Skip to main content
Beginning of main content
4.2 out of 5

"Just back from a really enjoyable stay in The Hyatt Centric Times Square. The hotel was spotless, the staff were lovely and really helpful and the ... " More

By a verified traveller on Fri 21 Feb 2020

Enter dates to see availability

Select your room to view prices

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
£155* Per night/room 5 Aug - 6 Aug

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Suite, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Times Square View, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hyatt Centric Times Square New York. During your stay, you're just a quick walk from Broadway. Features include free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. Built in 2014, this 4.5-star hotel has 487 rooms over 54 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, fridges and room service
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the location and the helpful staff
  • Steps from Broadway and Times Square

Hyatt Centric Times Square New York ratings based on 11 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Centric Times Square New York

Everyone (6) Couples (1) Family (3)
5 out of 5
Just back from a really enjoyable stay in The Hyatt Centric Times Square. The hotel was spotless, the staff were lovely and really helpful and the location was perfect.

Posted by on 21 Feb 2020

Was this review helpful to you?
Comment from Hotel Management

22 Feb 2020 by General Manager

Thank you for the fabulous review and for taking the time to post feedback about the Hyatt Centric Times Square New York. We are delighted you enjoyed your time with us and that you loved our central location as well as our courteous staff. We appreciate your feedback and look forward to seeing you again soon. Tom Blundell, General Manager

2 out of 5
The personnel is not kind and not interested in your well being. The bell boys may just bump into you or don’t let you get out of the elevator. The hotel rooms are modest and clean.

Posted by on 11 Sep 2019

Was this review helpful to you?
Comment from Hotel Management

11 Sep 2019 by General Manager

Thank you for evaluating your stay. We are sorry for the poor service you received during your visit with us. Your comments have been shared with our team to be sure we meet the high standards you expect from us every single stay. We are committed to making sure we do not repeat what you experienced. Thank you again for your feedback. Tom Blundell, General Manager

5 out of 5

Posted by on 27 May 2019

Was this review helpful to you?
Comment from Hotel Management

28 May 2019 by General Manager

Thank you for choosing Hyatt Centric Times Square New York and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Tom Blundell, General Manager

4 out of 5

Posted by on 1 Mar 2020

Was this review helpful to you?
Comment from Hotel Management

1 Mar 2020 by General Manager

We are delighted you had a great stay at Hyatt Centric Times Square New York. Thank you for the nice rating, and we look forward to hosting you again soon. Tom Blundell, General Manager

4 out of 5
Das Hotel ist sehr Sauber und das Personal sehr Freundlich. Das Hotel hat eine Top Lage, alles in wenigen Gehminuten erreichbar. Einzig die Bar im 54 Stock, viel zu teuer. 2 Drinks 72 Dollar ohne Tip. Sonst alles Top

Posted by on 25 Nov 2019

Was this review helpful to you?
Comment from Hotel Management

26 Nov 2019 by General Manager

Thank you for sharing about your stay at Hyatt Centric Times Square New York. We are glad you appreciated our well-maintained property, convenient location, and cordial staff. However, we regret not meeting some of your expectations. It was a pleasure hosting you, and we hope to see you soon. Tom Blundell, General Manager

4 out of 5
Hyvä sijainti, hyvät näköalat. Tuli paljon lisämaksuja, joista ei ilmoitettu ennakkoon. Huoneeseen unohtuneet nappikuulokkeet hävisivät kokonaan.

Posted by on 19 Oct 2019

Was this review helpful to you?
Comment from Hotel Management

21 Oct 2019 by General Manager

Dear Valued Guest, Thank you for your feedback and for being our guest. First and foremost, we apologize for the unfortunate incident of you losing your headphones. Please be assured that we are investigating this issue. Any property left behind in the room is always brought down to the reception area when rooms are serviced, and we hold it for 60 days. Our staff is well-trained in these procedures and reliable to follow through, so it is quite concerning that you believe there is a security issue at our property. We do hope you will reconsider staying with us again when you return to this area. Tom Blundell General Manager

4 out of 5
Gutes 4 Sterne Hotel mit super centraler Lage. Modernes Ambiente, coole Rooftop Bar.. sehr grosses Badezimmer und gute Betten, haben uns sehr gut aufgehoben gefühlt.

