6 Aug 2019 by AlvaroDiazMartos
Dear guest. Thank you so much for taking the time to write such candid review about your stay with us and honoring us with the highest score! I am very happy our location allowed you to make the most of your time. The rooms were designed to maximize their layout by placing the beds on a platform, allowing our customers store the luggage underneath. This is shown on all Expedia.com pictures for standard King and Queen accommodations. I am sorry if the design of the room was not to your liking. Next time please try to request a room without a platform and we will try our best to accommodate you. We look forward to welcoming you again very soon. Warmest regards. Alvaro Diaz-Martos General Manager Room Mate Grace Hotel
27 Dec 2021 by Elizabeth
Danke für die hohe Bewertung! Wir freuen uns, dass Sie einen so schönen Aufenthalt im Room Mate Grace Times Square hatten! Wir freuen uns, Sie bald wieder für eine noch wundervollere Erfahrung bewirten zu dürfen. Nochmals vielen Dank, dass Sie Ihre Bewertung mit uns geteilt haben. Wärmste Grüße, Elizabeth Martell/Duty Manager
22 Nov 2019 by RoomMate Grace Team
Thank you for taking the time to share your recent experience with us and other travelers. We would love the opportunity to welcome you back in the near future! Kind Regards, RoomMate Grace Team
16 Nov 2019 by AlvaroDiazMartos
Dear Guest. Thank you so much for taking the time to rate your stay with us, and honoring us with the highest score!! Looking forward to welcoming you again very soon. Warmest regards, Alvaro Diaz-Martos General Manager Room Mate Grace Hotel
18 Nov 2019 by Front Office Manager
Liebe Seraina, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre jüngsten Erfahrungen mit uns und anderen Reisenden zu teilen. Es freut mich zu hören, dass Sie unsere zentrale Lage genießen. Viele unserer Gäste schwärmen von unserer Lage, und ich freue mich, dass Sie mir zustimmen. Wir können es kaum erwarten, Sie in Zukunft für einen weiteren angenehmen Aufenthalt wieder zu sehen. Mit freundlichen Grüßen, Juliana Ruiz Front Office Manager
18 Nov 2019 by RoomMate Grace
Merci d'avoir pris le temps de partager votre expérience récente avec nous et d'autres voyageurs. Je suis ravi d'apprendre que vous avez passé un agréable séjour parmi nous. Nous serions ravis de pouvoir vous accueillir de nouveau dans un avenir proche! Sincères amitiés, RoomMate Grace Team
31 Jul 2019 by AlvaroDiazMartos
Cher invité. Merci d'avoir partagé vos pensées. Je suis heureux d’apprendre que notre emplacement est idéal pour explorer la ville. Je serai sûr de partager vos commentaires avec notre équipe - nous voulons que tous les invités, les voyageurs en solo et les familles, vivent des expériences mémorables. Nous espérons avoir la chance de vous accueillir tous dans le futur. Chaleureusement, Alvaro Diaz-Martos General Manager Room Mate Grace Hotel
3 Jun 2019 by AlvaroDiazMartos
Cher invité. Merci pour votre évaluation cinq étoiles. Je suis ravi d'apprendre que vous avez vécu une expérience merveilleuse. Heureux que notre emplacement soit idéal et que vous vous sentiez chaleureusement pris en charge par notre équipe. Nous apprécions votre recommandation et espérons avoir la chance de vous accueillir à nouveau. Chaleureuses salutations, Alvaro Diaz-Martos General Manager Room Mate Grace Hotel
Due to COVID-19, this property’s food and beverage options may be limited.
Room Mate Grace Boutique Hotel offers its guests an indoor pool, a sauna, and a fitness centre. WiFi is free in public spaces. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the boutique Room Mate Grace Boutique Hotel. A complete renovation of Room Mate Grace Boutique Hotel was completed in July 2015. This 3.5-star New York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Room Mate Grace Boutique Hotel offers 139 forms of accommodation with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets. 26-inch Flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.
This hotel will place an authorization on valid credit/debit cards for incidentals upon check-in.
Due to COVID-19, this property´s foods and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will only be accepted for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest stay will be returned. Room Mate Grace cannot be held responsible for lost or damaged goods.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast and through room service. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.