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"Our time in the Plaza was perfect ! Everything is in the highest standard: best location on the 5th, excellent service, nice room. We also liked the f ... " More
6 Jun 2019 by Aziza
Thank you for taking the time to rate us!
16 Mar 2018 by Allison K.
Thank you for taking a moment to share your kind comments following your recent stay at The Plaza! It is a pleasure to hear that your experience was enjoyable overall and that you especially enjoyed our service, location and dining options! We will ensure that your feedback is shared with all of our teams with great pride. Thank you for choosing The Plaza and we hope to have the pleasure of having you join us again soon!
This property is closed from 29 March 2020 to 31 March 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.
The Plaza Hotel offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is available in public spaces for a fee. A business centre and a limo/town car service are available. Event space at this hotel measures 21500 square feet (1997 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the luxury The Plaza Hotel. An airport shuttle (available during limited hours) is available for a fee. For a fee, parking is available. This 5-star New York hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Valet parking (surcharge)
The Plaza Hotel offers 282 forms of accommodation with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.
The Palm Court – This restaurant specialises in American cuisine and serves breakfast and dinner.
Todd English Food Hall – This restaurant specialises in international cuisine and only serves breakfast. Open daily.
Champagne Bar – This restaurant serves lunch and dinner. Open daily.
The Plaza Food Hall – This delicatessen specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guerlain Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow photography in the lobby; photography may also be restricted in other areas of the building.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted.
For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) cleaning and disinfection practices.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The Plaza Hotel is listed in the 2014 Condé Nast Traveller Top 100 List.
The property is a member of Historic Hotels of America.
