5

Posted by on 25 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by The Team at Kixby

Thanks for the perfect rating, we are glad you had a great stay.

5 out of 5

Posted by on 29 Nov 2019

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Comment from Hotel Management

9 Dec 2019 by The Team at Kixby

Thank you!

4 out of 5

Finding out about New York- 1st visit.

Pros: Helpful staff on the desk, great breakfast and central to everything. Great location.
Location: Shopping area, restaurants and sight seeing. One block away from Empire State Building. Great rooftop location within the hotel.
Great time in a very central hotel near to the subway and many shops such as Macy's. Fantastic breakfast facilities and helpful staff on the desk.

Posted by , from Scotland on 6 Dec 2017

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5 out of 5

Lovely hotel very central for all atransactions

Very nice hotel very friendly staff breakfast was lovely and there was also wine tasting every day in the hotel nice bonus central for all a traction really enjoyed our stay here

Posted by , from united kingdom on 23 Aug 2017

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Comment from Hotel Management

31 Aug 2017 by The Team at Hotel Metro

We are glad you liked all the complimentary amenities our hotel offers along with our friendly staff and central location. Thank you for sharing your experience with us.

4 out of 5
Die Nähe zu vielen Sehenswürdikeiten .Sehr freundliches und hilfsbereites Personal.

Posted by on 5 Jan 2020

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Comment from Hotel Management

6 Jan 2020 by The Team at Kixby

Thank you for your review and for choosing Kixby!

4 out of 5

Posted by on 15 Dec 2019

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Comment from Hotel Management

15 Dec 2019 by The Team at Kixby

Thank you for your rating!

5 out of 5

Posted by on 11 Oct 2019

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Comment from Hotel Management

11 Oct 2019 by The Team at Hotel Metro NYC

Thanks for sharing your rating - we are thrilled you enjoyed your stay!

4 out of 5
Top Lage mit Fensterblick auf das Empire State Building, Terrasse war momentan geschlossen

Posted by on 5 May 2019

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Comment from Hotel Management

8 May 2019 by The Team at Hotel Metro NYC

Danke, daß Sie uns gewählt haben. Ihr Feedback ist uns sehr wichtig.

4 out of 5
Perfekte Lage und somit einfach zu finden. Reinigung war jedesmal gut.

Posted by on 24 Dec 2018

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Comment from Hotel Management

28 Dec 2018 by The Team at Hotel Metro NYC

Danke, daß Sie uns gewählt haben. Ihr Feedback ist uns sehr wichtig.

4 out of 5
Very friendly staff. Great Support with Hop on and off busses and Airport Shuttle.

Posted by on 16 Dec 2018

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Comment from Hotel Management

17 Dec 2018 by The Team at Hotel Metro NYC

Thanks for sharing your review - glad to know that you were pleased with our friendly and helpful staff!

Renovations + Closures

This property is closed from 30 April 2020 to 2 November 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the business-friendly Kixby. A complete renovation of Kixby was completed in September 2019. This 4-star New York hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 13 levels
  • 2 bars or lounges
  • Built in 1901
  • Dining venue
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: New York, NY (LGA-LaGuardia) (14.5 km / 9 mi)
  • Train station: New York W 32nd St. Station (0.9 km / 0.6 mi)
  • Metro station: 34 St. Station (Herald Square) (0.2 km / 0.1 mi)

Room Amenities

Kixby offers 195 forms of accommodation with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:00 AM.

Lot 15 Bar and Lounge – This cocktail bar specialises in American cuisine.

Black Tap – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar. Open daily.

The Lookup Roof Bar – This rooftop bar specialises in American cuisine. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser

Contactless check-out is available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 14.95 for adults and USD 14.95 for children (approximately)
  • Nearby parking fee: USD 55.00 per day(100 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Metro
  • Hotel Metro New York
  • Metro Hotel
  • Metro Hotel New York City
  • Kixby Hotel
  • Hotel Metro
  • Kixby New York
  • Kixby Hotel New York
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.