13 Feb 2019 by Customer Service
Thank you for taking the time to submit this feedback. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you. Alex K Social Media Manager
23 Oct 2019 by Customer Service
Thank you for the 5-star rating! It's great your time with us was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience. Have a fantastic day! Alex K Social Media Manager
7 Oct 2019 by Customer Service
We appreciate the comments. Thank you for sharing your feedback regarding your thoughts on our rooms. Having such a prime close proximity to Times Square, it is not uncommon for there to be a bit more sound than other places around the city. We will let our team know of your review as we're always striving to improve. Thank you. Alex K Social Media Manager
27 Aug 2019 by Customer Service
Kiitos, että jaoit ajatuksesi kanssamme! On hienoa nähdä, että tarjoamme sinulle niin suuren vieraanvaraisuuden. Toivomme, että tapaamme sinut jälleen seuraavan vierailusi aikana. Kiitos ja viettäkää ihanaa päivää! Alex K Social Media Manager
22 Mar 2019 by Customer Service
Wir freuen uns über das Feedback. Wir sind enttäuscht, dass Ihre Zeit bei uns nicht ideal war. Wir legen großen Wert auf die Zufriedenheit unserer Gäste, daher bedauern wir, dass unsere Funktionen und Annehmlichkeiten nicht Ihren Erwartungen entsprachen. Nochmals vielen Dank für Ihr Feedback. Wir werden sicher Ihre Anliegen mit unserem Team in der Zukunft besprechen. Wir hoffen, dass Sie uns eine weitere Gelegenheit geben, bald eine positivere Erfahrung mit Ihnen zu teilen. Alex K Social Media Manager
24 Feb 2019 by Customer Service
Wir freuen uns, dass Sie sich die Zeit genommen haben, uns dieses Feedback zu geben. Wir bedauern, dass Sie während Ihrer Zeit bei uns solche Schwierigkeiten hatten. Wir bemühen uns, qualitativ hochwertigen Service und Komfort für unsere Gäste zu bieten, und es ist bedauerlich, dass Ihr Zimmer nicht nach den hohen Standards gereinigt wurde, die wir bieten. Wir werden sicher sein, dass Sie Ihr Feedback mit unserem Team ansprechen werden. Wir hoffen, Sie erlauben uns, Sie bald wieder zu hosten, damit wir eine positivere Erfahrung mit Ihnen teilen können. Alex K Social Media Manager
Public spaces have free WiFi. You'll find a business centre on site. There are 13 meeting rooms available. A 24-hour fitness centre, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury InterContinental - New York Times Square, an IHG Hotel. For a fee, parking is available. This 5-star New York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
InterContinental - New York Times Square, an IHG Hotel offers 607 forms of accommodation with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless checkout is available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and COVID-19 Guidelines (CDC).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.