7 Nov 2018 by General Manager
Dear Phil, Please accept for apologies for the construction outside the hotel and we are presently enhancing the entrance of our hotel. We hope it did not distract too much from your visit with your wife for your special occasion. Best regards, Jonathan H. Crook General Manager
26 Sep 2018 by General Manager
Dear F, We appreciate the time you've taken out of your day to write this complimentary review on Ebookers. We hope to have the opportunity to welcome you back to The Peninsula New York soon. Best regards, Jonathan H. Crook General Manager
30 Oct 2017 by General Manager
Dear simon, Thank you for being a guest at The Peninsula New York. We realize there are many fine hotels to choose from and thank you for your visit and recommendation. Best regards, Jonathan H. Crook General Manager
23 Oct 2018 by Jonathan H. Crook
Dear guest, Thank you for visiting The Peninsula New York. We appreciate your kind remarks and hope to welcome you back soon. Best regards, Jonathan H. Crook General Manager
18 Oct 2018 by Jonathan H. Crook
Good Afternoon, We sincerely appreciate your review of your experience at The Peninsula New York. We are pleased you enjoyed your stay and look forward to your visit again soon. Kind regards, Jonathan H. Crook General Manager
29 Aug 2018 by General Manager
Dear guest, We look forward to making your a continued valued guest of The Peninsula Hotels. Thank you for your review on E-bookers. Kind regards, Jonathan H. Crook General Manager
25 Aug 2017 by General Manager
Dear guest, Thank you for choosing The Peninsula New York and for providing your helpful feedback on EBookers. We look forward to your next stay soon. Best regards, Jonathan H. Crook General Manager
The Peninsula New York offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. There are 4 meeting rooms available. A sauna, a rooftop terrace, and tour or ticket assistance are also featured at the luxury The Peninsula New York. For a fee, parking is available. This 5-star New York hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
The Peninsula New York offers 235 forms of accommodation with DVD players and minibars. Pillowtop beds feature down comforters and premium bedding. LED televisions come with premium digital channels, video game consoles and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Microwaves, fridges and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily.
Clement Restaurant – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Salon de Ning Rooftop Bar – On-site rooftop bar. Open daily.
Gotham Lounge – This lobby lounge serves lunch, dinner and light fare. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an indoor pool, a 24-hour health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The Peninsula Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.