4.3 out of 5

"Great hotel in the heart of TImes Square with roof top bar so you can enjoy the sights. Staff lovely and gave us some extra treats as it was my daught ... " More

By a verified traveller on Wed 30 Aug 2017

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Hotel Description

Our customers tell us they enjoy the sightseeing around Novotel New York Times Square. During your stay, you're just a quick walk from Broadway Theatre. Free WiFi in public areas, a restaurant and a fitness centre are available. This 4-star hotel has 480 rooms over 33 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with iPod docking stations, flat-screen TVs and fridges
  • Free WiFi
  • Enjoy American cuisine while dining at Supernova
  • Buffet breakfast served daily for a fee
  • Services include supervised activities for kids, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the central location and the proximity to the airport
  • Steps from August Wilson Theater and Broadway Theatre
  • Pets welcome free of charge

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
£269 per night

Room (TIMES SQUARE, FLOOR 9 - 19)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Room (FLOOR 20 - 33)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (FLOOR 9 - 19)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (FLOOR 9 - 19)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Room (TIMES SQUARE, FLOOR 9 - 19)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel New York Times Square ratings based on 86 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel New York Times Square

Everyone (34) Couples (19) Family (14) Friends (10) Other (1)
5 out of 5

Posted by on 17 May 2019

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Comment from Hotel Management

17 May 2019 by Customer Service

Thank you for sharing! At Novotel New York Times Square Hotel, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us. Have an outstanding day!

4 out of 5
Nice and central, pleasant staff and fortunately due to good weather the roof top terrace was open on our arrival so we got excellent views of city Only one lift was working for over 3 days of our stay and queue to use lift meant using stairs (7 flights) Furniture was a bit battered in areas and could do with updating. Reception area not as welcoming as other staff in building. At one point we were locked out of our room. Wouldn’t recharge card to my partner as he wasn’t on register and then wouldn’t initially give to me without photo id which was in the safe!

Posted by on 22 Mar 2019

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Comment from Hotel Management

24 Mar 2019 by Customer Service

We appreciate the feedback. We're happy you had a pleasant stay with us despite our services not exceeding your expectations. We'll address your concerns with the appropriate members of our team moving forward. We do hope to host you again soon for a more positive experience.

5 out of 5
Fantastic hotel, great location and very helpful friendly staff.

Posted by on 15 Dec 2018

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3 out of 5
Pros: position
Location: good location
the room very poor lighting. the carpet very dull colour. window small in size.

Posted by on 16 Jan 2018

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5 out of 5

Excellent central location.

Great hotel in the heart of TImes Square with roof top bar so you can enjoy the sights. Staff lovely and gave us some extra treats as it was my daughter's 21st birthday. Would definitely recommend.

Posted by , from Northumberland on 30 Aug 2017

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5 out of 5

My getaway with sons

Great....................................... Fun.......................................... Lovely.....................................

Posted by on 27 Mar 2016

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5 out of 5

Short break

Great hotel - a few amenities for European visitors that were missing (we do love a kettle and tea/coffee making facilities in the room!). Very clean, helpful staff, great location!

Posted by on 27 Jan 2016

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5 out of 5

Excellent

The hotel is really friendly, arrived last week and asked for a room with a view of time square. They did that for us straight and WOW what a view. Would stay there again

Posted by on 27 Jan 2016

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5 out of 5

Wished we had booked for longer, staff excellent, location great.

Staff great, lovely to talk to and most helpful to us whilst there, reception staff we met were great to help with any queries we had, be it directions or advice. A++++++++

Posted by on 24 Jan 2016

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4 out of 5

Lovely honeymoon trip

Enjoyed our stay. Hotel was well located and we had a part view of Times Square. Most of the staff pleasant and courteous a few morbid faces. Room was lovely clean and modern. Decent size as well. No noise heard from outside did have some bother with neighbours playing loud music.

Posted by on 18 Jan 2016

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About the Novotel New York Times Square

Location 226 W 52nd St, New York, NY 10019

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a limo/town car service are available. WiFi is free in public spaces. Event space at this hotel measures 452 square feet (42 square metres). A fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the family-friendly Novotel New York Times Square. This 4-star New York hotel is smoke free.

  • 480 guestrooms or units
  • 33 levels
  • 452 sq ft of conference space
  • 42 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Supervised kids' activities (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • In-room childcare (surcharge)
  • Fridge
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: New York, NY (LGA-LaGuardia) (12 km / 7.5 mi)
  • Train station: New York W 32nd St. Station (2 km / 1.2 mi)
  • Metro station: 50 St. Station (Broadway) (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

Novotel New York Times Square offers 480 forms of air-conditioned accommodation with iPod docking stations and a safe. 46-inch Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and a hairdryer. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • iPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave available
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Supernova – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available.

The Bar at Supernova – This bar only serves light fare.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 25 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Pets allowed (no fees)

Fees

Guests will be asked to pay the following charges at the property:

  • Utility surcharge: USD 22.95 per accommodation per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 37.60 per person (approximately)
  • Nearby parking fee: USD 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel New York Times Square Hotel
  • Novotel New York Times Square
  • Novotel New York Times Square Hotel New York City
  • Novotel New York City
  • New York City Novotel
  • Accor New York City
  • Novotel Hotel New York
  • Novotel Times Square
  • Novotel Times Square Hotel