"I got a good deal overall due to a promotion The hotel is very central and have a good atmosphere and charm Lifts are a problem and staff very ... " More

By a verified traveller on Sun 06 May 2018

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Hotel Description

Our customers tell us they enjoy The Roosevelt Hotel, New York City's beach location. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as 3 restaurants, a 24-hour health club and a bar. Enjoy your stay with amenities like a flat-screen TV and premium bedding in each room.

  • Air-conditioned rooms with flat-screen TVs, room service (during limited hours) and premium bedding
  • Enjoy a bite to eat at one of the 3 restaurants
  • Breakfast is offered for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a 24-hour health club
  • Guests speak favourably about the proximity to the airport and the location's nightlife
  • Steps from 5th Avenue and 5 minutes on foot from Grand Central Terminal

Standard Room, 1 Queen Bed (Cozy)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£71 per night

Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Junior Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Madison)

Bed Count 1 King Bed Maximum Occupancy 6 Max

The Roosevelt Hotel, New York City ratings based on 66 verified reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Roosevelt Hotel, New York City

Everyone (57) Couples (1) Family (1)
5 out of 5
Another wonderful stay at the Roosevelt - thank you to Tony, Nazmul, Malak and all the incredibly hard working staff at the hotel for making our stay so special. Till next time!

Posted by on 24 Dec 2018

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Comment from Hotel Management

26 Dec 2018 by Guest Relations Representative, The Roosevelt

Thank you for sharing your perfect review, and for your continued business! We are happy to hear you had a great stay! Thank you for complimenting our staff - we will be sure to pass along your kind words! We look forward to welcoming you back again soon!

2 out of 5
Great location but very disappointing standard. We went there expecting comfort but this hotel was far from that. Rooms are so outdated. Curtains were old and dirty, sockets were falling out of the wall, paint was peeling off the bath and the wallpaper was ancient. We moved 3 times and every room was the same.

Posted by on 22 Dec 2018

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Comment from Hotel Management

23 Dec 2018 by Guest Relations Representative, The Roosevelt

Thank you for sharing your feedback. Good or bad, we always appreciate hearing from our guests. We are sorry to hear we fell short in meeting your expectations, and you had to switch rooms so many times. We know that is a great inconvenience. We actually do have plans for a guest room renovation which will be a great enhancement to the hotel. We hope at a future date, you'll consider giving us another opportunity to host you.

4 out of 5
The hotel was visually stunning, I got my hair blow dryed but while I was having my hair washed I was asked about products to use I knew th e brand and said fine, I was unaware this ment an extra cost, what should have cost $47 cost $40 dollar extra. This was not explained at the time. And when I said I I couldnt

Posted by on 14 Nov 2018

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Comment from Hotel Management

22 Nov 2018 by Guest Relations Representative, The Roosevelt

Thank you for sharing your feedback. We are glad you had a good stay! The hair salons are not affiliated with the hotel, but regret to hear you had an issue while getting your hair done. We hope the next time you are in NYC, we'll have the pleasure to host you again!

4 out of 5
Central location Historical but a bit dingey Location is advantage

Posted by on 9 Oct 2018

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Comment from Hotel Management

9 Oct 2018 by Guest Relations Representative, The Roosevelt

Thank you for taking the time to share your feedback. We appreciate it! We are glad you enjoyed our central location, and overall had a good stay. We hope the next time you are in NYC, we'll have the opportunity to host you again!

4 out of 5
Good location, right near Times Square. Also close to Grand Central Terminal.

Posted by on 20 Sep 2018

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Comment from Hotel Management

20 Sep 2018 by Guest Relations Representative, The Roosevelt

Thank you for taking the time to share your review. We appreciate your feedback, and are glad to hear you enjoyed your stay. We hope to welcome you back again soon!

4 out of 5
Beautiful hotel in a great location. The room is in keeping with the building but yes the bathroom could have done with an upgrade. The staff were very friendly and welcoming and on arrival was offered an upgrade.

Posted by on 18 Sep 2018

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Comment from Hotel Management

19 Sep 2018 by Guest Relations Representative

Thank you for sharing your positive review. We are glad you had an enjoyable stay and we look forward to hosting you again in the future.

1 out of 5
The hotel is described as luxury accommodation, couldn’t be further from the truth. Not even able to get a drink in your room.

Posted by on 17 Sep 2018

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Comment from Hotel Management

17 Sep 2018 by Guest Relations Representative, The Roosevelt

Dear Teresa, Thank you for sharing your feedback. We are disappointed to hear you didn't enjoy your stay with us. We do offer room service until 11:30 am, but due to lack of demand we do not offer it throughout the day. Rest assured, your comments will be shared with our General Manager's office as we continually look to improve guest satisfaction.

2 out of 5
This hotel is looking very tired and needs some updating. The staff at the check in desk were not very helpful when we had to move rooms because of the noise from outside the hotel we were told we could either have the noisey room or an internal room which had a very load humming noise. We choose the room with the humming noise but I left my charger in the first room, I realised almost immediately but couldn’t get any joy from the reception team. I also sent them an e-mail before our trip but they never bothered to reply. I will not be staying in this hotel again which is a shame as we have stayed there before and had a great time.

Posted by , from London on 16 Sep 2018

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Comment from Hotel Management

19 Sep 2018 by Guest Relations Representative, The Roosevelt

Thank you for sharing your feedback. We regret to hear you didn't have a great stay with us. It is always disappointing to hear when our staff are less than 100 percent cordial and helpful. Your comments will be shared with our front desk manager. We do hope the next time you are in NYC, you'll consider giving us another chance to meet and exceed your expectations.

3 out of 5
Hotel too far uptown and the maintaining of the room is poor. Online pictures vs. reality.

Posted by on 18 May 2018

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3 out of 5
We had too many minor blips, some of which were put right by offering free breakfast, it got rather frustrating. No tea or coffee making facilities in the room. A rather grand old lady who has been allowed to get quite tired. The reception staff are perhaps the rudest I have ever come across.

Posted by on 17 May 2018

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About the The Roosevelt Hotel, New York City

Location 45 E 45th Street, New York, NY 10017

Property Features

There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is available in public spaces for a fee. Event space at this hotel measures 29999 square feet (2787 square metres) and includes conference rooms. A 24-hour health club, a rooftop terrace, and multilingual staff are also featured at the business-friendly The Roosevelt Hotel, New York City. Parking is available for a fee. This 4-star New York hotel is smoke free.

  • 19 levels
  • 3 dining venues
  • 29999 sq ft of conference space
  • 2787 sq. m of conference space
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (14.7 km / 9.1 mi)
  • Train station: New York Grand Central Terminal Station (1.4 km / 0.9 mi)
  • Metro station: Grand Central - 42 St. Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Air-conditioned accommodation at The Roosevelt Hotel, New York City offers a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs available
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The Roosevelt Hotel, New York City has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.00 per night.
  • Cribs (infant beds) are available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place an authorization at check-in for the entire length of stay and incidental charges for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day
  • Resort fee: USD 40.16 per accommodation, per night

The resort fee includes:

  • Fitness centre access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 28 per person (approximately)
  • Fee for in-room wireless Internet: USD 19.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 19.95 per night (rates may vary)
  • Valet parking fee: USD 72 per day
  • Rollaway bed fee: USD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Roosevelt Hotel New York City
  • Roosevelt Hotel
  • Roosevelt New York City
  • Roosevelt