Posted by on 1 Oct 2019

Was this review helpful to you?
Comment from Hotel Management

2 Oct 2019 by General Manager

Thank you for choosing us and for the wonderful review. We are happy to know you had an amazing stay with us and loved our modern accommodations, excellent hospitality, as well as our rooftop bar. We are also glad our location near times Square added to the enjoyment of your visit. We appreciate your business and look forward to welcoming you back at Hyatt Centric Times Square New York. Tom Blundell, General Manager

4 out of 5
Die Rooftop Bar ist wirklich sehr gut, da muss man nicht mal mehr das Empire State Building besuchen. Der Times Square ist nicht mal eine Minute Gehweg entfernt. Personal beim Frühstück war über die ganze Woche ziemlich Lustlos und schlecht gelaunt, wobei auf der Rooftop war das Personal sehr gut gelaunt war. Kontrolle und weiteres auf der Rooftop Bar ist ziemlich unnötig wenn man auch am 3. Tag seinen Ausweis der selben Person zeigen muss der man den Ausweis 3 Tage lang 3 mal am Tag gezeigt hat...

Posted by , from New York on 19 Sep 2019

Was this review helpful to you?
Comment from Hotel Management

20 Sep 2019 by General Manager

David, thank you for choosing the Hyatt Centric Times Square New York. We are glad to know you had an overall great stay and loved our central location. Although you liked the service provided by our staff at the rooftop bar, we regret you did not experience the same from our breakfast team. We will share your feedback with the appropriate individuals to ensure we improve our service levels moving forward. We value your business and look forward to welcoming you back again soon. Tom Blundell, General Manager

4 out of 5

Posted by on 16 Apr 2019

Was this review helpful to you?
Comment from Hotel Management

16 Apr 2019 by General Manager

We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Hyatt Centric Times Square New York. Tom Blundell, General Manager

5 out of 5
Perfektes Hotel für einen Trip in New York - zentral, modern, gute Infrastruktur!

Posted by on 15 Dec 2018

Was this review helpful to you?
Comment from Hotel Management

15 Dec 2018 by Executive Assistant

Thank you for your glorious comments regarding your visit to Hyatt Centric Times Square New York. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Marian P. Pajarillo, Executive Assistant

About the Hyatt Centric Times Square New York

Location 135 W 45th St, New York, NY 10036

Renovations + Closures

The following facilities or services will be unavailable from June 24 2021 to December 31 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. Event space at this hotel measures 2500 square feet (232 square metres). A 24-hour fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the luxury Hyatt Centric Times Square New York. For a fee, parking is available. This 4.5-star New York hotel is smoke free.

  • 487 guestrooms or units
  • 54 levels
  • 2500 sq ft of conference space
  • 232 sq. m of conference space
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: John F. Kennedy International Airport (JFK) (28.4 km / 17.7 mi)
  • Train station: New York W 32nd St. Station (1.5 km / 0.9 mi)
  • Metro station: 49th St. Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Centric Times Square New York offers 487 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This New York hotel provides complimentary wired and wireless Internet access. 47-inch Flat-screen televisions come with pay-per-view films. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 11 AM.

T45 – This restaurant serves breakfast, lunch, dinner and light fare.

Bar 54 – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Contactless checkout is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of: SafeStay (AHLA - USA); Intertek Cristal (third-party expert - Global); COVID-19 Guidelines (CDC); Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 40 per person (approximately)
  • Valet parking fee: USD 80.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Hotel Times Square New York
  • Hyatt New York Times Square
  • Hyatt Times Square New York
  • New York Times Square Hyatt
  • Hyatt Centric Times Square New York Hotel
  • Hyatt Centric Hotel
  • Hyatt Centric
  • Hyatt Centric Times Square New York Hotel
  • Hyatt Centric Times Square New York New York
  • Hyatt Centric Times Square New York Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.ebookers.com/New-York-Hotels-Hyatt-Centric-Times-Square-New-York.h6300652-p2.Hotel-Reviews?rm1=a2&
There was an error importing /New-York-Hotels-Hyatt-Centric-Times-Square-New-York.h6300652-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/New-York-Hotels-Hyatt-Centric-Times-Square-New-York.h6300652-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.