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5.0 out of 5

"Our expatiations were high and we were not let down.What puts this hotel above the rest is the staff, each of them engaging us in conversations about ... " More

By James R. on Tue 25 Aug 2015

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City View Grand Deluxe Salon

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ultra One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 2 Bedrooms (Deluxe)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds (Salon)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

The sightseeing around The Surrey gets high marks from our customers. During your stay, you're just a quick walk from Madison Avenue. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. Built in 1926, this 5-star hotel has 189 rooms over 17 floors. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and a pillowtop bed in each room.

  • Air-conditioned rooms with pillowtop beds, iPod docking stations and 24-hour room service
  • Free WiFi and wired Internet
  • Enjoy French cuisine while dining at Cafe Boulud
  • Continental breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Valet parking available for a fee
  • Indulge with hydrotherapy, detox wraps or Swedish massages at Cornelia Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the helpful staff and the bar
  • Steps from Madison Avenue and Central Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

The Surrey ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for The Surrey

Couples (1)
5 out of 5

Just the best Hotel I have ever stayed at

Our expatiations were high and we were not let down.What puts this hotel above the rest is the staff, each of them engaging us in conversations about the best places to go to enjoy our stay. I would recommend anyone to stay at the Surrey it’s the best.

Posted by on 25 Aug 2015

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Property Features

The Surrey offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury The Surrey. Parking is available for a fee. This 5-star New York hotel is smoke free.

  • 1 building
  • 189 guestrooms or units
  • 17 levels
  • Built in 1926
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (3.4 km / 2.1 mi)
  • Metro station: 77 St. Station (Lexington Av.) (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Surrey offers 189 forms of accommodation with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.

Cafe Boulud – This restaurant specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.

Bar Pleiades – This cocktail bar specialises in French cuisine and only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the health club or fitness facility.

Spa Services

Cornelia Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 15
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 250 per pet, per stay
  • Maximum 2 per room
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available.

  • Noise-free rooms not guaranteed
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.16 per accommodation, per night

The resort fee includes:

  • Fitness centre access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 29 per person (approximately)
  • Valet parking fee: USD 75 per night
  • Pet fee: USD 250 per pet, per stay
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Surrey
  • Surrey Hotel
  • Surrey Hotel New York
  • Surrey New York
  • Surrey Hotel New York City
  • Surrey New York City
  • Surrey Suite Hotel
  • The Surrey Hotel New York City
  • The Surrey Hotel
  • The Surrey New York
  • The Surrey Hotel New York

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

The Surrey is listed in the 2021 Travel + Leisure 500.

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.