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3.7 out of 5

"Wonderful location. Hotel staff and manager 10/10. Undoubtedly will return whenever I go to NYC. " More

By a verified traveller on Thu 03 Jan 2019

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Room, 1 King Bed (Park Lane)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£390* Per night/room 3 Oct - 4 Oct

Room, 1 King Bed, Accessible (Park Lane)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, Accessible, Park View (Bathtub/Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Park Lane, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Park View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the sightseeing around Park Lane Hotel. During your stay, you're just a quick walk from Central Park. Features include free WiFi in public areas, plus a 24-hour business centre and dry cleaning service. Built in 1971, this 4-star hotel has 610 rooms over 46 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, free local calls and safes
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include a 24-hour business centre, a computer and multilingual staff
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • Steps from Central Park and 5th Avenue
  • Dogs welcome for a fee

Park Lane Hotel ratings based on 9 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Park Lane Hotel

Everyone (4) Couples (3) Family (4)
2 out of 5
HIDDEN FEES 10%!! (Frais cachés!!) on top of the supposedly all-inclusive price of ebookers/Expedia (the reason I use them in the first place), you will end up paying about 10% ON TOP of what you paid, no way out, even if you don’t use their amenities, which are trash (broken gym). Old hotel in great need of a renovation especially for the price. Other than that, staff over 50 years old is super nice, under that is just okay. Great view over Central Park only from the junior suites, big rooms (rare in NYC)

Posted by on 4 Apr 2019

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5 out of 5
Wonderful location. Hotel staff and manager 10/10. Undoubtedly will return whenever I go to NYC.

Posted by on 3 Jan 2019

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5 out of 5
Emplacement parfait, vue inoubliable sur le parc, prestations conforme à la description. Si je dois revenir à NYC, je choisirai à nouveau cet hôtel.

Posted by , from Salon de Provence on 9 Aug 2020

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3 out of 5
un emplacement exceptionnel, et des prix très corrects, a part cela les chambres commencent à être fatiguées

Posted by on 12 Nov 2019

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4 out of 5
Localisation exceptionnelle. Personnel très sympathique. Chambres un peu vétustes.

Posted by on 5 Nov 2019

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4 out of 5
Très bien placé, en face de central parc, arrêt de métro à deux pas. Ils vous donnent des bouteilles d’eau gratuite à la réception.les chambres sont standard, ont paye l’emplacement et rien d’autre. A la fin du séjour nous avons reçu une facture supplémentaire de plus de 200$ pour les tax... je ne m’y attandai pas. Je n’ai pas du tout apprécié. Le nettoyage dans les chambres est fait à la va vite, ils font les lits et débarrasse les linges mais ne nettoient pas la salle de bain. Pour un hôtel 4 étoiles, je m’attendais à plus.

Posted by on 17 Aug 2019

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4 out of 5
Sehr gute lage, nettes personal, etwas kleiner fitnessraum aber das wichtigste ist vorhanden.

Posted by on 14 Jul 2019

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4 out of 5
Hyvä sijainti Central Parkin laidassa takaa kauniit näköalat ja hyvät yhteydet joka puolelle New Yorkia.

Posted by on 1 Feb 2019

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2 out of 5
Frais d’accès à internet exagérés, frais de Fitness imposés même si pas demandés et tout cela dans un forfait de 37,50 US

Posted by on 3 Jan 2019

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Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:

  • Bar/lounge
  • Fitness facility
  • Restaurant

The following facilities are closed on Friday and Saturday:

  • Fitness facility
  • Restaurant
  • Bar/lounge

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. The business-friendly Park Lane Hotel also features multilingual staff, dry cleaning/laundry services, and express check-out. Parking is available for a fee. A complete renovation of Park Lane Hotel was completed in October 2021. This 4-star New York hotel is smoke free.

  • 610 guestrooms or units
  • 46 levels
  • Built in 1971
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (2.3 km / 1.4 mi)
  • Metro station: 57 St. Station (0.2 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Park Lane Hotel offers 610 forms of air-conditioned accommodation with a safe and complimentary newspapers. 30-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 250 per accommodation, per stay
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods. This property has a strict no smoking policy. Violators will be subject to penalties, including a cleaning fee of USD 500.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 40.15 per accommodation, per night

The resort fee includes:

  • Business centre/computer access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 65.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lane
  • Hotel Park Lane
  • Lane Hotel
  • Lane Park Hotel
  • Park Lane Hotel
  • Helmsley Park Hotel
  • The Helmsley Park Lane Hotel New York City
  • Park Lane Hotel New York
  • Park Lane New York
  • Park Lane
  • Park Lane Hotel Hotel
  • Park Lane Hotel New York
  • Park Lane Hotel Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 6-device limit.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.