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"When we arrived after a hellish 90 minutes at JFK immigration the hotel allocated a room which was probably used for small meetings. One bed was a ‘pu ... " More

By a verified traveller on Wed 11 Apr 2018

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Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£146* Per night/room 23 Oct - 24 Oct

Deluxe Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Business Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, View, Corner (Sky View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of InterContinental - New York Times Square's central location. During your stay, you're just a quick walk from Times Square. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. This 5-star hotel has 607 rooms over 36 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with iPod docking stations, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Enjoy American cuisine while dining at The Stinger Bar & Kitchen
  • Continental breakfast served weekends for a fee
  • Valet parking and self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Just a 3-minute walk from Times Square and 13 minutes on foot from Radio City Music Hall
  • Pets welcome for a fee

InterContinental - New York Times Square ratings based on 10 verified reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for InterContinental - New York Times Square

Everyone (8) Couples (1)
3 out of 5

Posted by on 30 Dec 2018

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Comment from Hotel Management

13 Feb 2019 by Customer Service

Thank you for taking the time to submit this feedback. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you. Alex K Social Media Manager

4 out of 5

Good hotel with a bar problem

When we arrived after a hellish 90 minutes at JFK immigration the hotel allocated a room which was probably used for small meetings. One bed was a ‘put you up’ the other a sofa bed. Rectified the next day with a good room plus $200 credit. Room clean and comfortable. Staff lovely, especially Bert the doorman- cheerful and polite. However, the staff in the Stinger Bar were surly and rude. The rudest hotel staff I’ve ever encountered. There were 2 suites guys who seemed to be overseeing the bar- but you really couldn’t tell what their role was. Some serious staff training needed in that bar. Apart from the bar a good experience.

Posted by on 11 Apr 2018

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Comment from Hotel Management

13 Apr 2018 by Guest Relations

First of all, thank you very much for your recent stay at the InterContinental Hotels New York Times Square! We are very thankful for your kind scoring and valuable feedback! We look forward to welcoming you back soon! Sincerely, Guest Relations

4 out of 5

Lovely hotel close to Times Square

Pros: Modern, bright, very comfortable with good staff.
Cons: Bar prices a little steep but this is somilar to most hotels.
Location: Near Times Square.
Clean, modern hotel with excellent customer service. Rooms good size and bed and pillows very comfortable particularly after a long day walking in New York. Very welcoming hotel and would recommend.

Posted by , from UK on 20 Mar 2018

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Comment from Hotel Management

13 Apr 2018 by Guest Relations

First of all, thank you very much for your recent stay at the InterContinental Hotels New York Times Square! We are very thankful for your kind scoring and valuable feedback! We look forward to welcoming you back soon! Sincerely, Guest Relations

5 out of 5
Das Hotel ist nur 2 Gehminuten vom Time Square entfernt und eine Metrostation befindet sich unmittelbar neben dem Hoteleingang. Die Lage ist deshalb ideal, um New York zu erkunden. Leider ist auch der Lärm entsprechend.

Posted by on 21 Oct 2019

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Comment from Hotel Management

23 Oct 2019 by Customer Service

Thank you for the 5-star rating! It's great your time with us was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience. Have a fantastic day! Alex K Social Media Manager

3 out of 5
chambres spacieuses mais vieillissantes. endroit très bruyant. Nous avons demandé 6 mois à l’avance une chambre au calme et étages supérieurs + téléphoné la veille où on nous a assuré que c’était noté. A notre arrivée on nous propose soit une chambre au 1er soit 7eme, les étages supérieurs nous ont été facturés à 400$ en supplément plus taxes et dès 18ème 600 $. Certaines personnes à la réception, juste suffisantes😬 Heureusement il y avait ABOU, le seul qui parlait français et qui a tout fait pour nous aider.

Posted by on 27 Sep 2019

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Comment from Hotel Management

7 Oct 2019 by Customer Service

We appreciate the comments. Thank you for sharing your feedback regarding your thoughts on our rooms. Having such a prime close proximity to Times Square, it is not uncommon for there to be a bit more sound than other places around the city. We will let our team know of your review as we're always striving to improve. Thank you. Alex K Social Media Manager

4 out of 5
Hotellin sijainti oli erinomainen ja huoneet siistit.

