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4.8 out of 5

"Excellent location in midtown easy walking distance for every destination in the City! " More

By a verified traveller on Tue 17 Mar 2020

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Hotel Description

Refinery Hotel's good location gets good marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant. Built in 1912, this 5-star hotel has 197 rooms over 12 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with iPod docking stations, LCD TVs and minibars
  • Free WiFi
  • Enjoy American cuisine while dining at Parker and Quinn
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the central location and the helpful staff
  • Steps from 5th Avenue and Bryant Park
  • Cats and dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£172* Per night/room 4 Jul - 5 Jul

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Atelier Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Refinery Hotel ratings based on 13 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Refinery Hotel

Everyone (8) Couples (1) Family (1)
5 out of 5
Excellent location in midtown easy walking distance for every destination in the City!

Posted by on 17 Mar 2020

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5 out of 5

Posted by on 9 Jan 2020

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5 out of 5

Posted by on 22 Oct 2019

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5 out of 5
Good hotel in central location. Staff friendly and efficient. Angela and her team at the refinery hotel give excellent customer service.

Posted by on 14 Jun 2019

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Comment from Hotel Management

16 Jun 2019 by Angela Archunde, Director of Front Office

Thank you so much for your feedback! Please consider rating us on Trip Advisor and do let us know when you decide to return!

5 out of 5
We loved the location of this property and the original quirky features of the hotel and staff. I would have liked a larger bed as we had a deluxe room with 2 Queen Size beds which I thought was a universal size but it seems an American Queen is only a double which personally I find a little snug for 2 adults but that's my personal opinion and not really a criticism. I really think there should be tea & coffee facilities in the room though as this is pretty basic everywhere. There was room to provide these but instead the hotel chooses to use the space to promote a load of very expensive drinks of whiskey and various other alcoholic drinks of which I am sure most people do not touch as there is also alcohol in the mini-bar anyway. As breakfast is not an inclusive think in NY I think room facilities for a hot drink would be very nice.

Posted by on 26 Apr 2019

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Comment from Hotel Management

9 May 2019 by Angela Archunde, Director of Front Office

Good afternoon and thank you for sharing your feedback. I am so sorry you did not enjoy your experience. Please know we do offer coffee and tea in the hotel lobby every morning. We can also provide a coffee maker or tea kettle in the room upon request. If you'd like to let me know the name you stayed under, I would be happy to update your profile for the future so we can tailor your preferences.

5 out of 5

Posted by on 1 Jan 2019

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4 out of 5
Very good location, good facilities, would be nice if staff spoke better English as several things requested were misunderstood, but overall a good place to stay.

Posted by , from London, UK on 26 Dec 2018

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5 out of 5
Great stay, large room and very good in-room facilities. Was staying for business so didn't check out the restaurant but the breakfast to go delivered to the room at my chosen time from 6am was great.

Posted by on 4 Sep 2017

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4 out of 5
Le Rooftop et le restaurant était très sympathique

Posted by on 4 Dec 2019

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5 out of 5
Idéalement situé quelque soit ce que l on souhaite faire sur New York. Je le recommande

Posted by on 4 Dec 2019

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the luxury Refinery Hotel. For a fee, parking is available. This 5-star New York hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Built in 1912
  • Dining venue
  • Coffee shop
  • Terrace on the roof
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Fridge (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (14.4 km / 9 mi)
  • Train station: Grand Central - 42 St. Station (0.9 km / 0.6 mi)
  • Metro station: 42 St. - Bryant Pk. Station (0.2 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Refinery Hotel offers 197 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature Frette Italian sheets, down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and a hairdryer. Fridges, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge available
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Parker and Quinn – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Winnies – On-site lobby lounge. Open daily.

Rooftop Bar – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.00 per night.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 40 lb)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.21 per accommodation, per night

The resort fee includes:

  • Health club access
  • Fitness centre access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 30 per person (approximately)
  • Valet parking fee: USD 72.00 per night
  • Crib (infant bed) fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Refinery
  • Refinery Hotel
  • Refinery Hotel New York
  • Refinery New York
  • Refinery
  • Refinery Hotel Hotel
  • Refinery Hotel New York
  • Refinery Hotel Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.