4.4 out of 5

"Great stay, large room and very good in-room facilities. Was staying for business so didn't check out the restaurant but the breakfast to go delivered ... " More

By a verified traveller on Mon 04 Sep 2017

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Hotel Description

A luxury stay in New York awaits you at Refinery Hotel. Within just a 10-minute stroll, you'll find popular attractions like Macy's and New York Public Library. Highlights at this hotel include 2 bars/lounges, a restaurant, and a rooftop terrace.

LCD TVs with cable channels are featured in all 197 rooms, and you can enjoy free WiFi, iPod docks, and free newspapers. Dining in is an option with room service, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and designer toiletries, while premium bedding and down comforters invite a good night's rest. In-room massages, safes, and hairdryers are also available.

The restaurant, Parker and Quinn, serves American cuisine and is open for breakfast, lunch, and dinner. Winnies is the hotel's own lobby lounge. Other amenities include free WiFi in public areas, a fitness centre, and a coffee shop/café. Full breakfast is available daily. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 5-star Midtown hotel include Empire State Building and Times Square.

Refinery Hotel ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5
Great stay, large room and very good in-room facilities. Was staying for business so didn't check out the restaurant but the breakfast to go delivered to the room at my chosen time from 6am was great.

Posted by on 4 Sep 2017

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1 out of 5

Nice 3 star hotel near time square

Door staff - brilliant House keeping poor General manager Eric Foley concerned about poor comments and review please note service gets worse if you complain. Not really 5 star hotel or 5 star service. Don't tell anyone at the hotel of a special occasion they will research you in social media.

Posted by , from london on 6 Jan 2017

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5 out of 5

Wonderful Stylish Boutique Hotel in great Location

We were lucky enough to win a luxury city break holiday up to the value of £2500, and we chose this hotel. I'm glad we did! Firstly, it was in a fab central location. A 10 minute walk from Times Square, Macy's, and all those famous NY places. We were put up in the Atelier Suite, which was the best room in the house! The room was enormous. Great storage, stylish decor, and a seating area. There were 2 wide screen TVs (2!) One above the bed, and the other infront of the seating area. There was no bath, but a massive shower. An expensive mini-bar with great choice. No tea making facilities but they brought us a coffee machine on request. The super king size bed was amazing, the most comfortable bed I've ever slept in! I never had any issues with NYC city noise waking me up. The only thing I was a bit gutted about was the view. It says on the website that the view of NYC from the rooms is great. All we could see was a rooftop, fire escapes and other windows. However, the view from the rooftop bar is good (if not a bit obscured by high walls) The restaurant was noisy, but good, and the rooftop bar was super stylish. The staff were friendly and courteous at all times. I would heartily recommend and happily go back some day!

Posted by on 10 Apr 2016

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5 out of 5

Excellent shopping trip with friends

Have stayed at many hotels in New York, including the Waldorf, New York palace and Viceroy. So you can tell the hotel is of great importance to our annual stay. This hotel exceeded all expectations as to comfort, friendliness and outstanding service. The restaurant is lovely, modern diner type and breakfast was great. Reception staff were also excellent. I would recommend this hotel to everyone, and certainly stay here again. Great location as well.

Posted by on 10 Dec 2015

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5 out of 5

st patricks day holiday

The hotel exceeded our expectations. The restaurant and bars provided great hospitality, choice and luxury. The hotel staff and doormen could not be any more friendly and helpful. Will definatley be staying at the Refinery on our next trip. Rooftop bar is the best in New York.

Posted by on 17 Jun 2015

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4 out of 5

Hidden gem

Great location, very close to subway links, Macy's, Empire State Building and Times Square. On arrival requested a quiet rom and were offered an inner courtyard room, or 12tn floor with ESB view which we opted for. Rooms have some quirky decor, very well appointed and comfortable. And what a view we had! Hotel is very popular with the young cocktail set who frequent the trendy rooftop bar for expensive concoctions. This is often closed for private functions too. Despite the hustle and bustle of the bar, doesn't impact the rooms below noise wise. I would definitely return, and recommend to others. Staff very helpful and friendly in the whole.

Posted by on 17 Jun 2015

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3 out of 5

Should have been better - not 5*

Roof terrace closed all weekend in May with no notice. It ticks the box for te 5* amenities they are just of 3* quality. Staff friendly but was overall disappointed.

Posted by on 2 Jun 2015

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5 out of 5


very restful stay. The staff at the front desk were particularly helpful. I would go back

Posted by on 1 Jun 2015

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5 out of 5

Fantastic Hotel!

This hotel is amazing! It's very modern, very clean an very stylish! The staff are extremely nice and very helpful. They really go out of their way to make you feel welcome. The rooftop bar is very trendy and the restaurant serve some great food. Myself and my husband are overly pleased with our stay and we certainly hope to stay at the Refinery Hotel next time we visit New York. I couldn't fault this hotel in any way! I love it!

Posted by on 24 Apr 2015

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5 out of 5

Shopping trip

Great trip def stay here again. Housekeeping were they only let down everything else wee perfect. Every restaurant they recommended was brilliant. Grea location

Posted by on 9 Apr 2015

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the luxury Refinery Hotel. For a fee, parking is available. This 5-star New York hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Built in 1912
  • Dining venue
  • Coffee shop
  • Terrace on the roof
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Fridge (on request)


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)


  • Airport: New York, NY (LGA-LaGuardia) (14.5 km / 9 mi)
  • Train station: New York Grand Central Terminal Station (0.9 km / 0.6 mi)
  • Metro station: 42 St. - Bryant Pk. Station (0.2 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Refinery Hotel offers 197 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature Frette Italian sheets, down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a complimentary bathrobe, designer toiletries, complimentary toiletries and a hairdryer. New York's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and an iron/ironing board. Fridges, in-room massages and hypo-allergenic bedding can be requested.Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge available
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Parker and Quinn – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Winnies – On-site lobby lounge.

Rooftop Bar – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower

Hotel Policies


  • Check-in time starts at 4 PM
  • Minimum check-in age is 21


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 20.00 per night.


  • Pets are welcome
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD20 and USD30 per person (approximately)
  • Valet parking fee: USD68.00 per night
  • Crib (infant bed) fee: USD20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.