Posted by on 26 Aug 2019

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Comment from Hotel Management

27 Aug 2019 by Customer Service

Kiitos, että jaoit ajatuksesi kanssamme! On hienoa nähdä, että tarjoamme sinulle niin suuren vieraanvaraisuuden. Toivomme, että tapaamme sinut jälleen seuraavan vierailusi aikana. Kiitos ja viettäkää ihanaa päivää! Alex K Social Media Manager

2 out of 5
Super Lage aber unfreundliche Leute. Eine riesen Abzocke beim Frühstück....88 Dollar 2 Personen...?? eine Frechheit. Auch haben die Karten für Zimmer und Lift jeden Tag wieder nicht funktioniert und unsere Reservation hat auch nicht geklappt...bzw. nicht mal Antwort auf das Mail erhalten. Personal im Restaurant sehr freundlich.

Posted by on 18 Mar 2019

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Comment from Hotel Management

22 Mar 2019 by Customer Service

Wir freuen uns über das Feedback. Wir sind enttäuscht, dass Ihre Zeit bei uns nicht ideal war. Wir legen großen Wert auf die Zufriedenheit unserer Gäste, daher bedauern wir, dass unsere Funktionen und Annehmlichkeiten nicht Ihren Erwartungen entsprachen. Nochmals vielen Dank für Ihr Feedback. Wir werden sicher Ihre Anliegen mit unserem Team in der Zukunft besprechen. Wir hoffen, dass Sie uns eine weitere Gelegenheit geben, bald eine positivere Erfahrung mit Ihnen zu teilen. Alex K Social Media Manager

3 out of 5
Einzigartig war nur die Aussicht. Es wahr schmutzig und staubig.

Posted by on 21 Feb 2019

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Comment from Hotel Management

24 Feb 2019 by Customer Service

Wir freuen uns, dass Sie sich die Zeit genommen haben, uns dieses Feedback zu geben. Wir bedauern, dass Sie während Ihrer Zeit bei uns solche Schwierigkeiten hatten. Wir bemühen uns, qualitativ hochwertigen Service und Komfort für unsere Gäste zu bieten, und es ist bedauerlich, dass Ihr Zimmer nicht nach den hohen Standards gereinigt wurde, die wir bieten. Wir werden sicher sein, dass Sie Ihr Feedback mit unserem Team ansprechen werden. Wir hoffen, Sie erlauben uns, Sie bald wieder zu hosten, damit wir eine positivere Erfahrung mit Ihnen teilen können. Alex K Social Media Manager

1 out of 5

Posted by on 15 Feb 2019

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3 out of 5
Hotel soweit sauber und Location super, jedoch der Service für ein 4 Stern Hotel etwas dürftig. Zuwenig aufmerksames Personal.

Posted by on 6 May 2018

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Comment from Hotel Management

8 May 2018 by Guest Relations

Thank you for sharing your feedback with us. We regret to hear about the flaws. We hope to get another chance to host your while in New York City. Sincerely,

About the InterContinental - New York Times Square

Location 300 W 44th St, New York, NY 10036

Renovations + Closures

This property is closed from 27 March 2020 to 30 September 2020 (dates subject to change).

The following facilities or services will be unavailable from October 18 2020 to December 30 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. A 24-hour fitness centre, tour or ticket assistance, and gift shops/news stands are also featured at the luxury InterContinental - New York Times Square. For a fee, parking is available. This 5-star New York hotel is smoke free.

  • 607 guestrooms or units
  • 36 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (16.8 km / 10.5 mi)
  • Train station: New York Penn Station (1.7 km / 1 mi)
  • Metro station: 49th St. Station (0.6 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

InterContinental - New York Times Square offers 607 forms of accommodation with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a continental breakfast on weekends from 7:00 AM and 10:30 AM.

The Stinger Bar & Kitchen – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 250 per pet, per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the Ecolab (third-party expert - Global) sanitisation guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 21.80 per accommodation, per night

The resort fee includes:

  • Fitness centre access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 26 and USD 65 per person (approximately)
  • Self-parking fee: USD 42 per night
  • Valet parking fee: USD 70 per day
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Hotel New York Square Times
  • InterContinental New York Times Square
  • Intercontinental New York Times Square Hotel New York City
  • InterContinental New York Times Square Hotel
  • InterContinental Times Square Hotel
  • InterContinental Times Square
  • InterContinental - New York Times Square Hotel
  • InterContinental - New York Times Square New York
  • InterContinental - New York Times Square Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.