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"Wonderful location. Hotel staff and manager 10/10. Undoubtedly will return whenever I go to NYC. " More

By a verified traveller on Thu 03 Jan 2019

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Executive, One Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£71* Per night/room 30 Sep - 1 Oct

Executive Studio Suite, 1 King Bed, Park View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Partial Park View Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Double Room, City View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Exec City View Dbl Mobility/Hearing/ROLL IN Shower

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the sightseeing around Park Lane Hotel. During your stay, you're just a quick walk from Central Park. Features include free WiFi in public areas, plus a restaurant and a fitness centre. Built in 1971, this 4-star hotel has 631 rooms over 46 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, room service (during limited hours) and hairdryers
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the comfortable guestrooms and the local sightseeing
  • Steps from Central Park and 5th Avenue
  • Pets welcome for a fee

Park Lane Hotel ratings based on 17 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Park Lane Hotel

Everyone (11) Couples (3) Family (4)
2 out of 5
HIDDEN FEES 10%!! (Frais cachés!!) on top of the supposedly all-inclusive price of ebookers/Expedia (the reason I use them in the first place), you will end up paying about 10% ON TOP of what you paid, no way out, even if you don’t use their amenities, which are trash (broken gym). Old hotel in great need of a renovation especially for the price. Other than that, staff over 50 years old is super nice, under that is just okay. Great view over Central Park only from the junior suites, big rooms (rare in NYC)

Posted by on 4 Apr 2019

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5 out of 5
Wonderful location. Hotel staff and manager 10/10. Undoubtedly will return whenever I go to NYC.

Posted by on 3 Jan 2019

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1 out of 5
The hotel was lovely but the room we stayed in was so noisy. The noise seemed to come from outside and continued all night. The windows were not sealed properly so you could hear everything from outside. Could not sleep at all.

Posted by on 6 Sep 2018

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4 out of 5

We enjoyed our stay

Pros: Our second room [4516] had a spectacular view of buildings to the east - more interesting than the view of the park from our first room [1206?].
Cons: Snack breakfast should have reliable supply of essentials like almond croissants.
Location: The Central Park, the Frick and Metropolitan museums, Carnegie Hall and subway connections all close. Convenient for car pick ups and set downs.
first room electrics not working properly - bedside lights and phone chargers unusable happy hour greed of participants very unattractive dining room breakfast good but at exhorbitant cost

Posted by , from Oxford UK on 2 May 2018

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4 out of 5

21st BIRTHDAY trip

Pros: Position next to Central Park.
Cons: Tea/coffee making g facilities in room.
Location: Great location, just along from Plaza Hotel and 5th Avenue.
Stayed at Park Lane hotel for my daughter's 21st BIRTHDAY. Lovely old hotel, great position right next to Central Park. Easy to walk to Columbas Circle and the shops at Time Warner. Lots of lovely restaurants and takeaway coffee shops around. Hotel is huge and very busy, staff are very efficient. Only down side was no tea/coffee making facilities in room but you did get a lit the fridge in the bathroom which was handy!!!

Posted by , from falkirk on 20 Dec 2017

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Comment from Hotel Management

4 Feb 2018 by Andrew Brady

Good Afternoon, Thank you for your rating! Looking forward to welcoming you back in the near future for the opportunity to show you a perfect Park Lane experience!

5 out of 5
Emplacement parfait, vue inoubliable sur le parc, prestations conforme à la description. Si je dois revenir à NYC, je choisirai à nouveau cet hôtel.

Posted by , from Salon de Provence on 9 Aug 2020

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3 out of 5
un emplacement exceptionnel, et des prix très corrects, a part cela les chambres commencent à être fatiguées

Posted by on 12 Nov 2019

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4 out of 5
Localisation exceptionnelle. Personnel très sympathique. Chambres un peu vétustes.

Posted by on 5 Nov 2019

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4 out of 5
Très bien placé, en face de central parc, arrêt de métro à deux pas. Ils vous donnent des bouteilles d’eau gratuite à la réception.les chambres sont standard, ont paye l’emplacement et rien d’autre. A la fin du séjour nous avons reçu une facture supplémentaire de plus de 200$ pour les tax... je ne m’y attandai pas. Je n’ai pas du tout apprécié. Le nettoyage dans les chambres est fait à la va vite, ils font les lits et débarrasse les linges mais ne nettoient pas la salle de bain. Pour un hôtel 4 étoiles, je m’attendais à plus.

Posted by on 17 Aug 2019

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4 out of 5
Sehr gute lage, nettes personal, etwas kleiner fitnessraum aber das wichtigste ist vorhanden.

Posted by on 14 Jul 2019

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Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:

  • Bar/lounge
  • Restaurant

The following facilities are closed on Friday and Saturday:

  • Restaurant
  • Bar/lounge

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a limo/town car service are available. A computer station is on site and WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Park Lane Hotel. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 631 guestrooms or units
  • 46 levels
  • Built in 1971
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (27.4 km / 17 mi)
  • Train station: Grand Central - 42 St. Station (2.3 km / 1.4 mi)
  • Metro station: 57 St. Station (0.2 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Park Lane Hotel offers 631 forms of air-conditioned accommodation with a safe and complimentary newspapers. 30-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Park Lane Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 250 per pet, per stay
  • Maximum 2 per room (weight limit: 55 lb)Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per night
  • Resort fee: USD 40.15 per accommodation, per night

The resort fee includes:

  • Fitness centre access
  • Business centre/computer access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 45 for adults and USD 45 for children (approximately)
  • Valet parking fee: USD 65.00 per day
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lane
  • Hotel Park Lane
  • Lane Hotel
  • Lane Park Hotel
  • Park Lane Hotel
  • Helmsley Park Hotel
  • The Helmsley Park Lane Hotel New York City
  • Park Lane Hotel New York
  • Park Lane New York
  • Park Lane
  • Park Lane Hotel Hotel
  • Park Lane Hotel New York
  • Park Lane Hotel Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 6-device limit.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.